My phone was broken and I wasn’t sure what to do, I came in and Ben explained everything and got me a better contract, with a brand new phone for CHEAPER than my original plan! Extremely helpful, chee... Voir plus
L'entreprise a répondu
46B, Priory Shopping Centre, TN34 1PH Hastings, GB
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My phone was broken and I wasn’t sure what to do, I came in and Ben explained everything and got me a better contract, with a brand new phone for CHEAPER than my original plan! Extremely helpful, chee... Voir plus
L'entreprise a répondu
Katie and Abbie were amazing - I’ve had issues with my phone signal at home and they showed me WiFi calling, helped change my setting and helped me find a new SIM contract. I was considering leaving V... Voir plus
L'entreprise a répondu
My husband and I visited Vodafone today to change contracts. We were lucky enough to be greeted by 1 of the most helpful assistants I think I've ever seen. Emily helped us through an extremely frust... Voir plus
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Thank you so much to Connor & Luke at Vodafone Hastings - amazing customer service. Fixed my phone - no free if virus and so very very helpful at explaining everything 🙂. Amazing boys 😊 Thank you... Voir plus
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Écrit par l'entreprise
46B, Priory Shopping Centre, TN34 1PH, Hastings, Royaume-Uni
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Katie was great. I went in store the service was 10/10 very pleased customer

Réponse de Vodafone UK - Hastings
Katie made magic work ! Well done!! Thanks so much

Réponse de Vodafone UK - Hastings
Katie was absolutely wonderful and helped us with everything!!!!

Réponse de Vodafone UK - Hastings

Réponse de Vodafone UK - Hastings
The lovely ladies helping us in the Hastings branch (Emily and Katie) were both knowledgeable as well as friendly. Happy to chat while they dealt with our setup.

Réponse de Vodafone UK - Hastings
Jack was very helpful. Helped with getting us into our Vodafone account and then done a sim upgrade!

Réponse de Vodafone UK - Hastings
Katie was excellent. Searched for best deal, handled the documentation really efficiently, was charming and friendly.

Réponse de Vodafone UK - Hastings
Emily was patient and did a lot of research regarding the tow best contacts for my needs. Very reassuring. Good.

Réponse de Vodafone UK - Hastings
Excellent customer Service!
My sim card had stopped working and I desperately needed my phone to work. The two amazing members of staff sorted it out and even gave me a slightly lower price on my contract!

Réponse de Vodafone UK - Hastings
I had a problem with a company regarding storage on my iPhone. I went into the local Hastings branch and Genevieve was so very helpful. She told me it was a scam after looking at my iPhone. Genevieve then proceeded to show me how to tell the amount of storage and more information regarding scams.etc.
Genevieve was kind, really efficient and didn’t make me feel stupid for not understanding. I am 76 and sort of computer and phone literate but need help sometimes.
Thank you Genevieve your attitude, professional knowledge and caring was much appreciated.

Réponse de Vodafone UK - Hastings

Réponse de Vodafone UK - Hastings
Thomas was very helpful and made the experience very smooth and was happy to help.

Réponse de Vodafone UK - Hastings
A big thank you to Emily for her help and patience in setting up my new phone and contract. It took two visits to sort out the issue my fault not Emily's. A big thank you again.

Réponse de Vodafone UK - Hastings

Réponse de Vodafone UK - Hastings
Thomas was very helpful fıx my phone problems and helpıng me choose new phone

Réponse de Vodafone UK - Hastings
Emily at Hastings branch was super helpful.
She was really knowledgeable and was able to upgrade my device & plan smoothly, best of all I've saved £16 a month by swapping my broadband services to Vodafone too!
Emily was polite and friendly but really professional and went the extra mile. Thankyou

Réponse de Vodafone UK - Hastings
Thomas in Hastings was excellent and helped me upgrade my 2 iphones
There were some system issues that he was upfront and clear about but sorted it out and i am very thank you !!

Réponse de Vodafone UK - Hastings
Katie senior store manager was extremely helpful and reduced my bill!
Highly recommend.

Réponse de Vodafone UK - Hastings
Went in to the Vodaphone shop in Hastings had a really helpful conversation with Emily came away very happy

Réponse de Vodafone UK - Hastings
Wayne at the Hastings branch was exceptional and gave excellent information and advice on everything ans was very hellful indeed ! Thank you

Réponse de Vodafone UK - Hastings
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