Ismail was more than helpful. I went in with a minor problem with my phone and came out with a lower monthly payment. He couldn’t have been more patient and nothing was too much trouble. Would definit... Voir plus
L'entreprise a répondu
8 High Street, DY10 2DQ Kidderminster, GB
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Ismail was more than helpful. I went in with a minor problem with my phone and came out with a lower monthly payment. He couldn’t have been more patient and nothing was too much trouble. Would definit... Voir plus
L'entreprise a répondu
A really thoughtful personal service when upgrading my mobile and broadband. Adam went above and beyond for me and gave me really helpful advice and practical help in setting up my new device. He also... Voir plus
L'entreprise a répondu
I went into the Kidderminster store today and spoke to Chloe who was very friendly, helped me with the lack of signal by correctly resetting the network. Also discussed other options with the sim avai... Voir plus
L'entreprise a répondu
All good chloe sorted the problem out with phone what a great experience in the shop i have had ... would strongly recommend popping in if you have any problems
L'entreprise a répondu
Écrit par l'entreprise
8 High Street, DY10 2DQ, Kidderminster, Royaume-Uni
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Ismail saved me money and sorted me out a home broadband and a sim brilliant service from him

Réponse de Vodafone UK - Kidderminster
I’m amending this to one star as Zee said that the phone would be dispatched and received today, I can clearly see that the phone hasn’t even yet been dispatched by Vodafone. So I’m cancelling the order as I’ve been lied to.
The item is on back order, which is not what I was told in store. I have screen shot evidence of this.
This review below was left whilst in store l, as he asked me to leave one
_______________________________________
I’m a new customer to Vodafone, the network was recommended to me by a friend. We were greeted instantly by a member of staff.
The member of staff that I dealt with was called Zee, he was very friendly, informative. I’m really happy with the service I received.

Réponse de Vodafone UK - Kidderminster
Excellent service, good customer skills, and very polite and patient.
Thank you Adam

Réponse de Vodafone UK - Kidderminster
Zee got me up and running on my data - amazing service

Réponse de Vodafone UK - Kidderminster
Excellent service from Ismail...highly recommend 🙂👍 ..

Réponse de Vodafone UK - Kidderminster
Ismail was very helpful upgraded my mobile broadband sim

Réponse de Vodafone UK - Kidderminster
My iPad would not switch off or swipe but Marlon got it rebooted and all working again, thank you.

Réponse de Vodafone UK - Kidderminster
Was having issue with my signal, but Marlon explained to me how WIFI calling works and now I can make calls and hear people.

Réponse de Vodafone UK - Kidderminster
Very happy with Zee getting me a better plan for my calls and internet

Réponse de Vodafone UK - Kidderminster
Zee did a great job getting us a phone

Réponse de Vodafone UK - Kidderminster
Very happy with Zee saving me money in store

Réponse de Vodafone UK - Kidderminster
Came into store to ask about wifi calling, I was dealing with Chloe who was able to reduce my bill and was really understanding and took her time to discuss everything for me. Exceptional service, highly recommend this store will be returning for the services provided.

Réponse de Vodafone UK - Kidderminster
Ismail helped with an iasue with my phone all sorted

Réponse de Vodafone UK - Kidderminster
Popped into the Kidderminster store,with an issue,Chloe sat us down sorted out my issue very quickly.very professional,friendly and very knowledgeable on two phones my partner and I are going to get in March.
Thank you Chloe,and will see you then.

Réponse de Vodafone UK - Kidderminster
Came in for my upgrade and left with a deal that is £10 cheaper than what I was paying, Marlon gave me a good deal, thanks.

Réponse de Vodafone UK - Kidderminster
I couldn't stop the talk back on my phone and it was driving me crazy but Marlon fixed it for me, no more talking.

Réponse de Vodafone UK - Kidderminster
Came in to cancel my contract but Marlon gave me a new deal and saved me some money with a new deal.

Réponse de Vodafone UK - Kidderminster
Great experience and very helpful thank you adam

Réponse de Vodafone UK - Kidderminster
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