Morgan from Havant Vodafone was really helpful and patient. He explained everything very well.
L'entreprise a répondu
Établissement
Changer d'établissement28A West Street, PO9 1PG Havant, GB
•Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus
Lisez les avis des autres
Josh, fantastic at Havant branch . sort everything that I needed including transfer from 02, and renewing two contracts
L'entreprise a répondu
My wife and I visited the Havant branch this morning. Our phones nave been really annoying us with frequent unwanted pop-ups threatening disaster if we didn't sign in for 'virus clearing' and 'cleani... Voir plus
L'entreprise a répondu
I had to change my Vodafone contract so went to the Vodafone Havant shop. My experience was very pleasant , I am 70 and can’t hear too well, I also don’t understand modern technology! But the young... Voir plus
L'entreprise a répondu
À propos de l'entreprise
- Opérateur de réseau mobile
- Entreprise de télécommunications
- Fournisseur de connexion internet
- Magasin de téléphonie mobile
- Service internet et téléphone
À propos de Vodafone UK - Havant
Écrit par l'entreprise
Coordonnées de contact
28A West Street, PO9 1PG, Havant, Royaume-Uni
4,9
Excellent
149 avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Les gens ont aussi consulté
Broadband issue
We came in today and spoke with Morgan about an issue we had with broadband. He was very happy to help and talked us through everything out, sorted the issue.
Really happy with our service today.
4 avril 2024
Avis spontané
Réponse de Vodafone UK - Havant
Hey Kelly,
This is really great to hear, thanks for the feedback and support!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X (formerly Twitter) at vodafone.uk/3nfdPyY
Thanks again,
Vodafone Social Media Team
Réponse de Vodafone UK - Havant
Hi Nigel. Thank you for your review. It's always lovely to read nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - http://vodafone.uk/3K1e4GB
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
New phone and set up
Cassey and Danielle have been very helpful is gett a new phone and set up after another member of staff could not be trusted
22 mars 2024
Avis spontané
Réponse de Vodafone UK - Havant
Thank you for your support and feedback.
Thanks again,
Vodafone Social Media Team
They try to get extra money out of you
Always having issues my tablet wouldn't charge even with warranty and they refused to fix it even though their policy is they send it away free of charge to be fixed. Had to pay myself to get it fixed as I needed it urgently. Staff in store don't have a clue what they're doing sometimes they're better on the phone but not always. Had a promotion offer that they took off without my permission so I got charged again by the service. Live chat doesn't work and is hopeless. Always having issues with getting back to main screen after being on an app or game whilst on smartphone.
8 mars 2024
Avis spontané
Réponse de Vodafone UK - Havant
Hi Ed,
We welcome all feedback so thank you for your review. We know it's important to get the right help, exactly when you need it so sorry this hasn't been the case. If you need further help with your tablet or phone, please feel free to pop our team a message on:
Facebook - vodafone.uk/3lCYUxW
X (formally Twitter) - vodafone.uk/3LXh2xl
Instagram - https://ig.me/m/vodafone
Just let them know you left a review. Thanks, Vodafone Social Media Team
Great service
Great service, all questions answered quickly and what I came in for was sorted quickly
5 mars 2024
Avis spontané
Réponse de Vodafone UK - Havant
Hey Lee,
Thanks for the feedback and support, we really appreciate it!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X at vodafone.uk/3nfdPyY
Thanks again,
Vodafone Social Media Team
Réponse de Vodafone UK - Havant
Hey Shayne,
Thanks for the feedback and support, we really appreciate it!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X (formerly Twitter) at vodafone.uk/3nfdPyY
Thanks again,
Vodafone Social Media Team
Very good communication and extremely…
Very good communication and extremely professional. Customer service was very thorough and very formative with company and contract policy
9 février 2024
Avis spontané
Réponse de Vodafone UK - Havant
Thank you for your feedback Kurt.
All the best, The Vodafone Social Media Team
Helpful service with information about…
Helpful service with information about plans and options
28 janvier 2024
Avis spontané
Réponse de Vodafone UK - Havant
Hi Tom,
It's great to hear your feedback, thank you for reviewing.
If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
Ben was very helpful when upgrading our…
Ben was very helpful when upgrading our sim plan
16 janvier 2024
Avis spontané
Réponse de Vodafone UK - Havant
Hi Terry,
This is a great review for Ben. I’m glad to hear you found the best option for you when visiting the store.
If you need any help in the future, please message us via Facebook PM: vodafone.uk/3K1e4GB - X (formerly Twitter): vodafone.uk/3nfdPyY or Instagram via Vodafone UK
Thanks again,
Vodafone Social Media team
Ben was very helpful
16 janvier 2024
Avis spontané
Réponse de Vodafone UK - Havant
Hi AmandaC,
Thanks for your kind words and taking your time to share the experience in store with Ben.
We're here to help if you do need anything else in the future. You can message us either on Facebook using: vodafone.uk/3K1e4GB - X (formerly Twitter): vodafone.uk/3nfdPyY or Instagram via Vodafone UK
All the best,
Vodafone Social Media team
Great service
Great service. I was served by Ben who ran through my options and allowed me to choose with no pressure. 5 stars
6 janvier 2024
Avis spontané
Réponse de Vodafone UK - Havant
Hi. Thank you for your review for Ben. It's always lovely to read nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - http://vodafone.uk/3K1e4GB
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Dannielle was so helpful will strongly…
Dannielle was so helpful will strongly recommend her to future customers.
28 décembre 2023
Avis spontané
Réponse de Vodafone UK - Havant
Hey Christopher,
Thanks for the lovely review and fantastic support for Dannielle.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X at vodafone.uk/3nfdPyY
Thanks again,
Vodafone Social Media Team
Friendly and helpful staff named Kacey…
Friendly and helpful staff named Kacey at the havant store
16 décembre 2023
Avis spontané
Réponse de Vodafone UK - Havant
Hey,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X (formerly Twitter) at vodafone.uk/3nfdPyY
Thanks again,
Vodafone Social Media Team
Danielle and Bradley were brilliant
Danielle and Bradley were brilliant, very knowledgeable and sorted my sim- only upgrade so quickly, I was very impressed! Thank you for your help!
12 décembre 2023
Avis spontané
Réponse de Vodafone UK - Havant
Hey Adele,
Thanks for letting us know what an amazing job Danielle and Bradley did at getting everything sorted for you!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X (formerly Twitter) at vodafone.uk/3nfdPyY
Thanks again,
Vodafone Social Media Team
Kacey was amazing and helped me with my…
Kacey was amazing and helped me with my phone.
26 novembre 2023
Avis spontané
Réponse de Vodafone UK - Havant
Hi there,
Thank you for your review. If you ever need anything, please reach out to the Social Media team through Facebook http://vodafone.uk/3K1e4GB or X @VodafoneUK.
Thanks,
Vodafone Social Media Team
Perfect service and very helpful
Dannielle was fantastic, helped me through all the steps and explained everything perfectly to help secure a S23 Ultra for black friday. Thank you!
25 novembre 2023
Avis spontané
Réponse de Vodafone UK - Havant
Hey Mark,
Thanks for the lovely review and fantastic support for Dannielle.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X at vodafone.uk/3nfdPyY
Thanks again,
Vodafone Social Media Team
Great service
Great service. Listened to me and efficiently set up my account.
19 novembre 2023
Avis spontané
Réponse de Vodafone UK - Havant
Thanks for the brilliant feedback, RG! It's really appreciated.
Vodafone Social Media Team
Dannielle in Havant branch has provided…
Dannielle in Havant branch has provided outstanding customer service to help with new phone today
17 novembre 2023
Avis spontané
Réponse de Vodafone UK - Havant
Hey Felicity,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X (formerly Twitter) at vodafone.uk/3nfdPyY
Thanks again,
Vodafone Social Media Team
Ben helped advises me of contract end…
Ben helped advises me of contract end date was helpful
14 novembre 2023
Avis spontané
Réponse de Vodafone UK - Havant
Hi Hayley, thanks for the great feedback for Ben. It's really appreciated.
If you ever need further help, don't hesitate to pop our team a message on:
Facebook - vodafone.uk/3lCYUxW
X (formally Twitter) - vodafone.uk/3LXh2xl
Instagram - https://ig.me/m/vodafone
Thanks again, Vodafone Social Media Team
Vodafone experience
Ben has been an absolute life saver today, I have just come back after losing my phone on holiday and he has sorted me out with a new phone after realising I was already due an upgrade!! Massive weight lifted from my shoulders
7 novembre 2023
Avis spontané
Réponse de Vodafone UK - Havant
Hey Josh,
Thanks for letting us know what an amazing job Ben did at getting everything sorted for you!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X (formerly Twitter) at vodafone.uk/3nfdPyY
Thanks again,
Vodafone Social Media Team
L’expérience Trustpilot
Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.
Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.
En savoir plus sur le parcours des avis sur Trustpilot.
La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.
Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.