Vodafone UK - Hanley Avis 

677
•
TrustScore 5 sur 5

5,0

Unit 220 / 221 Potteries Shopping Centre, ST1 1PS Hanley, GB

•

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Lisez les avis des autres

Noté 5 sur 5 étoiles

I was helped by Munya today, 18 September, when I came into the store to enquire about my broadband and see whether I could upgrade. Munya took the time to go through everything with me, explained my... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Went in for sim only deals and was served by Bari who managed to get me a great deal. He made my experience in store comfortable and explained each sim deal extremely well.

L'entreprise a répondu

Noté 5 sur 5 étoiles

I came in to buy a new phone and an airtime plan - the staff were very friendly and had great attention to detail. The staff member in particular Jalen helped me find a plan best suited to my needs :)... Voir plus

L'entreprise a répondu


À propos de l'entreprise


Coordonnées de contact

  • Unit 220 / 221 Potteries Shopping Centre, ST1 1PS, Hanley, Royaume-Uni

5,0

Excellent

TrustScore 5 sur 5

677 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Aucun historique récent de demande d’avis

Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.

Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.

Comment cette entreprise utilise Trustpilot

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5,0

Tous les avis

(677)

39 632 avis reçus au cours des 12 derniers mois

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

John was so helpful and understanding

John was so helpful and understanding, I was having real issues with phone and he helped get it all sorted

24 juillet 2026
Avis spontané
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Réponse de Vodafone UK - Hanley

Hi Kerry, thank you so much for your wonderful review and the amazing support you’ve shown for John, it truly means a lot to us! If there's ever anything you need, please don't hesitate to reach out to our Social Media team.

You can find us on Facebook at vodafone.uk/2Fpnah2 or at vodafone.uk/3LXh2xl. We're always here for you!

Thanks again,
Vodafone social media Team

Noté 5 sur 5 étoiles

Sahire has been so helpful

Sahire has been so helpful
Great customer service

23 juillet 2026
Avis spontané
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Réponse de Vodafone UK - Hanley

Hey Gordon,

Thanks for the lovely review and fantastic support.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Came into store for a new phone

Came into store for a new phone, was served by Bari who was great and got me the best deal.

Great experience!

22 juillet 2026
Avis spontané
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Réponse de Vodafone UK - Hanley

Hey June,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Barry was helpful with explaining…

Barry was helpful with explaining everything to me while I was getting an upgrade and renewing my contract. Great service as always.

22 juillet 2026
Avis spontané
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Réponse de Vodafone UK - Hanley

Hey Gary,

Thanks for the lovely review and fantastic support for Barry. If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Paul was amazing againtoday

Paul was amazing againtoday. He managed to find me a fantastic deal with unlimited data

21 juillet 2026
Avis spontané
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Réponse de Vodafone UK - Hanley

Hey Jayne,

Thanks for the lovely review and fantastic support for Paul.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Paul was mint he helped me out so much

Paul was mint he helped me out so much, great customer service very nice guy!

17 juillet 2026
Avis spontané
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Réponse de Vodafone UK - Hanley

Hey Ethan,

Thanks for the lovely review and fantastic support for Paul.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Jess was very very helpful and very…

Jess was very very helpful and very patient with me . She made the whole process very easy and comfortable..

18 juillet 2026
Avis spontané
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Réponse de Vodafone UK - Hanley

Hey Stephen,

Thanks for the lovely review and fantastic support for Jess.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2.

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Very attentive and pleasant young lady

Amenah is a very attentive and pleasant young lady

17 juillet 2026
Avis spontané
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Réponse de Vodafone UK - Hanley

Hey Ann,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Great customer service

Great customer service

17 juillet 2026
Avis spontané
Logo de Vodafone UK - Hanley

Réponse de Vodafone UK - Hanley

Hey,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/Vodafone

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Iftab was great

Iftab was great. Give him money

16 juillet 2026
Avis spontané
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Réponse de Vodafone UK - Hanley

Hey Person,

Thanks for the lovely review and fantastic support for Iftab. If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Came into store today for a sim only…

Came into store today for a sim only plan, was served by Bari who got me a great deal and provided great customer service.

16 juillet 2026
Avis spontané
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Réponse de Vodafone UK - Hanley

Hey Ibo,

Thanks for the lovely review and fantastic support for Bari,

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via X at http://vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Amazing experience

Dealt with Iftab today, he was amazing, very helpful and went out of his way to explore all the options and get the the best deal available, will definitely be coming back to the store again

16 juillet 2026
Avis spontané
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Réponse de Vodafone UK - Hanley

Hey Mathew,

Thank you for the wonderful review. It's a pleasure to receive such kind comments about Iftab.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Came into the Vodafone store today

Came into the Vodafone store today, to see their home broadband options. Bari served us he was great and got us a great deal.

15 juillet 2026
Avis spontané
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Réponse de Vodafone UK - Hanley

Hey,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 and Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Ryan_is_Awesome

Ryan was super personable and supportive throughout the process of switching from Three to Vodafone, super informative.
Answered all questions and provided accommodations when I needed clarification.
(Definitely needs a raise)

13 juillet 2026
Avis spontané
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Réponse de Vodafone UK - Hanley

Hey Emily,

Thanks for the lovely review and fantastic support.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Was served by Adam today and he was…

Was served by Adam today and he was super helpful with everything I needed. Great customer service and found me a great deal.

12 juillet 2026
Avis spontané
Logo de Vodafone UK - Hanley

Réponse de Vodafone UK - Hanley

Hey Matt,

Thanks for the lovely review and fantastic support for Adam.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Visited the store today

Visited the store today, and was served by Ryan, so helpful no question was left unanswered went above and beyond to help me upgrade

11 juillet 2026
Avis spontané
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Réponse de Vodafone UK - Hanley

Hey Samantha,

Thanks for the lovely review and fantastic support for Ryan.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Paul was very knowledgeable, approachable

Paul was very knowledgeable and approachable, did not rush us and found us an improved deal with a new phone. Made the entire experience stress free and pleasant.

11 juillet 2026
Avis spontané
Logo de Vodafone UK - Hanley

Réponse de Vodafone UK - Hanley

Hey Andrew,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

My experience was great with Paul he…

My experience was great with Paul he was friendly and very helpful made changing my phone very stress free

7 juillet 2026
Avis spontané
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Réponse de Vodafone UK - Hanley

Hey Roy,

Thank you for your review. It's always lovely to read such nice feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

The gentleman chan who helped us was…

The gentleman chan who helped us was professional, very helpful & friendly. He explained everything to me & my elderly father. He knew exactly what he was doing!!!

7 juillet 2026
Avis spontané
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Réponse de Vodafone UK - Hanley

Hey Agnes,

Thanks for the lovely review and fantastic support.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

The service we received from John was…

The service we received from John was unbelievable, can't thank him enough

6 juillet 2026
Avis spontané
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Réponse de Vodafone UK - Hanley

Hey Patricia,

Thanks for the lovely review and fantastic support for John. If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

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