Vodafone UK - Hackney Avis 

116
TrustScore 4.5 sur 5

4,7

397-399 Mare Street, E8 1HY LONDON, GB


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Lisez les avis des autres

Noté 5 sur 5 étoiles

The team at Hackney were very kind and helpful. Even on a day of low staff they went above and beyond to create a positive customer experience. Brilliant service, they explained everything in an under... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Mohamed and Abs were so helpful! Mohamed helped me renew my contract and secure a much better deal. I would definitely recommend coming in store!

L'entreprise a répondu

Noté 5 sur 5 étoiles

Mohamed was super helpful and friendly. I managed to transfer my phone number and lower my plans. Great vibes all around. Would recommend.

L'entreprise a répondu

Noté 5 sur 5 étoiles

Ab and Mo were well informed and enthusiastic. Abs offered me a better deal for my internet and sorted my new Samsung fold phone. Mo is calm and friendly coupled with Abs energetic personality. Make a... Voir plus

L'entreprise a répondu


À propos de l'entreprise


Coordonnées de contact

  • 397-399 Mare Street, E8 1HY, LONDON, Royaume-Uni

4,7

Excellent

TrustScore 4.5 sur 5

116 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Demande des avis aux clients

Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.

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Comment cette entreprise utilise Trustpilot

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4,7

Tous les avis

(116)

40 846 avis reçus au cours des 12 derniers mois

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

Mohamed was brillant and fixed my phone…

Mohamed was brillant and fixed my phone within 10 mins after 4 hours on the phone to support, thank you!

5 juin 2025
Avis spontané
Logo de Vodafone UK - Hackney

Réponse de Vodafone UK - Hackney

Hi Romy. We're happy to hear that the issue is resolved! We appreciate you sharing your experience and are grateful for your positive feedback regarding the service you received.

Thanks,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

After a week of hell

After a week of hell. Speaking to customer service advisor over the phone. I came to the Hackney branch and spoke to Mohamed. He received excellent customer service. He was very helpful. He went through everything with me. He was very patient. I'm so happy now Thank you Mohamed. ☺️

3 juin 2025
Avis spontané
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Réponse de Vodafone UK - Hackney

Hey Meds,

I'm glad to hear that the store agents were able to resolve the issue. Thank you for the wonderful review and the fantastic support for Mohamed.
If you ever need assistance, please feel free to contact the Social Media team via Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Mohammad changed my world for the…

Mohammad changed my world for the better:) after hours of dealing with VOXi and two weeks of nothing, Mohammad, fixed everything in minutes!!! Employee of the month. Or year. Thank you.

16 mai 2025
Avis spontané
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Réponse de Vodafone UK - Hackney

Hey Olga,
 
This is really lovely to hear, thanks for the review!
 
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

I have been to the Vadafone Hackney

I have been to the Vadafone Hackney, and the sales assistant Name Mohamed was very helpfull and very good customer service.

7 mai 2025
Avis spontané
Logo de Vodafone UK - Hackney

Réponse de Vodafone UK - Hackney

Hey Elsa,

Thanks for the lovely review and fantastic support for Mohamed. We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Great service Mohamed has helped us…

Great service Mohamed has helped us through out the whole process, I cannot thank him enough for the help today

4 mai 2025
Avis spontané
Logo de Vodafone UK - Hackney

Réponse de Vodafone UK - Hackney

Hey Nur,

Thanks for the lovely review and fantastic support for Mohamed.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

very proud and happy i got a new iPhone…

very proud and happy i got a new iPhone 16 pro and I’m very excited the service was very good and fast I’m very pleased

3 mai 2025
Avis spontané
Logo de Vodafone UK - Hackney

Réponse de Vodafone UK - Hackney

Hey there,
 
This is really lovely to hear, thanks for the review!
 
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Good and nice people

Good and nice people

22 avril 2025
Avis spontané
Logo de Vodafone UK - Hackney

Réponse de Vodafone UK - Hackney

Hey Judy,

Thank you for your review. It's always lovely to read such nice feedback.
 
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Excellent approach and help by the…

Excellent approach and help by the assistant on a Bank Holiday. Sorted out something that I have spent months trying to resolve and advised on options.

21 avril 2025
Avis spontané
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Réponse de Vodafone UK - Hackney

Hey Rishi,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Very helpful and fast service

Very helpful and fast service, and made sure I got the best offer possible.

14 avril 2025
Avis spontané
Logo de Vodafone UK - Hackney

Réponse de Vodafone UK - Hackney

Hi Seth. Thank you for your review. It's always lovely to read nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:

Facebook - https://vodafone.uk/3ItUUqU
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Had a great experience!

Had a great experience at the store, Mohamed helped me fix the wrong deal I’ve been given by Support CallCentre. Very professional and friendly!

6 avril 2025
Avis spontané
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Réponse de Vodafone UK - Hackney

Hey Kasia,
 
This is fantastic to hear! We really appreciate the feedback.
 
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Mohamed is Very good service attitude

26 mars 2025
Avis spontané
Logo de Vodafone UK - Hackney

Réponse de Vodafone UK - Hackney

Hi Consumer,

Thanks for your 5-star review for Mohamed. We appreciate this feedback. If you need any help in the future, please message us via Facebook PM: vodafone.uk/3K1e4GB - X (formerly Twitter): vodafone.uk/3nfdPyY or Instagram via Vodafone UK

Thanks again,
Vodafone Social Media team

Noté 5 sur 5 étoiles

Good customer service

They are so interactive, welcoming and all

12 mars 2025
Avis spontané
Logo de Vodafone UK - Hackney

Réponse de Vodafone UK - Hackney

Hi Abiola,

Thank you for your review. If you have any questions, please take a look at https://vodafone.uk/support for our FAQs. If you can't find what you're looking for, please reach out to the Social Media team through Facebook at https://vodafone.uk/2Fpnah2, X at https://vodafone.uk/3LXh2xl, or Instagram: https://vodafone.uk/4aaUP8d, we'd be happy to help.

Thanks again, 
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Very helpful service from Mohammed

Very helpful service from Mohammed. Answered all questions perfectly. Helped get a perfect upgrade. Thank you so much for your great service definitely recommend coming here for any help

10 mars 2025
Avis spontané
Logo de Vodafone UK - Hackney

Réponse de Vodafone UK - Hackney

Hi Rovena,

Thank you for your review. It’s great to hear of your positive experience. If you ever need anything, please reach out to us on Facebook vodafone.uk/3K1e4GB - X (formerly Twitter) vodafone.uk/3nfdPyY or via Instagram using VodafoneUK and we will be happy to help.

Thanks,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Brilliant Services

Brilliant Services

1 mars 2025
Avis spontané
Logo de Vodafone UK - Hackney

Réponse de Vodafone UK - Hackney

Thanks for the feedback and support, we really appreciate it! If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY
Thanks again, Vodafone Social Media Team

Noté 5 sur 5 étoiles

Excellent service by Irfan and Abs

18 février 2025
Avis spontané
Logo de Vodafone UK - Hackney

Réponse de Vodafone UK - Hackney

Hi Lenneth,

Thank you for your review. If you have any questions, please take a look at https://vodafone.uk/support for our FAQs. If you can't find what you're looking for, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram: https://ig.me/m/vodafone, we'd be happy to help.

Thanks again, 
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Very patient and smooth customer…

Very patient and smooth customer service.

11 février 2025
Avis spontané
Logo de Vodafone UK - Hackney

Réponse de Vodafone UK - Hackney

Hi Davide. Thank you for your review. It's always lovely to read nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:

Facebook - https://vodafone.uk/3ItUUqU
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

I am so happy he was very hel full and polite

He was very help full and polite I am very happy

9 février 2025
Avis spontané
Logo de Vodafone UK - Hackney

Réponse de Vodafone UK - Hackney

Hi Addis. Thank you for your review. It's always lovely to read nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:

Facebook - https://vodafone.uk/3ItUUqU
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Excellent customer service

Impressed by the team here. Super helpful and made sure all our needs were met when setting up our sim cards after moving to the UK.

13 janvier 2025
Avis spontané
Logo de Vodafone UK - Hackney

Réponse de Vodafone UK - Hackney

Hi Alexandra,

It's great to hear your feedback, thank you for reviewing.

If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone

Thanks, Vodafone Social Media Team

Noté 5 sur 5 étoiles

Vodafone review

The man named Irfan was very professional and straight to the point. Sorted me out with a great deal

10 janvier 2025
Avis spontané
Logo de Vodafone UK - Hackney

Réponse de Vodafone UK - Hackney

Thanks for the feedback and support, we really appreciate it! If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY
Thanks again, Vodafone Social Media Team

Noté 5 sur 5 étoiles

Excellent

Excellent
Service from Mohamed, I am a luddite.

18 novembre 2024
Avis spontané
Logo de Vodafone UK - Hackney

Réponse de Vodafone UK - Hackney

Hi Mary,

Thank you for your review. If you have any questions, please take a look at https://vodafone.uk/support for our FAQs. If you can't find what you're looking for, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram: https://ig.me/m/vodafone, we'd be happy to help.

Thanks again, 
Vodafone Social Media Team

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