I wanted to say a big thank you to the team member (Shamima) who helped me recently. She was so friendly, patient and truly went above and beyond. Excellent service — I really appreciate it!"
L'entreprise a répondu
Établissement
Changer d'établissement1C (Unit 5),St Benedicts Court, PE29 3PN Huntingdon, GB
•Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus
Lisez les avis des autres
I received a warm welcome on entering the store. Staff are very well informed about all products and airtime packages so could answer all questions I had. Jack C processed my application for a Google... Voir plus
L'entreprise a répondu
Our in shop advisor Shamima was excellent. We had a very easy smooth transition from our previous provider to Vodafone. No heavy sale, just informative advice, and all our questions answered, both a... Voir plus
L'entreprise a répondu
Shamina provided outstanding customer service and made the entire process so smooth, given the situation of having my phone stolen. She provided step by step updates of everything that she was doing a... Voir plus
L'entreprise a répondu
À propos de l'entreprise
- Opérateur de réseau mobile
- Entreprise de télécommunications
- Fournisseur de connexion internet
- Magasin de téléphonie mobile
- Service internet et téléphone
À propos de Vodafone UK - Huntingdon
Écrit par l'entreprise
Coordonnées de contact
1C (Unit 5),St Benedicts Court, PE29 3PN, Huntingdon, Royaume-Uni
4,9
Excellent
206 avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Les gens ont aussi consulté
Hakim was very helpful and informative
Hakim was very helpful and informative
19 juillet 2025
Avis spontané
Réponse de Vodafone UK - Huntingdon
Hi Chris,
Thanks for the great feedback and for supporting Hakim.
Need help? Contact us anytime:
Facebook: https://vodafone.uk/2Fpnah2
X: https://vodafone.uk/3LXh2xl
Vodafone Social Media Team
Shamima and the Vodafone team were…
Shamima and the Vodafone team were extremely helpful in my family’s complicated situation having just moved to the UK from the USA. We were able to get onto new cell phone plans that worked for our family, which we sincerely appreciate.
15 juillet 2025
Avis spontané
Réponse de Vodafone UK - Huntingdon
Hey Taylor,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Staff member Shamima was extra helpful…
Staff member Shamima was extra helpful and a credit to find someone with excellent customer service and PR beyond the normal sell only. valuable person to employ.
10 juillet 2025
Avis spontané
Réponse de Vodafone UK - Huntingdon
Hey Steve,
Thanks for the lovely review and fantastic support for Shamima.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
I hate updating phone / contracts etc…
I hate updating phone / contracts etc and was very vocal about this when going into store! Shamima was just brilliant, patient, knowledgeable and understanding she was exactly who I needed Infront of me!
I had to come back to store to complete over the next few days, the staff I encountered Jack D and Hakim alongside Shamima were just excellent 👍
1 juillet 2025
Avis spontané
Réponse de Vodafone UK - Huntingdon
Hey Tina,
Thank you for the wonderful review. It's a pleasure to receive such kind comments about Shamima.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Réponse de Vodafone UK - Huntingdon
Hey Panashe,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Upgrade
Jack C at the Huntingdon Vodafone shop was our advisor today.I required a new phone and was shown the best for my requirements and budget. As an older customer not very phone savvy, I was treated with respect and patiently explained everything in an easy to understand way. I would definitely recommend the service I had from Jack C and give him and the shop 10+
6 juin 2025
Avis spontané
Réponse de Vodafone UK - Huntingdon
Hi Vivienne, we are pleased to hear about your fantastic recent experience. It's great to hear Jack C was helpful, supported your understanding and delivered an excellent service. Thank you for your 5 star feedback.
Thanks,
Vodafone Social Media Team
Good service and shopping experience
Shamina was very thorough, patient and easy to talk with. All the details of my purchase and new contract were explained clearly. A pleasure to be served by her
5 juin 2025
Avis spontané
Réponse de Vodafone UK - Huntingdon
We appreciate your kind words and are happy to hear that you had a positive experience.
If you need anything, please reach out to our Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl.
Thanks again,
Vodafone Social Media Team
Wonderful service getting changed over…
Wonderful service getting changed over from us to uk!
5 juin 2025
Avis spontané
Réponse de Vodafone UK - Huntingdon
Hi Alex.
We're glad you found our service helpful during your transition from the US to the UK.
Thank you for sharing your positive experience with us,
Vodafone Social Media Team
Réponse de Vodafone UK - Huntingdon
Hey Charles,
Thanks for the lovely review and fantastic support for Hakim & Shami
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
The retail advisors were fantastic!
The retail advisors were fantastic!! So helpful!
4 juin 2025
Avis spontané
Réponse de Vodafone UK - Huntingdon
Hey Megan,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Great service from Shamima …
Shamima was very helpful and patient whilst listening to my requirements for renewing my plan.
She gave options and found me the best deal.
28 mai 2025
Avis spontané
Réponse de Vodafone UK - Huntingdon
Hi Lucy. Thank you for your review for Shamima. It's always lovely to read nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - https://vodafone.uk/3ItUUqU
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Ok.Shamima was probably the most…
Ok.Shamima was probably the most competent person to renew my new phone contract.
She explained and give me all information what I had needed.
Thanks
24 mai 2025
Avis spontané
Réponse de Vodafone UK - Huntingdon
Hey Vasilica,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
The staff was very knowledgeable and…
The staff was very knowledgeable and friendly. They sorted everything I went to the store for and helped me find a suitable upgrade for my phone and contract. Very pleased with the service. I was helped by Jack C and Hakim. :)
17 mai 2025
Avis spontané
Réponse de Vodafone UK - Huntingdon
Hey Adela,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Jack c was very helpful thanks I broke…
Jack c was very helpful thanks I broke my phone this morning Jack has sorted everything great 👍
23 mai 2025
Avis spontané
Réponse de Vodafone UK - Huntingdon
Hey Deborah,
Thanks for the lovely review and fantastic support for Jack.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Great guy is Hakim
Great guy is Hakim, he went out of his way to help us today and very knowledgeable. Great personal skills
23 mai 2025
Avis spontané
Réponse de Vodafone UK - Huntingdon
Hey Christine,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Absolutely efficient and friendly…
Absolutely efficient and friendly staff. Hakim and Shamima are fantastic persons and very professional.
17 mai 2025
Avis spontané
Réponse de Vodafone UK - Huntingdon
Hey Maciej,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
We were served by Shamima
We were served by Shamima, as we were looking to change our broadband provider. We were getting terrible service and speed from BT and at an even worse price. The whole experience was really easy and clear and we have arranged to have our new broadband to be installed next Wednesday. We are really happy with the service we have had so far
3 mai 2025
Avis spontané
Réponse de Vodafone UK - Huntingdon
Hey Ed,
Thanks for the lovely review and fantastic support for Shamima.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Excellent customer service
Excellent customer service from Hakim. He took the time to thoroughly explain everything and was incredibly patient and clear with all the information. I truly appreciated his dedication and helpfulness throughout the process.
9 mai 2025
Avis spontané
Réponse de Vodafone UK - Huntingdon
Hey Ada,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Had a good customer service from jack c
6 mai 2025
Avis spontané
Réponse de Vodafone UK - Huntingdon
Hey,
Thanks for the lovely review and fantastic support for Jack.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Very pleasant experience
Very pleasant experience. Jack was very informative and explained everything.
3 mai 2025
Avis spontané
Réponse de Vodafone UK - Huntingdon
Hey Emily,
Thanks for the lovely review and fantastic support for *AGENT NAME*.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
L’expérience Trustpilot
Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.
Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.
En savoir plus sur le parcours des avis sur Trustpilot.
La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.
Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.