I popped into the st stephens store with just 25mins to upgrade my device and contract. Your staff member, Jack, was fantastic from start to finish! Professional, friendly, polite, and really helpful.... Voir plus
L'entreprise a répondu
Établissement
Changer d'établissementUNIT 28a, St Stephens Centre, HU2 8LN Hull, GB
•Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus
Lisez les avis des autres
Jack took care of us today. Knowledgeable, patient and good humoured. Guided 2 old timers with the purchase of 2 new iPhone 17 max phones. Thanks for your help Jack. Much appreciated. Recommend. Pr... Voir plus
L'entreprise a répondu
On visiting VODAFONE in Hull recently my husband had lost his phone and wanted to replace it with a new one, On arriving we were met by Jack who gave us a warm welcoming smile and asked if he could... Voir plus
L'entreprise a répondu
Brandon was extremely professional and really patient, as being an asian and we do challenge with language but he was too nice and kind, he explained everything in soo much detail, answered everything... Voir plus
L'entreprise a répondu
À propos de l'entreprise
- Opérateur de réseau mobile
- aussi dans
- Entreprise de télécommunications
- Fournisseur de connexion internet
- Magasin de téléphonie mobile
- Service internet et téléphone
À propos de Vodafone UK - Hull
Écrit par l'entreprise
Coordonnées de contact
UNIT 28a, St Stephens Centre, HU2 8LN, Hull, Royaume-Uni
4,9
Excellent
333 avis
Aucun historique récent de demande d’avis
Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.
Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Les gens ont aussi consulté
Jack gave outstanding service
Jack gave outstanding service , trouble shooting my old phone as my Touch ID would not work . All sorted new phone bought .
Highly recommend this store
29 novembre 2025
Avis spontané
Réponse de Vodafone UK - Hull
Hey Lesley,
Thanks for the lovely review and fantastic support for Jack.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Awesome
Caitlin B was absolutely fantastic helping me sort out plans for myself and my children. She was kind, polite and funny.
29 novembre 2025
Avis spontané
Réponse de Vodafone UK - Hull
Hey Claire,
Thanks for the lovely review and fantastic support for Caitlin.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 and Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Caitlin b amazing
Caitlin b was very helpful and explained everything to us as were not very up to date with technology, customer service was great and im guna have one happy boy thank you
28 novembre 2025
Avis spontané
Réponse de Vodafone UK - Hull
Hey Tammy,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
Nicol
Nicol was very helpful and tookbtime to explain things to me. Great care.
28 novembre 2025
Avis spontané
Réponse de Vodafone UK - Hull
Hey,
Thanks for the lovely review and fantastic support for Nicol.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Nicol
The service was amazing. Nicol was friendly patient and knowlegable. Great care
28 novembre 2025
Avis spontané
Réponse de Vodafone UK - Hull
Hey Pete,
We truly appreciate your kind words and the amazing support you’ve shown for Nicol.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Réponse de Vodafone UK - Hull
Hey Mark,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
Very helpful and polite
Very helpful gentleman called shane, he helped with my questions and explained everything in detail. Very happy with the level of service provided
24 novembre 2025
Avis spontané
Réponse de Vodafone UK - Hull
Hey Joe,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
Honya and Shane were so helpful today…
Honya and Shane were so helpful today in fixing my issue with my phone, credit to them and thanks so much for the patience
25 novembre 2025
Avis spontané
Réponse de Vodafone UK - Hull
Hey Josh,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Honya helped me get a good deal thank…
Honya helped me get a good deal thank you ☺️
16 novembre 2025
Avis spontané
Réponse de Vodafone UK - Hull
Hey,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 and Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Had a problem with my phone and Honya…
Had a problem with my phone and Honya helped me sort it thank you 🙏
22 novembre 2025
Avis spontané
Réponse de Vodafone UK - Hull
Hey Jane,
Thanks for the lovely review and fantastic support for Honya.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Very Knowledgeable, Great Customer Service
Came into the Vodafone store and spoke to someone called Shane about upgrading to a new phone, he went above and beyond to find the phone that suited my needs and he was very knowledgeable in all the latest phones
22 novembre 2025
Avis spontané
Réponse de Vodafone UK - Hull
Hey Brett,
Thanks for the lovely review and fantastic support for Shane.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Best Experience🥰
Caitlin P is amazing! She helped us get our new phones, smiling all the time and being so patient! She made our day with her positivity and cute smile! So helpful and polite through the whole process.
21 novembre 2025
Avis spontané
Réponse de Vodafone UK - Hull
Hey Alexandra,
Thanks for the lovely review and fantastic support for Caitlin.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Caitlin P
Caitlin P
Excellent customer service, really helpful and friendly, her hospitality was 100 percent.
21 novembre 2025
Avis spontané
Réponse de Vodafone UK - Hull
Hey Adewuyi,
Thanks for the lovely review and fantastic support for Caitlin P.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
iPhone sale
The service was exceptional after having a bad experience online and I was told my order was cancelled. Caitlin P the retail adviser from the Hull store was very helpful and rectified the issue very professionally and promptly. Overall the customer service was very impressive considering the ordeal online.
15 novembre 2025
Avis spontané
Réponse de Vodafone UK - Hull
We're happy to hear that you had such a positive experience with Caitlin, and appreciate you sharing your feedback with us.
Thanks,
Vodafone Social Media Team
Really good experience
Really good experience. Quick easy and well explained. Jack was really helpful and made this experience a breeze.
15 novembre 2025
Avis spontané
Réponse de Vodafone UK - Hull
We're happy to hear that our service was so helpful and that you found it to be a positive experience. We appreciate you taking the time to leave us this great feedback.
Thanks,
Vodafone Social Media Team
Amazing
Amazing, so helpful! Went through all the offers to get me the best day. Would highly recommend.
15 novembre 2025
Avis spontané
Réponse de Vodafone UK - Hull
We're happy to hear that you had such a positive experience and appreciate you sharing your fantastic feedback with us.
Thanks,
Vodafone Social Media Team
Caitlin P was very very helpful and…
Caitlin P was very very helpful and extremely pleasant to deal with, what an asset she is 👌🏻
15 novembre 2025
Avis spontané
Réponse de Vodafone UK - Hull
We're so happy to hear that you received such great support! We appreciate you taking the time to leave us this lovely review.
Thanks,
Vodafone Social Media Team
Bought new phone same as wife
Bought new phone same as wife. Nichol swapped everything across. Kept same number. Always been vodaphone.
13 novembre 2025
Avis spontané
Réponse de Vodafone UK - Hull
We're happy to hear that you had such a positive experience and appreciate you sharing your fantastic feedback with us.
Thanks,
Vodafone Social Media Team
Vodafone should do better loyalty…
Vodafone should do better loyalty discounts but singnsl good and advisor was lovely. Nichol st Stephens.
13 novembre 2025
Avis spontané
Réponse de Vodafone UK - Hull
Thank you for your fantastic feedback and we're thrilled to hear the support you experienced!
Thanks,
Vodafone Social Media Team
Great service
Seen today by Jack who was very friendly and helpful
He sorted transferring all my data to my new phone as had to be done manually due to my previous phone being so old
Great service would recommend
2 novembre 2025
Avis spontané
Réponse de Vodafone UK - Hull
We're happy to hear that our service was so helpful and that you found it to be a positive experience. We appreciate you taking the time to leave us this great feedback.
Thanks,
Vodafone Social Media Team
L’expérience Trustpilot
Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.
Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.
En savoir plus sur le parcours des avis sur Trustpilot.
La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.
Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.