Vodafone UK - Irvine Avis 

307
•
TrustScore 5 sur 5

5,0

2 Fullerton Square Rivergate Centre Irvine,, KA12 8EJ Irvine, GB

•

Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus

Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus

Lisez les avis des autres

Noté 5 sur 5 étoiles

Amazing!! Staff member Chloe J was very helpful in helping me with my enquiry into a new phone, didn't try selling me something I didn't need, would definitely recommend Vodafone Irvine and Chloe J a... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Chloe J was outstanding at explaining everything in simple terms for me to understand. Very appreciated and an asset to your company.

L'entreprise a répondu

Noté 5 sur 5 étoiles

Nathan, Scott and team were welcoming, knowledgeable, earnest and respectful! They worked hard and kept us informed as they prepared my wife’s new iPhone 16 plus. This entire process is complex but it... Voir plus

L'entreprise a répondu


À propos de l'entreprise


Coordonnées de contact

  • 2 Fullerton Square Rivergate Centre Irvine,, KA12 8EJ, Irvine, Royaume-Uni

5,0

Excellent

TrustScore 5 sur 5

307 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Aucun historique récent de demande d’avis

Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.

Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.

Comment cette entreprise utilise Trustpilot

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5,0

Tous les avis

(307)

39 632 avis reçus au cours des 12 derniers mois

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

Andrew was fantastic…

Came to store to see about swapping broadband from we. Spoke to Andrew who had issues with the system, but he stayed upbeat throughout . Explained everything easily.

3 juillet 2025
Avis spontané
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Réponse de Vodafone UK - Irvine

Hey Eileen,

Thanks for the lovely review and fantastic support for Andrew.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Nathan was really helpful and great at…

Nathan was really helpful and great at explaining different packages
Brilliant

2 juillet 2025
Avis spontané
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Réponse de Vodafone UK - Irvine

Hey Sylvia,

Thanks for the lovely review and fantastic support for Nathan.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Helpful friendly and knowledgeable…

Helpful friendly and knowledgeable staff great to deal with

1 juillet 2025
Avis spontané
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Réponse de Vodafone UK - Irvine

Hi Harvey,

Your kind words mean so much—thank you for sharing this wonderful review!

If there’s ever anything you need, our Social Media team is just a message away. Feel free to reach out to us on Facebook at vodafone.uk/2Fpnah2 or on X at vodafone.uk/3LXh2xl.. We’re always here to help!

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Taylor was brilliant today

Taylor was brilliant today, got a new phone sorted quickly for me

27 juin 2025
Avis spontané
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Réponse de Vodafone UK - Irvine

Hey there,

Thanks for the lovely review and fantastic support for Taylor.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Scott was brilliant

Scott was brilliant, sorted my broadband for me. Would recommend

24 juin 2025
Avis spontané
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Réponse de Vodafone UK - Irvine

Hi. Thank you for taking the time to leave us this amazing feedback. We're also really happy to see you've had some amazing service from Scott.

If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - https://vodafone.uk/3ItUUqU
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Customer service

Customer service was good and Nathan was very helpful .

6 juin 2025
Avis spontané
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Réponse de Vodafone UK - Irvine

Hi Dorothy, we are pleased to hear about your fantastic recent experience. It's great to hear Nathan was so helpful. Thank you for your 5 star feedback.

Thanks,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Andy

Andy,
The best & most helpful.
10 out of 10

4 juin 2025
Avis spontané
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Réponse de Vodafone UK - Irvine

Hey there,

Thank you for your review. It's always lovely to read such nice feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Came in with a phone issue i got…

Came in with a phone issue i got Kayleigh who was fantastic and her manager Andy was on hand to answer anything Kayleigh didnt know. The pair of them are a credit to vodafone

4 juin 2025
Avis spontané
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Réponse de Vodafone UK - Irvine

Hey Alexander,
 
This is really lovely to hear, thanks for the review!
 
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Thanks Nathan for your help

Thanks Nathan for your help

3 juin 2025
Avis spontané
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Réponse de Vodafone UK - Irvine

Hey Della,

Thanks for the lovely review and fantastic support for Nathan.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Craig and kayleigh were a fantastic…

Craig and kayleigh were very knowledgeable and helpful. They took their time explaining everything to me.

24 mai 2025
Avis spontané
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Réponse de Vodafone UK - Irvine

Hey Joseph,

Thanks for the lovely review and fantastic support for Craig and Kayleigh.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Got exactly what phone I wanted taylor…

Got exactly what phone I wanted taylor at irvine vodaphone shop was great and really helpful

13 mai 2025
Avis spontané
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Réponse de Vodafone UK - Irvine

Hey Allison,

Thanks for the lovely review and fantastic support for Taylor.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via X at http://vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

I would like to so a huge big ty to…

I would like to so a huge big ty to Chloe at Irvine store as went above and beyond five stars Ty so much 👍👍👍👍👍

7 mai 2025
Avis spontané
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Réponse de Vodafone UK - Irvine

Hey there,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Came in to the Irvine store today to…

Came in to the Irvine store today to get a new sim and got Kayleigh who was fantastic such a credit to Vodafone she never disappoints

3 mai 2025
Avis spontané
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Réponse de Vodafone UK - Irvine

Hey Suzanne,
 
This is really lovely to hear, thanks for the review!
 
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Nathan

Nathan, Scott and team were welcoming, knowledgeable, earnest and respectful! They worked hard and kept us informed as they prepared my wife’s new iPhone 16 plus. This entire process is complex but it was carried out skilfully and professionally and everything seems absolutely in order! A job well done!!

17 avril 2025
Avis spontané
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Réponse de Vodafone UK - Irvine

Hey Colin,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Noté 1 sur 5 étoiles

BE VERY AWARE

WOULD GIVE THEM MINUS 5 STARS CLAIM BY TRUSTILOT ONE OF THE BEST IS THAT IN A CIRCUS FOR CLOWNS HAVE HAD BROADBAND OVER 3 MONTH NOW HAS ONLY REACHED NEAR TOP OF SPEED RANGE ABOUT 3 TIME THAT WAS AFTER 3 TIMES WHEN OPENREACH CAME OUT TO SORT SPPEED EVEN OPEN REACH SAID VODAFONE WERE THE WORST TO DEAL WITH EVEN MY ROUITER HAS PACKED UP A FEW TIME TRIED TO GET COMPENSATION THATS THE JOKE

14 avril 2025
Avis spontané
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Réponse de Vodafone UK - Irvine

Hey John, I apologize for the issues you've been experiencing with the home broadband set up. I am truly sorry for the unpleasant experience you've had to endure. Please know that this is not the kind of service we want our customers to have.

I recommend reaching out to the Broadband teams by calling 0333 304 0191 or speaking to them via LiveChat here: vodafone.uk/2LCJiTm.

If there's anything at all you still need help with, please come chat to my team on Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Taylor was great

Taylor was great. transferred all my stuff over brilliant guy

12 avril 2025
Avis spontané
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Réponse de Vodafone UK - Irvine

Hey there,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Excellent and professional staff

1 avril 2025
Avis spontané
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Réponse de Vodafone UK - Irvine

Hey Thomas,
 
This is really lovely to hear, thanks for the review!
 
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Came in for an upgrade and got kayleigh…

Came in for an upgrade and got kayleigh she was very polite and efficient if I could give her 12 stars I would.

14 mars 2025
Avis spontané
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Réponse de Vodafone UK - Irvine

Hi James. Thank you for your review for Kayleigh. It's always lovely to read such nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:

Facebook - https://vodafone.uk/3ItUUqU
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Came in for an upgrade and got…

Came in for an upgrade and got kayleigh. Very friendly and great help

11 mars 2025
Avis spontané
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Réponse de Vodafone UK - Irvine

Hello Charlotte,

Thank you for taking the time to review and share your feedback, we appreciate it!

If you need help in the future, feel free to reach out to us via Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Kirsty’ service

Kirsty made the upgrade on my phone quick and easy. Very friendly, informative and thorough at explaining everything.

2 mars 2025
Avis spontané
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Réponse de Vodafone UK - Irvine

Hi Gillane,

Thank you for your review for Kirsty. If you have any questions, please take a look at https://vodafone.uk/support for our FAQs. If you can't find what you're looking for, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram: https://ig.me/m/vodafone, we'd be happy to help.

Thanks again, 
Vodafone Social Media Team

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