I was helped by Munya today, 18 September, when I came into the store to enquire about my broadband and see whether I could upgrade. Munya took the time to go through everything with me, explained my... Voir plus
L'entreprise a répondu
Unit 220 / 221 Potteries Shopping Centre, ST1 1PS Hanley, GB
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I was helped by Munya today, 18 September, when I came into the store to enquire about my broadband and see whether I could upgrade. Munya took the time to go through everything with me, explained my... Voir plus
L'entreprise a répondu
Jalen was excellent when handling my upgrade request. He walked me through the entire process and helped me pick a plan and phone that suited my needs. Great experience
L'entreprise a répondu
I came in to buy a new phone and an airtime plan - the staff were very friendly and had great attention to detail. The staff member in particular Jalen helped me find a plan best suited to my needs :)... Voir plus
L'entreprise a répondu
Sahire has been great helping me upgrade my phone today
L'entreprise a répondu
Écrit par l'entreprise
Unit 220 / 221 Potteries Shopping Centre, ST1 1PS, Hanley, Royaume-Uni
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The experience was very good.Amenah was really really helpful.

Réponse de Vodafone UK - Hanley
Excellent service very pleased with amenah

Réponse de Vodafone UK - Hanley
Sam gave great advice for the upgrade and found the right plan.

Réponse de Vodafone UK - Hanley
I visited the Vodafone store in Hanley to renew my SIM-only contracts and was assisted by Iftab. He was very professional, friendly, and extremely helpful throughout.
He explained the available deals clearly and made the whole process simple and straightforward. I was very happy with the service and decided to renew both of my accounts for another 2 years.
Thank you, Iftab, for the excellent customer service and great work. It was very much appreciated!

Réponse de Vodafone UK - Hanley

Réponse de Vodafone UK - Hanley
Today I came into the Hanley store and was immediately greeted by Amenah who sat us down and helped us. He was extremely helpful and helped my mum and I to find a much better deal and upgrade our contract. Amenah sorted it all out for us and explained everything very clearly. Thank you for such great service!

Réponse de Vodafone UK - Hanley
Adam was very helpful, professional and friendly, got rid of adverts on my phone, very good service

Réponse de Vodafone UK - Hanley
John was so patient and helpful he's a credit to your store

Réponse de Vodafone UK - Hanley
Superb service from john so patient and friendly

Réponse de Vodafone UK - Hanley
Served by chan
Excellent customer service.
Very professional and polite.
Everything explained well.
Highly reccommend.

Réponse de Vodafone UK - Hanley
Served by chan
Excellent service, very professional.
Very helpful in answering our questions
Highly recommend.

Réponse de Vodafone UK - Hanley
Chan was very helpful, gave me all the inormation i needed and was very patient with me

Réponse de Vodafone UK - Hanley
Amenah was really helpful and supportive

Réponse de Vodafone UK - Hanley
Excellent service from john, he was polite and helpful, true gentleman

Réponse de Vodafone UK - Hanley
I have just been with John at Vodafone Hanley and I must say how impressed I am with his customer service. He went above and beyond with me to ensure that everything I needed doing was done. I had Issues with my old phone but after a lot of persistence he managed to fix it which I'm very grateful of!

Réponse de Vodafone UK - Hanley
Iftab was fantastic! Thank you so much for sorting mine and my sister's phones out and broadband. You were really helpful 🙂

Réponse de Vodafone UK - Hanley
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