Storm was so helpful today in sorting out my connection problems post holiday abroad when I had ensured there would be no roaming charges. Cheerful, respectful and knowledgable, Storm put a smile on m... Voir plus
L'entreprise a répondu
Établissement
Changer d'établissement66 High Street, GU1 3ES Guildford, GB
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Lisez les avis des autres
Visited the Vodafone store and had a great experience, much better than my phone experiences. Steve managed to work miracles. I’m impressed how he managed the store team who were all busy. I do... Voir plus
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We needed to replace a phone and went without an appointment to the Guildford shop. Sam who dealt with our request was very helpful, patient, knowledgable and a pleasure to meet. He managed all the... Voir plus
L'entreprise a répondu
Taskin was very helpful and he showed me the effective method for my phone upgrade. His knowledge and patience made a potentially stressful situation much easier to navigate.
L'entreprise a répondu
À propos de l'entreprise
- Opérateur de réseau mobile
- aussi dans
- Entreprise de télécommunications
- Fournisseur de connexion internet
- Magasin de téléphonie mobile
- Service internet et téléphone
À propos de Vodafone UK - Guildford
Écrit par l'entreprise
Coordonnées de contact
66 High Street, GU1 3ES, Guildford, Royaume-Uni
4,9
Excellent
209 avis
Aucun historique récent de demande d’avis
Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.
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Les gens ont aussi consulté
Matt provided an exceptional service…
Matt provided an exceptional service during my recent purchase of an iPad at Vodafone Guildford. He was knowledgeable, patient, and ensured the process was seamless from start to finish. Matt went above and beyond by explaining all the features clearly and answering all my questions. His professionalism and friendly approach made the experience outstanding. Highly recommend Matt for anyone visiting this store!
1 décembre 2024
Avis spontané
Réponse de Vodafone UK - Guildford
Hi Taskin. Thank you for your glowing review for Matt. It's always lovely to read such amazing feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - https://vodafone.uk/3ItUUqU
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Storm was so helpful
Storm was so helpful, patient and made sure I got the best deal when getting my new phone. I was so impressed with how much effort she put in to make sure everything was working properly. Amazing customer service. Thank you Storm!
30 novembre 2024
Avis spontané
Réponse de Vodafone UK - Guildford
Hi Amy,
Thanks for taking the time to leave a review, it’s really appreciated. If you ever need anything, please reach out to us on Facebook vodafone.uk/3K1e4GB - X (formerly Twitter) vodafone.uk/3nfdPyY or via Instagram using VodafoneUK and we will be happy to help.
Thanks,
Vodafone Social Media Team
Expert knowledge
My phone had stopped working for no apparent reason. I couldn't use it to call the tech team so I went into the Guildford store and was welcomed by Chloe, who then passed me across to Storm. She very quickly and easily resolved the issue with her expert knowledge. Very impressed with both pleasant and efficient team members. Thank you Vodafone.
24 novembre 2024
Avis spontané
Réponse de Vodafone UK - Guildford
Hi Ann, It's great to see Storm was able to pinpoint your issue and get it resolved so quickly.
Thanks for you awesome feedback, The Vodafone Social Media Team
Sophie was really helpful and very…
Sophie was really helpful and very friendly as my son set up his first phone. Thank you ☺️
23 novembre 2024
Avis spontané
Réponse de Vodafone UK - Guildford
Thank you for your great review. If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY.
Thank you,
Vodafone Social Media Team
Excellent assistant by Craig
11 novembre 2024
Avis spontané
Réponse de Vodafone UK - Guildford
Hello, Samson,
That’s lovely to hear! Thanks for the review.
If you need help in the future, feel free to reach out to us via Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Sophie at Guildford branch was super…
Sophie at Guildford branch was super professional. Very friendly and knowledgeable.
10 novembre 2024
Avis spontané
Réponse de Vodafone UK - Guildford
Thank you for your review. It's always lovely to read such nice feedback. If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY.
Thanks again,
Vodafone Social Media Team
A review
Sophie was super friendly, worked dilligently to meet my requirements and entirely understood my needs. Super star!
8 novembre 2024
Avis spontané
Réponse de Vodafone UK - Guildford
Hey Francis,
Thanks for the lovely review and fantastic support for Sophie.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Excellent service from Mo and Alex
Excellent service from Mo and Alex, thank you.
8 novembre 2024
Avis spontané
Réponse de Vodafone UK - Guildford
Hey Shirley,
Thanks for letting us know what an amazing job Mo did at getting everything sorted for you!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Brilliant service
Tom, at Guildford was spot on. Big thanks and recommended
7 novembre 2024
Avis spontané
Réponse de Vodafone UK - Guildford
Hey Julian,
Thanks for letting us know what an amazing job Tom at our Guildford Store did at getting everything sorted for you!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Came in for an upgrade Got service by…
Came in for an upgrade Got service by Luke very helpful and friendly explained everything clearly very knowledgeable, highly recommended vodafone guildford
5 novembre 2024
Avis spontané
Réponse de Vodafone UK - Guildford
Hi Cris,
What brilliant feedback for Luke! Thanks for taking the time to let us know. If you ever need more help, don't hesitate to pop our team a message on:
Facebook - vodafone.uk/3lCYUxW
X (formally Twitter) - vodafone.uk/3LXh2xl
Instagram - https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
Sam was very helpful in store today
Sam was very helpful in store today. He listened to what we wanted and offered us a good deal on a phone upgrade! Thank you ☺️
3 novembre 2024
Avis spontané
Réponse de Vodafone UK - Guildford
Hey Pippa,
Thanks for letting us know what an amazing job Sam did at getting everything sorted for you!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Great customer service
Great customer service, quick and efficient. Knowledgable and keen to get us the best deal
31 octobre 2024
Avis spontané
Réponse de Vodafone UK - Guildford
Thanks for the great review, Jessica. It's what we love to see! If you ever need more help, don't hesitate to pop our team a message on:
Facebook - vodafone.uk/3lCYUxW
X (formally Twitter) - vodafone.uk/3LXh2xl
Instagram - https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
Lovely experience in the store the…
Lovely experience in the store the concierge were very welcoming and quick to get me seated with I was served by Sophie who applied an available discount to my taffif saving me lots of money very happy customer 😊👍
16 octobre 2024
Avis spontané
Réponse de Vodafone UK - Guildford
Hi there,
Thank you for taking the time to review and sharing this feedback.
If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
Lovely team at the Guildford shop
Lovely team at the Guildford shop ! Thank you Soph for all the details and for taking the time to share all the options with me !
19 octobre 2024
Avis spontané
Réponse de Vodafone UK - Guildford
Hi,
Thank you for taking the time to leave us a 5 star review! We're glad you had such a lovely experience with us in store.
Thanks,
The Vodafone Social Media Team
Nish was helpful today with renewing my…
Nish was helpful today with renewing my 2x SIM only plans. Explained everything well.
19 octobre 2024
Avis spontané
Réponse de Vodafone UK - Guildford
Hi Adam,
Thank you for taking the time to leave us a 5 star review and congrats on the 2 new SIM deals you got.
Thanks,
The Vodafone Social Media Team
It was absolutely amazing
It was absolutely amazing
She was really patient with me
18 octobre 2024
Avis spontané
Réponse de Vodafone UK - Guildford
Hi Tracy,
Thank you for your review. If you have any questions, please take a look at https://vodafone.uk/support for our FAQs. If you can't find what you're looking for, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram: https://ig.me/m/vodafone, we'd be happy to help.
Thanks again,
Vodafone Social Media Team
Fabulous service from Sophie
Fabulous service from Sophie, knowledgeable, engaging, helpful and fun!
27 septembre 2024
Avis spontané
Réponse de Vodafone UK - Guildford
Thank you for your support and feedback.
Thanks again,
Vodafone Social Media Team
Very helpful staff member
Came in with son for transfer of account from self and also transfer of my own phone to SIM only . There were a few complications but I was extremely well assisted by Craig . His patience was endless . Much appreciated . Highly recommended .
20 septembre 2024
Avis spontané
Réponse de Vodafone UK - Guildford
Hi Helen,
This is lovely feedback for Craig. Thanks for your kind words and taking your time to share the experience.
We're here to help if you do need anything else in the future. You can message us either on Facebook using: vodafone.uk/3K1e4GB - X (formerly Twitter): vodafone.uk/3nfdPyY or Instagram via Vodafone UK
All the best,
Vodafone Social Media team
Nishant
Nishant, great service, polite, friendly, straight forward advice.
13 septembre 2024
Avis spontané
Réponse de Vodafone UK - Guildford
Hey Thea,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Mo was really fantastic at the…
Mo was really fantastic at the Guildford Vodafone branch. Extremely knowledgeable, very patient and efficient. Also, very polite indeed, which is so nice these days. Two very grateful customers.
13 septembre 2024
Avis spontané
Réponse de Vodafone UK - Guildford
Hi Shirley,
It's lovely to see you had such a positive experience with Mo. This is absolutely what we aim for! If you ever need more help, don't hesitate to pop our team a message on:
Facebook - vodafone.uk/3lCYUxW
X (formally Twitter) - vodafone.uk/3LXh2xl
Instagram - https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
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