Vodafone UK - Hemel Hempstead Avis 

334
•
TrustScore 5 sur 5

4,9

220 Marlowes, HP1 1BJ Hemel Hempstead, GB

•

Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus

Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus

Lisez les avis des autres

Noté 5 sur 5 étoiles

Hayden was amazing . Explained everything and helped me out in all aspects . I am partially blind and he went an extra mile to make notes on my hike going forward. Good luck Hayden. Prasad Thewarappe... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Visited hemel store today . Hayden dealt with my queries and I must say that he is a very competent and friendly person and I'm very happy with the service given

L'entreprise a répondu

Noté 4 sur 5 étoiles

Helpful staff Hayden and William saw me thru a lengthy task to transfer me to a new phone. Doubt I'd have been able to do it. William then refreshed my contract with a cash saving. Thanks guy... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

William from the Hemel Hempstead branch was exceptionally helpful with assisting with my upgrade. The first thing he did was save me money on my plan. His customer service skills were great! Thank you... Voir plus

L'entreprise a répondu


À propos de l'entreprise


Coordonnées de contact

  • 220 Marlowes, HP1 1BJ, Hemel Hempstead, Royaume-Uni

4,9

Excellent

TrustScore 5 sur 5

334 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Aucun historique récent de demande d’avis

Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.

Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.

Comment cette entreprise utilise Trustpilot

Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.

4,9

Tous les avis

(334)

39 739 avis reçus au cours des 12 derniers mois

Écrire un avis
Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

Alina was great

Alina was great. I’ve been coming to Hemel store to see Colin for the last 10 years. Today, Alina served me and they both do a great job. There is a high customer standard in this store and I am very satisfied. Very professional and polite, and will always help you.

2 décembre 2024
Avis spontané
Logo de Vodafone UK - Hemel Hempstead

Réponse de Vodafone UK - Hemel Hempstead

Hi Ramiz,

Thank you for taking the time to review and sharing this great feedback.

If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone

Thanks, Vodafone Social Media Team

Noté 5 sur 5 étoiles

William at the Hemel store was very…

William at the Hemel store was very helpful when I came in to upgrade my airtime contract. Thank you

23 novembre 2024
Avis spontané
Logo de Vodafone UK - Hemel Hempstead

Réponse de Vodafone UK - Hemel Hempstead

Thank you for your support and feedback.

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Excellent customer service at vodafone Hemel Hempstead

I was looked after by a very pleasant gentleman called William. He was very knowledgeable and offered me great advise and help in choosing a new phone. He was very polite enthusiastic and courteous.

14 novembre 2024
Avis spontané
Logo de Vodafone UK - Hemel Hempstead

Réponse de Vodafone UK - Hemel Hempstead

Hi John,

Thank you for taking the time to leave us a 5 star review! We're glad you had such a positive experience with us and congrats on the new phone.

Thanks,
The Vodafone Social Media Team

Noté 5 sur 5 étoiles

William from Hemel

William from Hemel

Amazing customer service very helpful, sat down with us and properly explained every aspect of the service we were getting and very polite

15 novembre 2024
Avis spontané
Logo de Vodafone UK - Hemel Hempstead

Réponse de Vodafone UK - Hemel Hempstead

Hi Kajenthini,

Thanks for your review and feedback.

If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone

Thanks, Vodafone Social Media Team

Noté 5 sur 5 étoiles

William from the Hemel store was very…

William from the Hemel store was very helpful in helping me choose a new phone and explaining how to set it up.

11 novembre 2024
Avis spontané
Logo de Vodafone UK - Hemel Hempstead

Réponse de Vodafone UK - Hemel Hempstead

Hello, Laura,

It's lovely to hear about the positive experience which you had with William. We appreciate you taking the time to write in a review.

If you need help in the future, feel free to reach out to us via Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

William was very helpful in the Hemel…

William was very helpful in the Hemel store. Knowledgeable and friendly, one very happy customer with a cheaper plan moving forward

6 novembre 2024
Avis spontané
Logo de Vodafone UK - Hemel Hempstead

Réponse de Vodafone UK - Hemel Hempstead

Hey Ruby,

Thank you for your review. It's always lovely to read such nice feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

William from the hemel store was very…

William from the hemel store was very friendly, he made me feel at ease. He explained everything that I asked. He also took time to explain anything that I was unsure of.

1 novembre 2024
Avis spontané
Logo de Vodafone UK - Hemel Hempstead

Réponse de Vodafone UK - Hemel Hempstead

Hi Lynn, Thanks for takng the time to leave us such a great review.
All the best, The Vodafone Social Media Team

Noté 5 sur 5 étoiles

William did everything we asked and very…

Will did everything we asked and very kind and helpful.

26 octobre 2024
Avis spontané
Logo de Vodafone UK - Hemel Hempstead

Réponse de Vodafone UK - Hemel Hempstead

Thanks for the feedback and support, we really appreciate it! If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY
Thanks again, Vodafone Social Media Team

Noté 5 sur 5 étoiles

Amazing service from Cameron and dersh

Amazing service from Cameron and dersh for me when I lost my phone abroad, helping me get a new one and get it all set up

23 octobre 2024
Avis spontané
Logo de Vodafone UK - Hemel Hempstead

Réponse de Vodafone UK - Hemel Hempstead

Hi. Thank you for your review for Cameron and Dersh. It's always lovely to read nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:

Facebook - https://vodafone.uk/3ItUUqU
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Went into your stores and the…

Went into your stores and the experience was amazing. All staff were perfect, So friendly, sorted all my issues. Changed my account from business to commercial. Cameron was amazing. He always is when i have problems.

20 septembre 2024
Avis spontané
Logo de Vodafone UK - Hemel Hempstead

Réponse de Vodafone UK - Hemel Hempstead

Hey Chloe,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Very friendly staff and brilliant…

Very friendly staff and brilliant advice. Really appreciate Cameron’s support. Placed customer first and took time to discuss the best options available.
Thank you

10 septembre 2024
Avis spontané
Logo de Vodafone UK - Hemel Hempstead

Réponse de Vodafone UK - Hemel Hempstead

Hi Nabil. Thank you for your review for Cameron. It's always lovely to read such nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:

Facebook - http://vodafone.uk/3K1e4GB
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

New phone contract

Went into the store looking for a new contract. Spoke to Cameron and Alina. They were very helpful and sorted me out with a great deal. Would defintely reccomend.

8 août 2024
Avis spontané
Logo de Vodafone UK - Hemel Hempstead

Réponse de Vodafone UK - Hemel Hempstead

Hi Trey,

It's great to hear your feedback, thank you for reviewing.

If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone

Thanks, Vodafone Social Media Team

Noté 5 sur 5 étoiles

William

William, from the Hemel Hempstead branch, could not have been more helpful and friendly. The service felt personalised, he explained everything clearly and made sure we had the best deal.

7 septembre 2024
Avis spontané
Logo de Vodafone UK - Hemel Hempstead

Réponse de Vodafone UK - Hemel Hempstead

Hey Marcus,

This is really great to hear, thanks for the feedback and support!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Our visit was to consultant Alina

Our visit was to consultant Alina, she helped us professionally, quickly and promptly, explained all the advantages of the new contract and also possible prospects and opportunities. We are very pleased with the result. We will always stay in touch with Alina. It's nice to deal with a professional, especially when it's a well-mannered and polite person!

3 septembre 2024
Avis spontané
Logo de Vodafone UK - Hemel Hempstead

Réponse de Vodafone UK - Hemel Hempstead

Hi. Thank you for your review for Alina. It's always lovely to read such nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:

Facebook - http://vodafone.uk/3K1e4GB
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Phone and broadband upgrades

Great service from very knowledgeable staff member, Cameron. Money saved over last contracts with newer devices!

30 août 2024
Avis spontané
Logo de Vodafone UK - Hemel Hempstead

Réponse de Vodafone UK - Hemel Hempstead

Hi Francis, It's fab to see Cameron was able to find you a deal that's saved you a little.
Thanks for your feedback, The Vodafone Social Media Team

Noté 5 sur 5 étoiles

Alina offer a good costumer service

Alina offer a good costumer service

20 août 2024
Avis spontané
Logo de Vodafone UK - Hemel Hempstead

Réponse de Vodafone UK - Hemel Hempstead

Hi Claudia,

Thank you for your review. If you have any questions, please take a look at https://vodafone.uk/support for our FAQs. If you can't find what you're looking for, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram: https://ig.me/m/vodafone, we'd be happy to help.

Thanks again, Vodafone Social Media Team

Noté 5 sur 5 étoiles

Alina was very helpful

Alina was very helpful

20 août 2024
Avis spontané
Logo de Vodafone UK - Hemel Hempstead

Réponse de Vodafone UK - Hemel Hempstead

Hi Cezar,

Thank you for your review. If you have any questions, please take a look at https://vodafone.uk/support for our FAQs. If you can't find what you're looking for, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram: https://ig.me/m/vodafone, we'd be happy to help.

Thanks again, Vodafone Social Media Team

Noté 5 sur 5 étoiles

Very helpful and polite staff.

Very helpful and polite staff.
Never too much trouble to help.
Good advise.
From Alina and Cameron.

19 août 2024
Avis spontané
Logo de Vodafone UK - Hemel Hempstead

Réponse de Vodafone UK - Hemel Hempstead

Thanks for your fab feedback Patricia. It' great ot see Alina and Cameron were so helpful today 😊
All the best, The Vodafone Social Media Team

Noté 5 sur 5 étoiles

Excellent service with William from the…

Excellent service with William from the Hemel Hampstead. So happy with my new contract and such a lovely man with no hard sell. I am walking out very happy x

10 août 2024
Avis spontané
Logo de Vodafone UK - Hemel Hempstead

Réponse de Vodafone UK - Hemel Hempstead

Thank you for your review. It's always great to hear positive feedback. If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY.

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Alina was absolutely fantastic at the…

Alina was absolutely fantastic at the Hemel Hempstead store .I originally ordered on line but after setting up the phone realised it wasn't for me so went to the shop for refund .I then set up another order with Elina for 2 phones as my wife's was needing an upgrade also.Elina was very professional dealing with us and can't Fault her attention to detail.Great work Elina .I will now go to store for upgrades in future

17 juillet 2024
Avis spontané
Logo de Vodafone UK - Hemel Hempstead

Réponse de Vodafone UK - Hemel Hempstead

Hi Ian, Thanks for letting us know about the awesome service you received from Alina today 😊
Thanks, The Vodafone Social Media team

L’expérience Trustpilot

Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.

Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.

En savoir plus sur le parcours des avis sur Trustpilot.

Voici 8 conseils pour écrire des avis de qualité.

La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.

Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.

En savoir plus