I popped into the st stephens store with just 25mins to upgrade my device and contract. Your staff member, Jack, was fantastic from start to finish! Professional, friendly, polite, and really helpful.... Voir plus
L'entreprise a répondu
UNIT 28a, St Stephens Centre, HU2 8LN Hull, GB
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I popped into the st stephens store with just 25mins to upgrade my device and contract. Your staff member, Jack, was fantastic from start to finish! Professional, friendly, polite, and really helpful.... Voir plus
L'entreprise a répondu
Jack took care of us today. Knowledgeable, patient and good humoured. Guided 2 old timers with the purchase of 2 new iPhone 17 max phones. Thanks for your help Jack. Much appreciated. Recommend. Pr... Voir plus
L'entreprise a répondu
On visiting VODAFONE in Hull recently my husband had lost his phone and wanted to replace it with a new one, On arriving we were met by Jack who gave us a warm welcoming smile and asked if he could... Voir plus
L'entreprise a répondu
Brandon was extremely professional and really patient, as being an asian and we do challenge with language but he was too nice and kind, he explained everything in soo much detail, answered everything... Voir plus
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Écrit par l'entreprise
UNIT 28a, St Stephens Centre, HU2 8LN, Hull, Royaume-Uni
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The service was really great the staff was friendly and understanding. They helped me out with all my queries and purchases. I will definitely come again and recommend it to my friends.

Réponse de Vodafone UK - Hull
I went in to ask about what options i had to replace my current phone as I wasn't happy with it.
I spoke to Shane and he went through all my options. He explained it easily and clearly for me.
I came away with a new phone and very happy.
Shane was friendly, polite and very knowledgeable.
I have been a vodaphone customer for some time and each time I have been into the store in St Stephens, Hull I have always received good service. But today Shane topped that for me. Thank you Shane.

Réponse de Vodafone UK - Hull
Very friendly. Honya helped me fixed my phone with adverts that kept popping up on my phone.

Réponse de Vodafone UK - Hull
Visited vodafone today to enquire about switching my phone contract to Vodafone. Honya was very helpful finding me the right prices for a new phone and plan!

Réponse de Vodafone UK - Hull
Went into store stephens store today and talked to a really nice employee named Honya. Needed help about getting a new phone and she gave me really good information and advice on the phones I asked about. Also checked my broadband prices and the deals were really good, will be back again.

Réponse de Vodafone UK - Hull
Dylan was a brilliant help with my upgrade. No fuss about it, straight to the point and he got me a decent offer.

Réponse de Vodafone UK - Hull
Come to this store every few years and they are always incredibly helpful. Thank you Dylan, everything is working great.

Réponse de Vodafone UK - Hull
Massive help today shane thank you helped me get back on my email account which I hadn’t been able to access for 2 years

Réponse de Vodafone UK - Hull

Réponse de Vodafone UK - Hull
Simon was very helpfull, we explaind what we wanted,he told us the sim we required and changed it over for us as we wanted to keep the phone.

Réponse de Vodafone UK - Hull
Dylan was informative and very customer focus listen to what I required in a phone and was very helpful. He explained about the package and other adds on which was great .. 10/10 service

Réponse de Vodafone UK - Hull
We entered the shop and often find it a very stressful experience buying and picking a new phone.
Dylan made this a really calming and easy experience, listening to what we would like and how much we wanted to pay. He offered us a great price even with roaming.
Dylan was polite, professional and made the process stress free.

Réponse de Vodafone UK - Hull
The staff were extremely helpful installing an update on an existing phone and setting up and transferring all data to the newer phone. I would highly recommend if you experience problems as I did.

Réponse de Vodafone UK - Hull
Was served by Shane at St Stephens in Hull. Excellent customer service, very helpful and informative. Would highly recommend.

Réponse de Vodafone UK - Hull
I lost my phone while on holiday, came into the store and Nicol sorted everything out. Got me back up and running on my same number with a new phone. Thank you.

Réponse de Vodafone UK - Hull
Nicol was extremely helpful and solved all my issues very professionally. Thank you.

Réponse de Vodafone UK - Hull
Caitlin B was extremely helpful and went above and beyond to explain in great detail how my contract worked and the different options I had. Purchased an iPhone with the money saved I also purchased an iPad. Fantastic service and attention to detail. Thank you Carole and John

Réponse de Vodafone UK - Hull
Caitlin b was sorting my new phone amazing service great customer service very professional really nice to talk to went out of her way to get me great deal

Réponse de Vodafone UK - Hull

Réponse de Vodafone UK - Hull
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