I popped into the st stephens store with just 25mins to upgrade my device and contract. Your staff member, Jack, was fantastic from start to finish! Professional, friendly, polite, and really helpful.... Voir plus
L'entreprise a répondu
Établissement
Changer d'établissementUNIT 28a, St Stephens Centre, HU2 8LN Hull, GB
•Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
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Lisez les avis des autres
Jack took care of us today. Knowledgeable, patient and good humoured. Guided 2 old timers with the purchase of 2 new iPhone 17 max phones. Thanks for your help Jack. Much appreciated. Recommend. Pr... Voir plus
L'entreprise a répondu
On visiting VODAFONE in Hull recently my husband had lost his phone and wanted to replace it with a new one, On arriving we were met by Jack who gave us a warm welcoming smile and asked if he could... Voir plus
L'entreprise a répondu
Brandon was extremely professional and really patient, as being an asian and we do challenge with language but he was too nice and kind, he explained everything in soo much detail, answered everything... Voir plus
L'entreprise a répondu
À propos de l'entreprise
- Opérateur de réseau mobile
- aussi dans
- Entreprise de télécommunications
- Fournisseur de connexion internet
- Magasin de téléphonie mobile
- Service internet et téléphone
À propos de Vodafone UK - Hull
Écrit par l'entreprise
Coordonnées de contact
UNIT 28a, St Stephens Centre, HU2 8LN, Hull, Royaume-Uni
4,9
Excellent
333 avis
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Les gens ont aussi consulté
So much easier coming into the store…
So much easier coming into the store because they transferred all my photos from my old one to the new one. Walked out with everything working. Thank you. Nichol.
29 janvier 2026
Avis spontané
Réponse de Vodafone UK - Hull
Hey Roger,
Thanks for the lovely review and fantastic support for Nichol.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Nicol handled my query quickly and…
Nicol handled my query quickly and efficiently let me know how much I was paying and that I could get more for my money. Very helpful fast service
29 janvier 2026
Avis spontané
Réponse de Vodafone UK - Hull
Hey Emma,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
A shout out for Simon at the Hull store!
I've been with Vodafone for years but this review is specifically for Simon at the Hull store who started there just recently. I am rubbish with tech stuff and thought I was going to have to get a new phone after my much loved huawei finally gave up the ghost but with his help sorting out more storage and memory on my other handset I came away with a phone I could use without having to get a new one. His patience, friendliness and customer service were absolutely spot on and next time we need our devices upgrading or dealing with we shall go back to store and ask for him specifically instead of doing it online.
17 janvier 2026
Avis spontané
Réponse de Vodafone UK - Hull
Hey Zoe,
Thanks for the lovely review and fantastic support.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Caitlin B was very helpful and I am…
Caitlin B was very helpful and I am very pleased with purchase.
28 janvier 2026
Avis spontané
Réponse de Vodafone UK - Hull
Hey Glenn,
Thanks for the lovely review and fantastic support for Caitlin.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Excellent service from Dylan and Shane
Excellent service from Dylan and Shane. Very polite and courteous. Definitely recommend Vodafone
28 janvier 2026
Avis spontané
Réponse de Vodafone UK - Hull
Hey Sue,
This is fantastic to hear! We really appreciate the feedback for Dylan.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
My experience was fabulous Dylan went…
My experience was fabulous Dylan went above and beyond to make sure I was all set up on my new iPhone from my Samsung 25 ultra which I was having problems with so managed to swap to iPhone 17 pro max luckily I was within the 14 days thanks Dylan your a star
28 janvier 2026
Avis spontané
Réponse de Vodafone UK - Hull
Hey Jceo,
Thanks for the lovely review and fantastic support for Dylan.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Caitlin P was very helpful and…
Caitlin P was very helpful and friendly. Listened to everything I wanted
23 janvier 2026
Avis spontané
Réponse de Vodafone UK - Hull
Hey Angela,
Thanks for the lovely review and fantastic support for Caitlin.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Réponse de Vodafone UK - Hull
Hey Peter,
Thanks for the lovely review and fantastic support for Caitlin.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Dylan was really helpful in giving me…
Dylan was really helpful in giving me expert advice when I had a broken phone, thank you very much!
22 janvier 2026
Avis spontané
Réponse de Vodafone UK - Hull
Hey Josh,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2.
Thanks again,
Vodafone Social Media Team
Caitlin P was very polite and has a…
Caitlin P was very polite and has a great customer service attitude. She was pleasant and diligent when handling issues and explaining the process of contract. Great communication and sweet personality. Thanks so much for making my day x
22 janvier 2026
Avis spontané
Réponse de Vodafone UK - Hull
Hey,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 and Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Screen problem
Rang Vodafone last night with a screen problem and advised yo take my phone to a shop. Did that today. Staff member last night didn't advise me on the full details but the assistant today was very good.
I was served by Caitlin C.
16 janvier 2026
Avis spontané
Réponse de Vodafone UK - Hull
Hey Lynne,
Thanks for the lovely review and fantastic support for Caitlin C.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Réponse de Vodafone UK - Hull
Hey Christine,
Thanks for the lovely review and fantastic support for Nicol.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Help with short term plan
We are travelers from the US and were very unsure of what to do to get a phone plan for the next 6 months. We were helped by Caitlin P, who did an amazing job directing us to the best and most cost efficient path! Thank you for an excellent experience.
13 janvier 2026
Avis spontané
Réponse de Vodafone UK - Hull
Hey Finn,
Thanks for the lovely review and fantastic support for Caitlin.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Shane is what good customer service should be
At home phone set to 5g cannot make a call. Went into Hull store where Shane tried and call was successful. He then explained that My local cell site had an issue proving My phone was working properly. All this in 15 minutes when I spent an hour talking to a call centre and got nowhere. Being a face to face Shane could see how pleased I was and so doesn't need this review. So this is for those who weren't there to see how good an employee He is.
13 janvier 2026
Avis spontané
Réponse de Vodafone UK - Hull
Hey Alan,
Thanks for the lovely review and fantastic support for Shane.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
New iPhone purchase
My wife went into the store to purchase a new phone. Jack helped us from the start and made it a smooth process. He got her a very good proce for the iPhone 17. Thank you for your help Jack.
10 janvier 2026
Avis spontané
Réponse de Vodafone UK - Hull
Hey,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 and Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Réponse de Vodafone UK - Hull
Hey there,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
I was very satisfied
I was very satisfied, the staff was very friendly, and Honya, the girl who took care of my order, was very fast and nicely. I can't wait for my order to arrive.
3 janvier 2026
Avis spontané
Réponse de Vodafone UK - Hull
Hey Patricia,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
I came to the store today because after…
I came to the store today because after hours of being on the phone with Apple and Vodafone because my phone isn’t working properly. Simon in the Hull store was very helpful and did what nobody else could in seconds. He said he was still new but you can tell a good employee a mile off. Il be back!
2 janvier 2026
Avis spontané
Réponse de Vodafone UK - Hull
Hey David,
Thanks for the lovely review and fantastic support for Simon.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Brilliant thank you, served by Nicol. Highly recommend!! Many thanks
Brilliant thank you, very helpful and highly recommend!
2 janvier 2026
Avis spontané
Réponse de Vodafone UK - Hull
Hey Kim,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at
https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Great service as always from jack and…
Great service as always from jack and Caitlin
31 décembre 2025
Avis spontané
Réponse de Vodafone UK - Hull
Hey Paul,
Thanks for the lovely review and fantastic support for Jack and Caitlin.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
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