We were in a bit of a state and didn’t really know what to do to rectify our situation. We were with Vodafone but the contract we were on was too expensive for the little use had. We swapped to... Voir plus
L'entreprise a répondu
5 Southgate, HX1 1DL Halifax, GB
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We were in a bit of a state and didn’t really know what to do to rectify our situation. We were with Vodafone but the contract we were on was too expensive for the little use had. We swapped to... Voir plus
L'entreprise a répondu
Excellent service. i went into store and had so much trouble with you fibre or brsk and the vodafone staff were lovely and helped me save money and cancel my current provider. the customer service is... Voir plus
L'entreprise a répondu
I came into the Vodafone store in an absolute panic because my phone was completely overrun with viruses. I was expecting to wait ages, but Danny served me right away—zero wait time! He sorted the who... Voir plus
L'entreprise a répondu
I popped into the store because had a problem with my new network. Was assisted by Taz who was brilliant and so helpful. The n fact she was so helpful that I decided to bite the bullet and buy a... Voir plus
L'entreprise a répondu
Écrit par l'entreprise
5 Southgate, HX1 1DL, Halifax, Royaume-Uni
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.
Comment cette entreprise utilise Trustpilot
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Réponse de Vodafone UK - Halifax
Omar was spot on, perfect deal delivered and I would recommend

Réponse de Vodafone UK - Halifax
Was served by Tommy and Sharon. Very friendly and very professional. Would recommend :)

Réponse de Vodafone UK - Halifax
Excellent service, friendly, informative and respectful service by Omar

Réponse de Vodafone UK - Halifax
Omar sorted out all my requirements with good humour and advice, despite struggling with a very slow running, recently updated system.
Thank you Omar.

Réponse de Vodafone UK - Halifax
Excellent service, information and sales. No pressure sales. Thankyou Voda phone Halifax and Omar.

Réponse de Vodafone UK - Halifax

Réponse de Vodafone UK - Halifax
Highly do not recommend I went into Currys to set up was told 2 weeks it’s been almost a month now and only today I got told I would be delayed a further 3 days I called to cancel and they tell me they can’t over the phone and i need to go to the showroom to do so

Réponse de Vodafone UK - Halifax
Excellent customer service and sales skills. Reassuring and knowledgeable.

Réponse de Vodafone UK - Halifax
The workers were a good laugh and the service was great. Only problem was waiting for the old computers to do their thing.

Réponse de Vodafone UK - Halifax
This vodaphone collueuge was vey helpful ,honest and very polite he remembered us a week later.

Réponse de Vodafone UK - Halifax
Excellent customer service from Omar very knowledgeable,,highly recommend

Réponse de Vodafone UK - Halifax
Lisa has been great today! Good deals and great customer service skills!

Réponse de Vodafone UK - Halifax
Taz has been brilliant with us in Halifax today. So patient and knowledgeable. I'm so glad she was able to advise us on a better deal and made it easier to understand.

Réponse de Vodafone UK - Halifax
Called into Store first Class customer service from Tom. Very helpful nothing was too much trouble.
His manner was friendly and very professional. A credit to your company

Réponse de Vodafone UK - Halifax
Super helpful staff, always a positive experience whatever we go in for.

Réponse de Vodafone UK - Halifax
Taz from the halifax west yorkshire town centre branch was amazing really helpfull and explained everything in detail. Would defintley reccomend, great ambassador for the company.

Réponse de Vodafone UK - Halifax
Met with Taz who helped with the purchase of my new phone. She was very helpful and we had lots of fun , even though she was dealing with an OAP 🤣.
She didn’t make me feel out of touch with replacing my iPhone 6 even though she found it hilarious. Seriously, it was a very good experience and I’m happily leaving with an iPhone 14. Whoop whoop.

Réponse de Vodafone UK - Halifax
Impossible to speak to the owner as the manager is a disgrace. Vodafone could not point me in the right direction. I would like contact details of the owner.
I don't use social media...

Réponse de Vodafone UK - Halifax
I spoke with Lisa at the Halifax branch about a billing issue. She very quickly knew what had happened and explained what the issue was and we sorted it out. Lisa also noticed that I was paying much more monthly than what I had to and helped me upgrade my personal hotspot device and got me over 50% off what I was paying monthly for the plan.
I’m very glad I popped in, and very grateful for Lisa’s help!

Réponse de Vodafone UK - Halifax
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