Rhianna was fabulous and fantastic, she dealt with me and my friend very well. Excellent service
L'entreprise a répondu
Établissement
Changer d'établissementUnit 67 , The Exchange Shopping Centre, IG1 1AS Ilford, GB
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Lisez les avis des autres
The welcome was very warm & I was seen to straight away. My purpose of visit was clearly understood & I was offered the latest deal along with other options to. Harika was extremely helpful, profess... Voir plus
L'entreprise a répondu
Rhianna is amazing. I bought a new sim only contract and she was so helpful and explained all the offers to me. She gave me a brilliant customer experience. She always serves with a smile and is so he... Voir plus
L'entreprise a répondu
I had an excellent experience at the Vodafone Ilford branch. Manisha gave outstanding service she was polite, helpful, time efficient and explained everything clearly. Abu, the manager, was also v... Voir plus
L'entreprise a répondu
À propos de l'entreprise
- Opérateur de réseau mobile
- aussi dans
- Entreprise de télécommunications
- Fournisseur de connexion internet
- Magasin de téléphonie mobile
- Service internet et téléphone
À propos de Vodafone UK - Ilford
Écrit par l'entreprise
Coordonnées de contact
Unit 67 , The Exchange Shopping Centre, IG1 1AS, Ilford, Royaume-Uni
4,9
Excellent
230 avis
Aucun historique récent de demande d’avis
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Les gens ont aussi consulté
Rhianna was the best person for me she…
Rhianna was the best person for me she made me feel so welcomed and comfortable while choosing a phone
4 août 2024
Avis spontané
Réponse de Vodafone UK - Ilford
Hello Sahil,
It's always our aim to provide a helpful service, so it's great to hear that Rhianna delivered! We really appreciate you taking the time to leave feedback on your recent experience.
If you need help in the future, feel free to reach out to us via Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
It was a pleasure to have Rhiana as a…
It was a pleasure to have Rhiana as a Customer service. Excellent service!
27 juillet 2024
Avis spontané
Réponse de Vodafone UK - Ilford
Hey Zaida,
Thanks for the lovely review and fantastic support for Rhiana.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3z6YVNH or via X at vodafone.uk/3z5C19q
Thanks again,
Vodafone Social Media Team
Rianna was GREAT (kept me as a customer)
Rianna was GREAT (take the time to get that right too, Re-anna, not Re-arna, or Re-annananannanan).
Top customer service, I hope she sees this. Was able to do more for me than the previous 2 people I have spoken to. I was due to cancel my 1GB £65 a month contract entirely, whereas now I am going onto a 4G Mobile 30 day contract. You've kept a customer, thanks to Rianna. Give her a bonus! I've spoken with a few of your customer service ops over the last two years and by far Rianna was the best.
26 juillet 2024
Avis spontané
Réponse de Vodafone UK - Ilford
Hi Mike. Thank you for your glowing review for Rianna. It's always lovely to read such fabulous feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - http://vodafone.uk/3K1e4GB
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
I am very happy with Abu
I am very happy with Abu, he served us with attention.
23 juillet 2024
Avis spontané
Réponse de Vodafone UK - Ilford
Hi Asya,
Thank you so much for taking the time to leave us a 5 star review! We're glad you had such a positive experience with us and the great help Abu provided.
If you do ever need anything in the future, please reach out to us by following the below links:
Facebook - http://vodafone.uk/3lCYUxW or X - http://vodafone.uk/3LXh2xl.
Thanks,
The Vodafone Social Media Team
Réponse de Vodafone UK - Ilford
Hello, Cazian,
Thank you for writing in a review about the service you received. It's always our aim to provide a quality service, so it's great to hear about the positive experience which you had with Sorina.
If you ever need help, feel free to reach out to us via Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram https://ig.me/m/vodafone.
Thanks, Vodafone Social Media Team
Excellent service
Abu, the manager was great. He got a better deal than what I had in mind. I have taken 3 lines from him so far, 2 from Walthamstow and 1 from ilford. Absolutely perfect service.
26 juin 2024
Avis spontané
Réponse de Vodafone UK - Ilford
Hello, Alif,
Thank you for taking the time to provide feedback. It's always our aim to provide a quality service, so it's great to hear about the positive experience which you had from Abu.
If you ever need help, feel free to reach out to us via Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram https://ig.me/m/vodafone.
Thanks, Vodafone Social Media Team
Customer services
The interaction and customer services are brilliant. These two managers Abu Bakar and Sagar are very nice man. They have good customer communication and behavioral attitude. These are are really outstanding in their job.
18 juin 2024
Avis spontané
Réponse de Vodafone UK - Ilford
Hi Asadullah,
Thank you for your review and feedback.
If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
Im very greatful of Hardev
Im very greatful of Hardev, he has been very healpful.
15 juin 2024
Avis spontané
Réponse de Vodafone UK - Ilford
Hi there,
Thank you for your review. It’s great to hear of your positive experience. If you ever need anything, please reach out to the Social Media team through Facebook http://vodafone.uk/3K1e4GB or X @VodafoneUK.
Thanks,
Vodafone Social Media Team
Third class network
Third class network, third class service, third class customer support, even i call today thrice wast my 7hours already before call on last Friday wast 1:30 hour dosent work even there 5g signals dosent work they always putting everyone on wait to transfer the call f*** network charging more with a low network and service
3 juin 2024
Avis spontané
Réponse de Vodafone UK - Ilford
Hi Muhammad!
I'm sorry to hear you're having network issues. You're able to check for maintenance anytime on our Network Status Checker here: www.vodafone.co.uk/nsc. Alternatively, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram: https://ig.me/m/vodafone, a member of the team would be happy to help. We're also able to raise a network case to the Technical Team if needs be.
Thanks, Vodafone Social Media Team
we met one of the managers in vodafone…
we met one of the managers in vodafone store in ilford abubacker ,he literally made my day , was helpfull throughout the process,very welcoming.thankyou for the warm welcoming....
ilyas
3 juin 2024
Avis spontané
Réponse de Vodafone UK - Ilford
Hi Ilyas,
Thanks for reviewing and sharing this great feedback!
If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
Assia
If you go to Vodafone in Ilford (Exchange shopping centre) ask for Serina because is the best team can attended you very well. Thank you Serina and good luck 👍
9 mai 2024
Avis spontané
Réponse de Vodafone UK - Ilford
Hi Assia,
Thanks for taking the time to write such a great review! We're delighted that Serina was able to help you with your query. If you ever need more help, don't hesitate to pop our team a message on:
Facebook - vodafone.uk/3lCYUxW
X (formally Twitter) - vodafone.uk/3LXh2xl
Instagram - https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
I came to vodafone to solve my problems…
I came to vodafone to solve my problems with sim card. I received brilliant service from Sorina and Andrea. Generaly Lovely atmosfere in Vodafone on Ilford. Thank you ladies.
3 mai 2024
Avis spontané
Réponse de Vodafone UK - Ilford
Hi Joan,
Thanks for your review and your lovely words for Sorina and Andrea! It's what we love to see 🙂 If you ever need more help, don't hesitate to pop our team a message on:
Facebook - vodafone.uk/3lCYUxW
X (formally Twitter) - vodafone.uk/3LXh2xl
Instagram - https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
Réponse de Vodafone UK - Ilford
Hi Claudia,
Thanks for your review. It's a shame to see your experience has left you feeling this way, we love the chance to turn this around. Please drop our team a message on:
Facebook - vodafone.uk/3lCYUxW
X (formally Twitter) - vodafone.uk/3LXh2xl
Instagram - https://ig.me/m/vodafone
Just let them know you left a review too. Thanks, Vodafone Social Media Team
I visited the vodafone ilford store and…
I visited the vodafone ilford store and the advisor Rhianna was so nice and welcoming. She helped me with my upgrade and was very friendly. I would definitely recommend everyone to go to her
13 avril 2024
Avis spontané
Réponse de Vodafone UK - Ilford
Hi Yunus,
Thank you for your review. It’s great to hear of your positive experience. If you ever need anything, please reach out to the Social Media team through Facebook http://vodafone.uk/3K1e4GB or X @VodafoneUK.
Thanks,
Vodafone Social Media Team
Abu was absolutely fantastic he helped…
Abu was absolutely fantastic he helped us out with contract very good man he always smiley thank you men
10 mars 2024
Avis spontané
Réponse de Vodafone UK - Ilford
Hi there,
It's great to see your kind words for Abu. We really appreciate your feedback. If you ever need more help, don't hesitate to pop our team a message on:
Facebook - vodafone.uk/3lCYUxW
X (formally Twitter) - vodafone.uk/3LXh2xl
Instagram - https://ig.me/m/vodafone
Thanks again, Vodafone Social Media Team
I have dealt with Ilflford store…
I have dealt with Ilflford store assistant Rihanna and Shea amazing and very helpful and well deserving the award from Vodafone well done Rihanna and keep up the good work.
24 février 2024
Avis spontané
Réponse de Vodafone UK - Ilford
Hi there,
Thank you for your review. It's always lovely to read such nice feedback. If you ever need anything, please reach out to the Social Media team through Facebook http://vodafone.uk/3K1e4GB or X @VodafoneUK.
Thanks,
Vodafone Social Media Team
All staff are good
All staff are good , especially my sales advisor - Rhianna
17 février 2024
Avis spontané
Réponse de Vodafone UK - Ilford
Hi Jess,
Thank you for your review. It’s great to hear of your positive experience with Rhianna. If you ever need anything, please reach out to the Social Media team through Facebook http://vodafone.uk/3K1e4GB or X @VodafoneUK.
Thanks,
Vodafone Social Media Team
I was served by Umaima in ilford today…
I was served by Umaima in ilford today was so kind and amazing!!
Definitely the nicest staff I've ever been served by in the store
If you come ilford definitely ask to be served by her
Thanks Umaima your service was outstanding!
16 février 2024
Avis spontané
Réponse de Vodafone UK - Ilford
Hi Sathish. Thank you for your review for Umaima. It's always lovely to read such nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - http://vodafone.uk/3K1e4GB
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
I was served by Umaima today
I was served by Umaima today
She had the best customer service I've ever experienced in a vodafone store
If you visit the store I would 100% recommend going to her she's absolutely amazing!!!
10 février 2024
Avis spontané
Réponse de Vodafone UK - Ilford
Hi Romy,
Thanks for sharing your feedback! We're so glad that you received a great experience by Umaima.
If you ever need our help, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X at vodafone.uk/3nfdPyY
Thanks, Vodafone Social Media Team
I was served by Umaima in store today
I was served by Umaima in store today
She was so polite and helpful, I would definitely recommend going to her when visiting the ilford store 10/10 service everytime!!!
10 février 2024
Avis spontané
Réponse de Vodafone UK - Ilford
Hey Gopi, It's great that Umaima make visiting the Ilford store such a great experience.
Thanks, The Vodafone Social Media team
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