I went into the store a few days ago as my sim contract was expiring. I'd looked at my options on the app but felt confused over choices as I wasn't sure about aspects of the worldwide roaming which I... Voir plus
L'entreprise a répondu
Établissement
Changer d'établissement56 West Street, RH12 1PL Horsham, GB
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Lisez les avis des autres
I went to the store yesterday re roaming spend for cruise to Europe query. Wonderful Ben explained & helped me out with this. He gave me some tips which is a great advice especially with the costs. He... Voir plus
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Had an excellent customer service experience with Ben in store today, he helped with an urgent issue AND then saved me money on my contract proactively. Made what could have been a stressful issue su... Voir plus
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A big shout out to Ben - as a frequent tourist to Horsham i arrived in Horsham on Monday 20 July with my Samsung mobile bearing the" green line of death" down the screen. Living in Jersey the ph... Voir plus
L'entreprise a répondu
À propos de l'entreprise
- Opérateur de réseau mobile
- Entreprise de télécommunications
- Fournisseur de connexion internet
- Magasin de téléphonie mobile
- Service internet et téléphone
À propos de Vodafone UK - Horsham
Écrit par l'entreprise
Brands Available Here: Vodafone & Three
Visit Our Website - Vodafone
Visit Our Website - Three
Coordonnées de contact
56 West Street, RH12 1PL, Horsham, Royaume-Uni
4,8
Excellent
164 avis
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Les gens ont aussi consulté
Roaming spend query
I went to the store yesterday re roaming spend for cruise to Europe query. Wonderful Ben explained & helped me out with this. He gave me some tips which is a great advice especially with the costs. He made me happy! Many thanks to lovely Ben :)
26 septembre 2026
Avis spontané
Réponse de Vodafone UK - Horsham
Hey Lorraine,
Thanks for the lovely review and fantastic support.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
I came in with an issue with viruses on…
I came in with an issue with viruses on my phone. Kieron looked at my phone and managed to clear everything off and sorted it out for me. Thank you kieron!
22 septembre 2026
Avis spontané
Réponse de Vodafone UK - Horsham
Hey Patricia,
Thanks for the lovely review and fantastic support for Kieron.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Had amazing service today by Ben we…
Had amazing service today by Ben we went into the store last week to upgrade our phones he was very helpful and gave us a great service advised us to come back into the store today as the phone we wanted wasn’t out yet, as was we walked into the store today he remembered us and he made us feel so welcome he made us feel comfortable and at ease and we didn’t feel rushed he also gave us a lot of information that was very helpful. We would definitely come back to this store because of this great customer service we received today.
5 septembre 2026
Avis spontané
Réponse de Vodafone UK - Horsham
Hey Miss L. S,
Thanks for the lovely review and fantastic support for Ben. If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Staff member Ben
I went into the store a few days ago as my sim contract was expiring. I'd looked at my options on the app but felt confused over choices as I wasn't sure about aspects of the worldwide roaming which I wanted. Thanks to Ben's expertise & patient explanations I was able to choose the right deal for me. He understood my level of tech knowledge & where it stopped, without making me feel stupid! He was kind, helpful & efficient without making me feel rushed. Well done Ben & thank you.
28 août 2026
Avis spontané
Réponse de Vodafone UK - Horsham
Hey Jennifer,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
excellent customer service
Had an excellent customer service experience with Ben in store today, he helped with an urgent issue AND then saved me money on my contract proactively. Made what could have been a stressful issue super simple to solve . Many thanks
27 août 2026
Avis spontané
Réponse de Vodafone UK - Horsham
Hi Michelle, thank you so much for your wonderful review and the amazing support you’ve shown for Ben, it truly means a lot to us! If there's ever anything you need, please don't hesitate to reach out to our Social Media team.
You can find us on Facebook at vodafone.uk/2Fpnah2 or at vodafone.uk/3LXh2xl. We're always here for you!
Thanks again,
Vodafone social media Team
I would like to thank Ben for his amazing service and his good heart.
I would like to thank Ben for his tremendous help and how beautiful soul he is as a person and who was helping us through our queries we came with and made it so easy on our visit to the Horsham vodafone store. He was very kind and with positive energy.
Thank you so much Ben for helping us today.
25 août 2026
Avis spontané
Réponse de Vodafone UK - Horsham
Hey Rakshya,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl.
Thanks again,
Vodafone Social Media Team
Great customer service!
Have been in Horsham store on two occasions recently, both times hosted by Ben. What a pleasure to be served by someone who was helpful, happy and human! Customer service at its best! Thank you Ben.
22 août 2026
Avis spontané
Réponse de Vodafone UK - Horsham
Hey Linda,
Thanks for the lovely review and fantastic support.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Went into the Horsham store for some…
Went into the Horsham store for some advice before my holiday, had all my questions answered by Ben.
Thank you.
13 août 2026
Avis spontané
Réponse de Vodafone UK - Horsham
Hey Andrew,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl.
Thanks again,
Vodafone Social Media Team
A big shout out to Ben
A big shout out to Ben - as a frequent tourist to Horsham i arrived in Horsham on Monday 20 July with my Samsung mobile bearing the" green line of death" down the screen.
Living in Jersey the phone repair shop was shut on Sunday when the line appeared and I realised i had to get my phone sorted and quickly!! Ben kindly recommended a reliable and efficient mobile phone repairer - repair job done in 45 minutes!
Ben had nothing to gain as my phone provider is Jersey Telecoms! I really appreciated his recommendation and kindness.
20 juillet 2026
Avis spontané
Réponse de Vodafone UK - Horsham
Hey Julie,
Thanks for the lovely review and fantastic support for Ben.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
I went into vodafone looking for a new…
I went into vodafone looking for a new phone and Harrison was incredibly helpful and managed to secure a deal that is cheaper than what I was paying before the new phone. Anyone planning on coming to vodafone then I highly recommend seeing Harrison
27 juillet 2026
Avis spontané
Réponse de Vodafone UK - Horsham
Hey Edwin,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Great customer service
We went in for 2 reasons and had a great service from Ben who greeted us as soon as we entered the shop and also Keiron who was very helpful.
Excellent customer service.
We hadn't found the online site very good. In fact it's awful. Please keep real humans who know their stuff and are pleasant and efficient.
25 juillet 2026
Avis spontané
Réponse de Vodafone UK - Horsham
Hey Allen,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Excellent service from kieron very…
Excellent service from kieron very helpful
25 juillet 2026
Avis spontané
Réponse de Vodafone UK - Horsham
Hey Paul,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
I went into Vodafone for help & a very…
I went into Vodafone for help & a very friendly, helpful & knowledgeable person took the time to explain the necessary procedure… Was so nice to have an experienced person by the name of Ben to help me…
18 juillet 2026
Avis spontané
Réponse de Vodafone UK - Horsham
Hey Wendy,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
Great Customer service on two visits…
Great Customer service on two visits recently dealing with choice of phone replacements and new contracts. Ben and Oliver could not have been any more helpful.
9 juin 2026
Avis spontané
Réponse de Vodafone UK - Horsham
Hey Anne,
Thanks for the lovely review and fantastic support for Ben and Oliver.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Great customer service
Went in today to buy a first phone for my granddaughter. Ben went through everything, finding the best deal and making sure all right safety measures were in place. In addition he found a much better price plan for myself. Thank you, great service and very friendly,
7 juin 2026
Avis spontané
Réponse de Vodafone UK - Horsham
Hey Mandy,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Ben at Horsham…so made it easy!
Ben at Horsham made my sim only upgrade simple, clear and a really easy transition .. something I had been putting off as I font understand what it all means!! I dreaded doing .. but he made it easy! Ben thank you ! My partner will be coming to you to sort his contract out next 👍 total recommend!!
7 juin 2026
Avis spontané
Réponse de Vodafone UK - Horsham
Hey,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 and Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Ben was very knowledgeable and helpful
Ben was very knowledgeable and helpful, A pleasure to do business with,
5 juin 2026
Avis spontané
Réponse de Vodafone UK - Horsham
Hey John,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Ben at the Vodafone shop in Horsham was…
Ben at the Vodafone shop in Horsham was excellent very helpful Polite
31 mai 2026
Avis spontané
Réponse de Vodafone UK - Horsham
Hey Dougy,
Thanks for the lovely review and fantastic support for Ben.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Ben in the Horsham shop gave me great…
Ben in the Horsham shop gave me great service. Halved my bill, explained everything I needed and didn't try to sell me anything I didn't need. Quick too.
30 mai 2026
Avis spontané
Réponse de Vodafone UK - Horsham
Hey Melody,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl.
Thanks again,
Vodafone Social Media Team
Kieron phone upgrade
Kieran really knew his stuff. So helpful. Would definitely recommend Horsham Vodafone shop.
30 mai 2026
Avis spontané
Réponse de Vodafone UK - Horsham
Hey,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team at vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
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