Vodafone UK - Hinckley Avis 

488
•
TrustScore 5 sur 5

5,0

9d Castle Street, LE10 1DA Hinckley, GB

•

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Lisez les avis des autres

Noté 5 sur 5 étoiles

Was having issues understanding my bill. Came into store and was served by the store manager Ricardo who has been amazing start to finish. Thanks for all of your help im glad this store has amazing st... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Came into store to collect your phone and met with ricardo who transferred everything over from my old phone and aadam who helped me upgrade my internet services. Both great lads thanks for all of you... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Came into store to see how i can lower my bill as I was out of contract on a lot of my services. Met with Saadia who was brilliant and helped me make a saving ! Got me a new phone and a faster Interne... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Had a lot of unwanter ads and popups on my phone which was causing me a lot of headache, came into the shop and spoke with the manager Ricardo who fixed my phome and got rid of all the rubbish. He als... Voir plus

L'entreprise a répondu


À propos de l'entreprise


Coordonnées de contact

  • 9d Castle Street, LE10 1DA, Hinckley, Royaume-Uni

5,0

Excellent

TrustScore 5 sur 5

488 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Demande des avis aux clients

Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.

Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.

Comment cette entreprise utilise Trustpilot

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5,0

Tous les avis

(488)

42 851 avis reçus au cours des 12 derniers mois

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

Great if you need a new phone.

Desperately needed a new phone, as my old one was seven years plus old and was not working properly.
Went into the shop and spoke to Ricardo who was very knowledgeable, and possibly was the manager there.

I am now using my new phone and I absolutely love it.

Definitely recommend using this shop.If you need a new phone, as they will definitely get you a good deal.

Great customer service didn't have to wait long to be sorted out.

5 septembre 2026
Avis spontané
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Réponse de Vodafone UK - Hinckley

Hey Fiona,

Thanks for the lovely review and fantastic support for Ricardo. If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Excellent customer service from Aadam.

Excellent customer service from Aadam.
Really helpful and got us a great upgrade deal for phone and internet
Very happy

4 septembre 2026
Avis spontané
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Réponse de Vodafone UK - Hinckley

Hey Cheryl,

Thanks for the lovely review and fantastic support.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

The staff were extremely helpful and…

The staff were extremely helpful and friendly. Superb service.

2 septembre 2026
Avis spontané
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Réponse de Vodafone UK - Hinckley

Hey Sarah,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Really helpful answered everything I…

Really helpful answered everything I needed aadam was great :)

29 août 2026
Avis spontané
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Réponse de Vodafone UK - Hinckley

Hey,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2.
Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

I recently went into store to upgrade…

I recently went into store to upgrade my phone and get a reduced monthly cost as the online offers were not great. My first visit took 1.5hrs and the staff were really helpful and got my a new phone and contract within my budget but had to wait for the phone to be delivered, it was delivered to store so I had to return, due to how busy the store was, I waited and this visit was 2hrs, but was able to transfer everything myself instore, Ricardo and Adam were both helpful and oversaw what I needed while dealing with other customers. Positive experience, thank you.

22 août 2026
Avis spontané
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Réponse de Vodafone UK - Hinckley

Hey Miss Rosemary Ward,

Thanks for the lovely review and fantastic support for Ricardo and Adam. If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

The service from Ricardo was excellent…

The service from Ricardo was excellent and very helpful

22 août 2026
Avis spontané
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Réponse de Vodafone UK - Hinckley

Hey Ian,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Phone was playing up came into the…

Phone was playing up came into the store to get some help with it. served by Ricardo who managed to get me updated and sorted me a new phone out. love it thank you very much Ricardo

21 août 2026
Avis spontané
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Réponse de Vodafone UK - Hinckley

Hey there,

Thanks for the lovely review and fantastic support for Ricardo.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

I was having issues with my data and…

I was having issues with my data and could not use my data whilst away from home. Came into store to get some help and was served by Ricardo who was amazing from start to finish. Upgraded my data and managed to get me a new phone for a great price. Thank you so much !

21 août 2026
Avis spontané
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Réponse de Vodafone UK - Hinckley

"Hey Janet,

This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team"

Noté 5 sur 5 étoiles

Excellent customer service

Excellent customer service, very polite, friendly and helpful

21 août 2026
Avis spontané
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Réponse de Vodafone UK - Hinckley

Hey there,
Thanks for the lovely review and fantastic support for Donna.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Staff were very friendly from the start…

Staff were very friendly from the start and informative with what purchase was appropiate for me. The made this experience so much easier! Thanks to Aadam and Ricardo for all the help, we will be back!

20 août 2026
Avis spontané
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Réponse de Vodafone UK - Hinckley

Hey Neve,

Thanks for the lovely review and fantastic support for Aadam and Ricardo.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 via Instagram at https://ig.me/m/vodafone


Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Very helpful and considerate

20 août 2026
Avis spontané
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Réponse de Vodafone UK - Hinckley

Hey Alan,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Came into store to ask about data

Came into store to ask about data, met with aadam and Ricardo, they were brilliant In helping me sort my contracts out. Top lads thank you for the help

18 août 2026
Avis spontané
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Réponse de Vodafone UK - Hinckley

Hi, thank you so much for your wonderful review and the amazing support you’ve shown for Aadam and Ricardo, it truly means a lot to us! If there's ever anything you need, please don't hesitate to reach out to our Social Media team.

You can find us on Facebook at vodafone.uk/2Fpnah2 or at vodafone.uk/3LXh2xl. We're always here for you!

Thanks again,
Vodafone social media Team

Noté 5 sur 5 étoiles

It was a great and friendly service

It was a great and friendly service. Thanks Ray and Aadam for their help.

17 août 2026
Avis spontané
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Réponse de Vodafone UK - Hinckley

Hey Selim,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Ricardo made the process of choosing…

Ricardo made the process of choosing the package of mobile and broadband easy and was very helpful.

15 août 2026
Avis spontané
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Réponse de Vodafone UK - Hinckley

Hey Lorna,

Thanks for the lovely review and fantastic support for Ricardo.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 via Instagram at https://ig.me/m/vodafone


Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Ricardo has been spot on today

Ricardo has been spot on today, helped so much with phone and broadband. Has been a really good experience. Thank you!

15 août 2026
Avis spontané
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Réponse de Vodafone UK - Hinckley

Hey,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/Vodafone

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Seamless transaction with Ray

Seamless transaction with Ray, very helpful.

14 août 2026
Avis spontané
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Réponse de Vodafone UK - Hinckley

Hey,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 and Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

I visited the Hinckley branch and was…

I visited the Hinckley branch and was happy with the immense amount of help provided by Zee who was very knowledgeable and helpful.

12 août 2026
Avis spontané
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Réponse de Vodafone UK - Hinckley

Hey Mrs Dawes,

Thanks for the lovely review and fantastic support for Zee.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Zee was great

8 août 2026
Avis spontané
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Réponse de Vodafone UK - Hinckley

Hey,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 and Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

I would like to say I am very impressed…

I would like to say I am very impressed with the level of service I was given in store by the young lady named Zee. She was wonderful at explaining everything and making sure I was happy with everything from start to end.

8 août 2026
Avis spontané
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Réponse de Vodafone UK - Hinckley

Hey Elizabeth,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl.

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Updated my phone recently in this store…

Updated my phone recently in this store and my emails wouldnt let me back in. Ricardo helped me move everything across and get my emails back up and running. Many thanks

7 août 2026
Avis spontané
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Réponse de Vodafone UK - Hinckley

Hey Edward,

Thanks for the lovely review and fantastic support for Ricardo.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

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