We were in a bit of a state and didn’t really know what to do to rectify our situation. We were with Vodafone but the contract we were on was too expensive for the little use had. We swapped to... Voir plus
L'entreprise a répondu
Établissement
Changer d'établissement5 Southgate, HX1 1DL Halifax, GB
•Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus
Lisez les avis des autres
Excellent service. i went into store and had so much trouble with you fibre or brsk and the vodafone staff were lovely and helped me save money and cancel my current provider. the customer service is... Voir plus
L'entreprise a répondu
I came into the Vodafone store in an absolute panic because my phone was completely overrun with viruses. I was expecting to wait ages, but Danny served me right away—zero wait time! He sorted the who... Voir plus
L'entreprise a répondu
I popped into the store because had a problem with my new network. Was assisted by Taz who was brilliant and so helpful. The n fact she was so helpful that I decided to bite the bullet and buy a... Voir plus
L'entreprise a répondu
À propos de l'entreprise
- Opérateur de réseau mobile
- aussi dans
- Entreprise de télécommunications
- Fournisseur de connexion internet
- Magasin de téléphonie mobile
- Service internet et téléphone
À propos de Vodafone UK - Halifax
Écrit par l'entreprise
Coordonnées de contact
5 Southgate, HX1 1DL, Halifax, Royaume-Uni
4,9
Excellent
210 avis
Aucun historique récent de demande d’avis
Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.
Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.
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Les gens ont aussi consulté
Tasmia was very helpful and…
Tasmia was very helpful and knowledgeable, answered all my questions and explained how my sim would be swapped over throughly. Very happy with the service.
26 novembre 2023
Avis spontané
Réponse de Vodafone UK - Halifax
Hi Laurence,
Thanks for taking the time to leave a review, it’s really appreciated. If you ever need anything, please reach out to the Social Media team through Facebook http://vodafone.uk/3K1e4GB or X @VodafoneUK.
Thanks,
Vodafone Social Media Team
Amazing customer service!
Tasmia is an asset to Vodafone. Her customer service was excellent and got me the top range iPhone whilst saving me money on my bill. I’ve been in before but nobody told me about the extra charges. She went the extra mile to set up my phone and I will definitely be coming back to buy again.
20 novembre 2023
Avis spontané
Réponse de Vodafone UK - Halifax
Hi Michelle,
This is a great review for Tasmia. I’m glad to hear you found the best option for you when visiting the store.
If you need any help in the future, please message us via Facebook PM: vodafone.uk/3K1e4GB - X (formerly Twitter): vodafone.uk/3nfdPyY or Instagram via Vodafone UK
Thanks again,
Vodafone Social Media team
Great service
Very helpful as I havnt a clue about new phones. Tasmia was very patient and did a great job setting up my new phone. Excellent service thanks taz!
21 novembre 2023
Avis spontané
Réponse de Vodafone UK - Halifax
Hi Elizabeth,
Thanks for taking the time to leave a review, it’s really appreciated. If you ever need anything, please reach out to the Social Media team through Facebook http://vodafone.uk/3K1e4GB or X @VodafoneUK.
Thanks,
Vodafone Social Media Team
Lisa was really helpful and friendly
Lisa was really helpful and friendly. She made the whole experience easy for my elderly mum. Vodafone have the best deals.
21 novembre 2023
Avis spontané
Réponse de Vodafone UK - Halifax
Hi Michelle,
Thank you for your review. It’s great to hear of your positive experience. If you ever need anything, please reach out to the Social Media team through Facebook http://vodafone.uk/3K1e4GB or X @VodafoneUK.
Thanks,
Vodafone Social Media Team
wow tommy is ace at the store sorted my…
wow tommy is ace at the store sorted my issue out with sim swap very frindly
15 novembre 2023
Avis spontané
Réponse de Vodafone UK - Halifax
Hi Byron,
Thank you for your review. If you ever need anything, please reach out to the Social Media team through Facebook http://vodafone.uk/3K1e4GB or X @VodafoneUK.
Thanks,
Vodafone Social Media Team
JAcob’s service was fantastic
JAcob’s service was fantastic. Very pleasent
15 novembre 2023
Avis spontané
Réponse de Vodafone UK - Halifax
Hi John,
Thank you for your review. If you ever need anything, please reach out to the Social Media team through Facebook http://vodafone.uk/3K1e4GB or X @VodafoneUK.
Thanks,
Vodafone Social Media Team
Jacob was very helpful and explained…
Jacob was very helpful and explained everything thoroughly and answered all my questions.
15 novembre 2023
Avis spontané
Réponse de Vodafone UK - Halifax
Hi Sarah,
Thanks for the great feedback for Jacob. It's really appreciated.
Thanks again, Vodafone Social Media Team
Yes everything all OK tasmia was very…
Yes everything all OK tasmia was very helpful
31 octobre 2023
Avis spontané
Réponse de Vodafone UK - Halifax
Hi Lorraine,
Thanks for taking the time to review and share this feedback for Tasmia.
If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
Really friendly very helpful would…
Really friendly very helpful would definitely recommend lisa is a credit to the company
25 octobre 2023
Avis spontané
Réponse de Vodafone UK - Halifax
Hi Jonathan. Thank you for your review for Lisa. It's always lovely to read such nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - http://vodafone.uk/3K1e4GB
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Excellent service
2 octobre 2023
Avis spontané
Réponse de Vodafone UK - Halifax
Hey Graham,
Thanks for the feedback and support, we really appreciate it!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY
Thanks again,
Vodafone Social Media Team
The lady Taz was awesome
The lady Taz was awesome. She explained everything for me and showed me all my available options. She was friendly and so helpful. Vodafone is the best value for data deals and I'm happy with the great service
2 octobre 2023
Avis spontané
Réponse de Vodafone UK - Halifax
Hey Michelle,
Thanks for letting us know what an amazing job Taz did at getting everything sorted for you!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY
Thanks again,
Vodafone Social Media Team
Réponse de Vodafone UK - Halifax
Thanks for your fab feedback Michael.
All the best, The Vodafone Social Media Team
Matt was very helpful.
30 septembre 2023
Avis spontané
Réponse de Vodafone UK - Halifax
Hey Natalija,
Thanks for the feedback and support, we really appreciate it!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY
Thanks again,
Vodafone Social Media Team
Matt was great at helping sort our…
Matt was great at helping sort our phones. Although the internet and iPhone servers were extremely slow
30 septembre 2023
Avis spontané
Réponse de Vodafone UK - Halifax
Hey Martin,
Thanks for letting us know what an amazing job Matt did at getting everything sorted for you!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY
Thanks again,
Vodafone Social Media Team
The staff are friendly and helpful
The staff are friendly and helpful, eased my mind about the problem I was facing.
28 septembre 2023
Avis spontané
Réponse de Vodafone UK - Halifax
Hey Craig,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY
Thanks again,
Vodafone Social Media Team
Tasmia was Outstanding…
I feel that Tasmia understood my need and provided solutions and product advise that enabled me to choose a phone and plan that hit all my requirements
26 septembre 2023
Avis spontané
Réponse de Vodafone UK - Halifax
Hi Sean,
It's great to hear Tasmia has be able to help you! Thanks for sharing this, and taking the time to review.
If you ever require help, pop us over a message on via Facebook: vodafone.uk/3lCYUxW Twitter: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
Saif- Fantastic
Saif was, a good listener, very knowledgeable, sort to meet customers needs and not follow some selling plan. A good communicator. Had clarity and a willingness to help if at all possible.
21 septembre 2023
Avis spontané
Réponse de Vodafone UK - Halifax
Hi John. Thank you for your review for Saif. It's always lovely to read such fantastic feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - http://vodafone.uk/3K1e4GB
Twitter - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Hi Lisa has been absolutely fantastic…
Hi Lisa has been absolutely fantastic couldn’t have more helpful xx
11 août 2023
Avis spontané
Réponse de Vodafone UK - Halifax
Hey Karen,
Thanks for the lovely review and fantastic support for Lisa.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY
Thanks again,
Vodafone Social Media Team
Help with mobile broadband and mobile phones. …
Mat and Lisa were very helpful and friendly and helped me find a good deal for my mobile broadband and mobile phones. Very good customer service.
9 août 2023
Avis spontané
Réponse de Vodafone UK - Halifax
Hi Helen. Thank you for your review for both Mat and Lisa. It's always lovely to read nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - http://vodafone.uk/3K1e4GB
Twitter - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Absolutely fantastic
Absolutely fantastic service let me know if the best be offers available Lisa and Matt are fab duo team
9 août 2023
Avis spontané
Réponse de Vodafone UK - Halifax
Hi William,
Thanks for your lovely review for Lisa and Matt. We appreciate your support.
We're here to help if you need anything. You can reach us by dropping us a message either on Facebook using: vodafone.uk/3K1e4GB - Twitter DM: vodafone.uk/3nfdPyY or Instagram via Vodafone UK
All the best,
Vodafone Social Media team
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