Vodafone UK - Hanley Avis 

674
•
TrustScore 5 sur 5

5,0

Unit 220 / 221 Potteries Shopping Centre, ST1 1PS Hanley, GB

•

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Lisez les avis des autres

Noté 5 sur 5 étoiles

I was helped by Munya today, 18 September, when I came into the store to enquire about my broadband and see whether I could upgrade. Munya took the time to go through everything with me, explained my... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Jalen was excellent when handling my upgrade request. He walked me through the entire process and helped me pick a plan and phone that suited my needs. Great experience

L'entreprise a répondu

Noté 5 sur 5 étoiles

I came in to buy a new phone and an airtime plan - the staff were very friendly and had great attention to detail. The staff member in particular Jalen helped me find a plan best suited to my needs :)... Voir plus

L'entreprise a répondu


À propos de l'entreprise


Coordonnées de contact

  • Unit 220 / 221 Potteries Shopping Centre, ST1 1PS, Hanley, Royaume-Uni

5,0

Excellent

TrustScore 5 sur 5

674 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Demande des avis aux clients

Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.

Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.

Comment cette entreprise utilise Trustpilot

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5,0

Tous les avis

(674)

42 962 avis reçus au cours des 12 derniers mois

Écrire un avis
Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

The experience was very good.Amenah was…

The experience was very good.Amenah was really really helpful.

15 septembre 2026
Avis spontané
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Réponse de Vodafone UK - Hanley

Hey Phil,

Thanks for the lovely review and fantastic support for Amenah.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Excellent service very pleased

Excellent service very pleased with amenah

14 septembre 2026
Avis spontané
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Réponse de Vodafone UK - Hanley

Hey Chris,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Sam gave great advice for the upgrade…

Sam gave great advice for the upgrade and found the right plan.

12 septembre 2026
Avis spontané
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Réponse de Vodafone UK - Hanley

Hey Cheryl,
Thanks for the lovely review and fantastic support for Sam.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Sam was amazing :)

12 septembre 2026
Avis spontané
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Réponse de Vodafone UK - Hanley

Hey,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/Vodafone

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

I visited the Vodafone store in Hanley…

I visited the Vodafone store in Hanley to renew my SIM-only contracts and was assisted by Iftab. He was very professional, friendly, and extremely helpful throughout.

He explained the available deals clearly and made the whole process simple and straightforward. I was very happy with the service and decided to renew both of my accounts for another 2 years.

Thank you, Iftab, for the excellent customer service and great work. It was very much appreciated!

12 septembre 2026
Avis spontané
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Réponse de Vodafone UK - Hanley

Hey A,
Thanks for the lovely review and fantastic support for Hanley.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Thanks for all your help today Sam!

12 septembre 2026
Avis spontané
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Réponse de Vodafone UK - Hanley

Hey Tony,
Thanks for the lovely review and fantastic support for Sam.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Lovely service from Sam

12 septembre 2026
Avis spontané
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Réponse de Vodafone UK - Hanley

Hey Olivia,

Thanks for the lovely review and fantastic support for Sam.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Fab customer service

Fab, fast service, definitely recommend Iftab

12 septembre 2026
Avis spontané
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Réponse de Vodafone UK - Hanley

Hey Rae,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/Vodafone

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Great service from Amenah

Today I came into the Hanley store and was immediately greeted by Amenah who sat us down and helped us. He was extremely helpful and helped my mum and I to find a much better deal and upgrade our contract. Amenah sorted it all out for us and explained everything very clearly. Thank you for such great service!

11 septembre 2026
Avis spontané
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Réponse de Vodafone UK - Hanley

Hey Kathryn,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/Vodafone

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Ryan was excellent

Ryan was excellent

10 septembre 2026
Avis spontané
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Réponse de Vodafone UK - Hanley

Hi Anthony. We appreciate the 5-Star review for Ryan.

If you need any help from us in the future, you can contact our team by calling 0333 304 0191 or speak to them via LiveChat here: http://vodafone.uk/2LCJiTm.

Or via Social Media on Facebook at http://vodafone.uk/2Fpnah2 or via X at http://vodafone.uk/3LXh2xl.

Vodafone

Noté 5 sur 5 étoiles

Adam was very helpful

Adam was very helpful, professional and friendly, got rid of adverts on my phone, very good service

10 septembre 2026
Avis spontané
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Réponse de Vodafone UK - Hanley

Hey Moira,

Thanks for the lovely review and fantastic support for Adam.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

John was so patient and helpful he's a…

John was so patient and helpful he's a credit to your store

9 septembre 2026
Avis spontané
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Réponse de Vodafone UK - Hanley

"Hey Paul,

This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team"

Noté 5 sur 5 étoiles

Superb service from john so patient and…

Superb service from john so patient and friendly

9 septembre 2026
Avis spontané
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Réponse de Vodafone UK - Hanley

Hey Sue,

Thanks for the lovely review and fantastic support for John.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Served by chan

Served by chan
Excellent customer service.
Very professional and polite.
Everything explained well.
Highly reccommend.

8 septembre 2026
Avis spontané
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Réponse de Vodafone UK - Hanley

Hey Dorothy,

Thanks for the lovely review and fantastic support.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Served by chan

Served by chan
Excellent service, very professional.
Very helpful in answering our questions
Highly recommend.

8 septembre 2026
Avis spontané
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Réponse de Vodafone UK - Hanley

Hi Steve, thank you so much for your wonderful review and the amazing support you’ve shown for Chan, it truly means a lot to us! If there's ever anything you need, please don't hesitate to reach out to our Social Media team.

You can find us on Facebook at vodafone.uk/2Fpnah2 or at vodafone.uk/3LXh2xl. We're always here for you!

Thanks again,
Vodafone social media Team

Noté 5 sur 5 étoiles

Chan was very helpful

Chan was very helpful, gave me all the inormation i needed and was very patient with me

8 septembre 2026
Avis spontané
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Réponse de Vodafone UK - Hanley

Hey April,

Thanks for the lovely review and fantastic support for Chan. If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Amenah was really helpful and supportive

Amenah was really helpful and supportive

8 septembre 2026
Avis spontané
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Réponse de Vodafone UK - Hanley

Hey Richar,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Excellent service from john

Excellent service from john, he was polite and helpful, true gentleman

3 septembre 2026
Avis spontané
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Réponse de Vodafone UK - Hanley

Hey Dennis,
Thanks for the lovely review and fantastic support for John.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

I have just been with John at Vodafone…

I have just been with John at Vodafone Hanley and I must say how impressed I am with his customer service. He went above and beyond with me to ensure that everything I needed doing was done. I had Issues with my old phone but after a lot of persistence he managed to fix it which I'm very grateful of!

3 septembre 2026
Avis spontané
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Réponse de Vodafone UK - Hanley

Hey ryan,

Thanks for the lovely review and fantastic support for John.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Iftab was fantastic

Iftab was fantastic! Thank you so much for sorting mine and my sister's phones out and broadband. You were really helpful 🙂

2 septembre 2026
Avis spontané
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Réponse de Vodafone UK - Hanley

Hey Naomi,

Thanks for the lovely review and fantastic support for Iftab.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

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