Vodafone UK - Hastings Avis 

297
•
TrustScore 5 sur 5

4,9

46B, Priory Shopping Centre, TN34 1PH Hastings, GB

•

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Lisez les avis des autres

Noté 5 sur 5 étoiles

My phone was broken and I wasn’t sure what to do, I came in and Ben explained everything and got me a better contract, with a brand new phone for CHEAPER than my original plan! Extremely helpful, chee... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Katie and Abbie were amazing - I’ve had issues with my phone signal at home and they showed me WiFi calling, helped change my setting and helped me find a new SIM contract. I was considering leaving V... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

My husband and I visited Vodafone today to change contracts. We were lucky enough to be greeted by 1 of the most helpful assistants I think I've ever seen. Emily helped us through an extremely frust... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Thank you so much to Connor & Luke at Vodafone Hastings - amazing customer service. Fixed my phone - no free if virus and so very very helpful at explaining everything 🙂. Amazing boys 😊 Thank you... Voir plus

L'entreprise a répondu


À propos de l'entreprise


Coordonnées de contact

  • 46B, Priory Shopping Centre, TN34 1PH, Hastings, Royaume-Uni

4,9

Excellent

TrustScore 5 sur 5

297 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Demande des avis aux clients

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Comment cette entreprise utilise Trustpilot

Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.

4,9

Tous les avis

(297)

42 851 avis reçus au cours des 12 derniers mois

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

Katie was great

Katie was great. I went in store the service was 10/10 very pleased customer

27 décembre 2025
Avis spontané
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Réponse de Vodafone UK - Hastings

Hey Jamie,

Thanks for the lovely review and fantastic support for Katie.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Katie made magic work

Katie made magic work ! Well done!! Thanks so much

17 décembre 2025
Avis spontané
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Réponse de Vodafone UK - Hastings

Hey Virginia,
Thanks for the lovely review and fantastic support for Katie.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Katie was absolutely wonderful and…

Katie was absolutely wonderful and helped us with everything!!!!

17 décembre 2025
Avis spontané
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Réponse de Vodafone UK - Hastings

Hey Josephine,

Thanks for the lovely review and fantastic support for Katie.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Jack was very helpful and patient.

Jack was very helpful and patient.

8 décembre 2025
Avis spontané
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Réponse de Vodafone UK - Hastings

Hey there,

Thanks for the lovely review and fantastic support for Jack.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

The lovely ladies helping us in the…

The lovely ladies helping us in the Hastings branch (Emily and Katie) were both knowledgeable as well as friendly. Happy to chat while they dealt with our setup.

9 décembre 2025
Avis spontané
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Réponse de Vodafone UK - Hastings

Hey KLS,

Thanks for the lovely review and fantastic support for Emily and Katie.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Jack was very helpful

Jack was very helpful. Helped with getting us into our Vodafone account and then done a sim upgrade!

5 décembre 2025
Avis spontané
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Réponse de Vodafone UK - Hastings

Hey Mary,
Thanks for the lovely review and fantastic support for Jack.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Katie was excellent

Katie was excellent. Searched for best deal, handled the documentation really efficiently, was charming and friendly.

20 novembre 2025
Avis spontané
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Réponse de Vodafone UK - Hastings

Hi, We're happy to hear that you had such a positive experience and appreciate you sharing your fantastic feedback with us.

Thanks,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Emily was patient and did a lot of…

Emily was patient and did a lot of research regarding the tow best contacts for my needs. Very reassuring. Good.

18 novembre 2025
Avis spontané
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Réponse de Vodafone UK - Hastings

We're happy to hear that the research and care provided met your needs. It's great to know that the service was reassuring! We appreciate your feedback.

Vodafone Social Media Team

Noté 5 sur 5 étoiles

Excellent customer Service!

Excellent customer Service!
My sim card had stopped working and I desperately needed my phone to work. The two amazing members of staff sorted it out and even gave me a slightly lower price on my contract!

15 novembre 2025
Avis spontané
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Réponse de Vodafone UK - Hastings

We're so happy to hear that you received such great support! We appreciate you taking the time to leave us this lovely review.

Thanks,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Scam on my iphone

I had a problem with a company regarding storage on my iPhone. I went into the local Hastings branch and Genevieve was so very helpful. She told me it was a scam after looking at my iPhone. Genevieve then proceeded to show me how to tell the amount of storage and more information regarding scams.etc.
Genevieve was kind, really efficient and didn’t make me feel stupid for not understanding. I am 76 and sort of computer and phone literate but need help sometimes.
Thank you Genevieve your attitude, professional knowledge and caring was much appreciated.

3 novembre 2025
Avis spontané
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Réponse de Vodafone UK - Hastings

Hi. We're so glad to hear that our team member was able to help you with your iPhone storage issue and provide clarity regarding potential scams. We appreciate you acknowledging their efficiency, kindness, and expertise. Thank you for your feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:

Facebook - https://vodafone.uk/3ItUUqU
Instagram - https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles
Logo de Vodafone UK - Hastings

Réponse de Vodafone UK - Hastings

Hi. We're glad you found the installation details helpful and the explanation excellent. Thank you for your positive feedback; we appreciate it. If you ever need anything, please don't hesitate to reach out to the Social Media team:

Facebook - https://vodafone.uk/3ItUUqU
Instagram - https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Thomas was very helpful and made the…

Thomas was very helpful and made the experience very smooth and was happy to help.

11 octobre 2025
Avis spontané
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Réponse de Vodafone UK - Hastings

We're happy to hear that our service was so helpful and that you found it to be a positive experience. We appreciate you taking the time to leave us this great feedback.

Thanks,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

A big thank you to Emily for her help…

A big thank you to Emily for her help and patience in setting up my new phone and contract. It took two visits to sort out the issue my fault not Emily's. A big thank you again.

4 octobre 2025
Avis spontané
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Réponse de Vodafone UK - Hastings

We're so happy to hear that you received such great support! We appreciate you taking the time to leave us this lovely review.

Thanks,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Great experience

Great experience. Huge help

9 octobre 2025
Avis spontané
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Réponse de Vodafone UK - Hastings

We're happy to hear that you had such a positive experience and appreciate you sharing your fantastic feedback with us.

Thanks,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Thomas was very helpful fıx my phone…

Thomas was very helpful fıx my phone problems and helpıng me choose new phone

6 octobre 2025
Avis spontané
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Réponse de Vodafone UK - Hastings

We're happy to hear that you had such a positive experience and appreciate you sharing your fantastic feedback with us.

Thanks,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Emily at Hastings branch was super…

Emily at Hastings branch was super helpful.
She was really knowledgeable and was able to upgrade my device & plan smoothly, best of all I've saved £16 a month by swapping my broadband services to Vodafone too!
Emily was polite and friendly but really professional and went the extra mile. Thankyou

4 octobre 2025
Avis spontané
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Réponse de Vodafone UK - Hastings

Hey Joanna,

Thanks for the lovely review and fantastic support for Emily.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2.

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Thomas in Hastings was excellent and…

Thomas in Hastings was excellent and helped me upgrade my 2 iphones
There were some system issues that he was upfront and clear about but sorted it out and i am very thank you !!

4 octobre 2025
Avis spontané
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Réponse de Vodafone UK - Hastings

Hey Aysel,

Thanks for the lovely review and fantastic support for Thomas.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Katie senior store manager was…

Katie senior store manager was extremely helpful and reduced my bill!

Highly recommend.

19 septembre 2025
Avis spontané
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Réponse de Vodafone UK - Hastings

We're happy to hear that our service was so helpful and that you found it to be a positive experience. We appreciate you taking the time to leave us this great feedback.

Thanks,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Went in to the Vodaphone shop in…

Went in to the Vodaphone shop in Hastings had a really helpful conversation with Emily came away very happy

11 septembre 2025
Avis spontané
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Réponse de Vodafone UK - Hastings

We're happy to hear that you had such a positive experience and appreciate you sharing your fantastic feedback with us.

Thanks,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Wayne at the Hastings branch was…

Wayne at the Hastings branch was exceptional and gave excellent information and advice on everything ans was very hellful indeed ! Thank you

10 septembre 2025
Avis spontané
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Réponse de Vodafone UK - Hastings

Hey Eric,
 
This is fantastic to hear! We really appreciate the feedback.
 
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

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