Vodafone UK - Irvine Avis 

307
•
TrustScore 5 sur 5

5,0

2 Fullerton Square Rivergate Centre Irvine,, KA12 8EJ Irvine, GB

•

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Lisez les avis des autres

Noté 5 sur 5 étoiles

Amazing!! Staff member Chloe J was very helpful in helping me with my enquiry into a new phone, didn't try selling me something I didn't need, would definitely recommend Vodafone Irvine and Chloe J a... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Chloe J was outstanding at explaining everything in simple terms for me to understand. Very appreciated and an asset to your company.

L'entreprise a répondu

Noté 5 sur 5 étoiles

Nathan, Scott and team were welcoming, knowledgeable, earnest and respectful! They worked hard and kept us informed as they prepared my wife’s new iPhone 16 plus. This entire process is complex but it... Voir plus

L'entreprise a répondu


À propos de l'entreprise


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  • 2 Fullerton Square Rivergate Centre Irvine,, KA12 8EJ, Irvine, Royaume-Uni

5,0

Excellent

TrustScore 5 sur 5

307 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Aucun historique récent de demande d’avis

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5,0

Tous les avis

(307)

39 739 avis reçus au cours des 12 derniers mois

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

Amazing experience and made me smile

Amazing experience and made me smile

4 octobre 2024
Avis spontané
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Réponse de Vodafone UK - Irvine

Hello, Fraser,

That’s great to hear! Thanks for the review.

If you need help in the future, feel free to reach out to us via Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Chloe was very helpful in sourcing a…

Chloe was very helpful in sourcing a new phone for me. Excellent customer care skills, friendly and helpful.

4 octobre 2024
Avis spontané
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Réponse de Vodafone UK - Irvine

Hello, Kathryn,

Thanks for letting us know what an amazing job Chloe did at getting everything sorted for you!

If you need help in the future, feel free to reach out to us via Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

I went in to store after the call…

I went in to store after the call centre couldn't fix my issue. Rachel helped quickly and was very friendly. Thank you!

13 août 2024
Avis spontané
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Réponse de Vodafone UK - Irvine

Hi Kiera,

Thanks for taking your time to leave this review for Rachel.

If you need any help in the future, please message us via Facebook PM: vodafone.uk/3K1e4GB - X (formerly Twitter): vodafone.uk/3nfdPyY or Instagram via Vodafone UK

Thanks again,
Vodafone Social Media team

Noté 5 sur 5 étoiles

Vodafone Irvine

Dearest Vodafone
Many thanks to the Irvine Shop and especially Kayleigh. I had originally back out of an online deal and I wasn't able to get my up front payment back. Kayleigh at Irvine Vodafone sorted this out for me and got the ball rolling. I still hit a brick wall with customer service, but after a week they confirmed my refund.
So I returned to the shop and Kayleigh to get an upgrade to a Samsung Fold 6. A true professional and excellent customer service experience. Many thanks.

23 septembre 2024
Avis spontané
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Réponse de Vodafone UK - Irvine

Hi Jon. Thank you for your review for Kayleigh. Minus your experience prior to visiting the store, It's always lovely to read nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:

Facebook - https://vodafone.uk/3ItUUqU
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Nathan was a great help

22 septembre 2024
Avis spontané
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Réponse de Vodafone UK - Irvine

Hi Pete, thank you for the 5 star review and we are glad Nathan has been able to help you.
Thanks,
The Vodafone Social Media Team

Noté 5 sur 5 étoiles

5 stars plus for the helpfulness and…

5 stars plus for the helpfulness and friendliness the staff expressed during a stressful time , really glad should have moved to Vodafone sooner, Thank you Chloe & Andy

22 septembre 2024
Avis spontané
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Réponse de Vodafone UK - Irvine

Hi Gillian. Thank you for the 5 start review and we are glad to hear about the great service the team has provided you.
Thanks,
The Vodafone Social Media Team

Noté 5 sur 5 étoiles

Nathan was extremely helpful

Nathan was extremely helpful. A very pleasant expert today.

22 septembre 2024
Avis spontané
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Réponse de Vodafone UK - Irvine

Hi M Bennett. Thank you for the feedback about Nathan and how helpful he is and you are happy with the service provided.
Thanks,
The Vodafone Social Media Team

Noté 5 sur 5 étoiles

Taylor has been exceptionally helpful…

Taylor has been exceptionally helpful and a true credit to the company.

21 septembre 2024
Avis spontané
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Réponse de Vodafone UK - Irvine

Hey Richard,

This is really great to hear, thanks for the feedback and support!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Andy was very supportive

Came to store to get a new phone. Fantastic service from Andy, nothing was a bother and also very helpful in the set up and claim for the chromebook

1 septembre 2024
Avis spontané
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Réponse de Vodafone UK - Irvine

Thank you for your review. It's always great to hear positive feedback. If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY.

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Taylor unbelievable service as usual

Taylor unbelievable service as usual, give that man a raise!!

23 août 2024
Avis spontané
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Réponse de Vodafone UK - Irvine

Hi there,

It's great to hear about your recent experience, thanks for reviewing.

If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone

Thanks, Vodafone Social Media Team

Noté 5 sur 5 étoiles

Great package deal from Andy

Needed a new phone as my old one was playing up. Went to Irvine branch and spoke to Andy, who asked me about mynphone and my usage habits, and tool the time to ask about my broadband too.

And my managed to get me a package for not much more than I was already paying and set my new device up for me to use right away!

12 août 2024
Avis spontané
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Réponse de Vodafone UK - Irvine

Hi Peter,

It's great to hear this feedback, thank you for taking the time to review.

If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone

Thanks, Vodafone Social Media Team

Noté 5 sur 5 étoiles

Mel was fantastic!

Went to see about renewing my son's SIM only and spoke to Mel who was able to help sort me out with a new deal and a new plan.

Will be back to sort the rest of them out in the future!

12 août 2024
Avis spontané
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Réponse de Vodafone UK - Irvine

Hi Andrew,

It's great to hear about your recent experience and feedback. Thank you for reviewing.

If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone

Thanks, Vodafone Social Media Team

Noté 5 sur 5 étoiles

Kayleigh was very helpful and efficient…

Kayleigh was very helpful and efficient and polite and courteous. I felt she explained everything and couldn’t do enough to help.

6 août 2024
Avis spontané
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Réponse de Vodafone UK - Irvine

Hi Caroline,

This is a great review for Kayleigh. Thanks for taking your time to share. If you need any help in the future, please message us via Facebook PM: vodafone.uk/3K1e4GB - X (formerly Twitter): vodafone.uk/3nfdPyY or Instagram via Vodafone UK

Thanks again,
Vodafone Social Media team

Noté 5 sur 5 étoiles

Andy didn't mess about. Great service and sales!

Came to Irvine store to enquire about roaming on PAYG. Spoke to Andy who shown me the difference between PAYG with roaming and paym with inclusive roaming. Now have a great plan with euro roaming for less than I was topping up!

1 août 2024
Avis spontané
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Réponse de Vodafone UK - Irvine

Hi James,

Thanks for reviewing and sharing this feedback.

If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone

Thanks, Vodafone Social Media Team

Noté 5 sur 5 étoiles

Andy was patient and helpful

Came to irvine to see wht my data had stopped working. Spoke to andy who che ked out my account and number and found that i had ran out of data. Andy sorted me out with a mifi box to get internet back

1 août 2024
Avis spontané
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Réponse de Vodafone UK - Irvine

Hi Betty,

Thanks for your review and great feedback.

If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone

Thanks, Vodafone Social Media Team

Noté 5 sur 5 étoiles

Came in for new phone was helped by…

Came in for new phone was helped by kayleigh got exactly what I wanted explained everything great service

26 juillet 2024
Avis spontané
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Réponse de Vodafone UK - Irvine

Hi Roy. Thank you for your review for Kayleigh. It's always lovely to read nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:

Facebook - http://vodafone.uk/3K1e4GB
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Visited the store and was helped with…

Visited the store and was helped with my upgrade and trade in by kayleigh she was polite and friendly would definitely recommend her to my friends and family

26 juillet 2024
Avis spontané
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Réponse de Vodafone UK - Irvine

Hi Jace. Thank you for your review for Kayleigh. It's always lovely to read such nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:

Facebook - http://vodafone.uk/3K1e4GB
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Excellent service and very helpful

16 juillet 2024
Avis spontané
Logo de Vodafone UK - Irvine

Réponse de Vodafone UK - Irvine

Hi John,

Thanks for sharing this amazing feedback with us!

If you ever need our help, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X at vodafone.uk/3nfdPyY
Thanks, Vodafone Social Media Team

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