Matti the customer service agent was extremely helpful, knowledgeable and did he’s best for us. He gave me a good deal on the phone and improved our home broadband speed and reduced the price. 10/10 f... Voir plus
L'entreprise a répondu
Établissement
Changer d'établissementUnit 55 Ground Floor White Rose Shopping Centre , Dewsbury Road, LS11 8LL Leeds, GB
•Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus
Lisez les avis des autres
Came in with my mum to take out a new contract, had a great experience with farhan and waqar. Helped me pick and choose my phone, great experience would defo recommend
L'entreprise a répondu
Dainora was absolutely brilliant and went above and beyond to help me sort out my situation. She took the time to understand exactly what I needed and did everything she could to make sure I was happy... Voir plus
L'entreprise a répondu
Naz and Zahir was great they helped to set up my new contract. I have been a longstanding customer with Three and I am always served by Zahir and he always finds me the best deals and solves my issues... Voir plus
L'entreprise a répondu
À propos de l'entreprise
- Opérateur de réseau mobile
- Entreprise de télécommunications
- Fournisseur de connexion internet
- Magasin de téléphonie mobile
- Service internet et téléphone
À propos de Vodafone UK - Leeds White Rose
Écrit par l'entreprise
Brands Available Here: Vodafone & Three
Visit Our Website - Vodafone
Visit Our Website - Three
Coordonnées de contact
Unit 55 Ground Floor White Rose Shopping Centre , Dewsbury Road, LS11 8LL, Leeds, Royaume-Uni
4,9
Excellent
1 k avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
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Les gens ont aussi consulté
Fun an knowledgeable
Fun an knowledgeable
Smooth professional process
12 septembre 2026
Avis spontané
Réponse de Vodafone UK - Leeds White Rose
"Hey Adam,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team"
Dainora was absolutely brilliant and…
Dainora was absolutely brilliant and went above and beyond to help me sort out my situation. She took the time to understand exactly what I needed and did everything she could to make sure I was happy with both my broadband and SIM card deal. She was extremely helpful, patient and professional throughout the whole process, and made everything much easier for me. Excellent customer service and a real credit to the company. Thank you, Dainora!
11 septembre 2026
Avis spontané
Réponse de Vodafone UK - Leeds White Rose
Hey Ruben,
Thanks for the lovely review and the fantastic support you’ve shown for Dainora.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Zoheb (Vodafone
Zoheb (Vodafone, White Rose Centre, Leeds) has been absolutely fantastic: patient, understanding, re-explained everything until I understood. Customer service is impeccable.
Prices are really good. I was looked after immediately upon arrival in the shop. Very truthful in connection and coverage.
Highly recommended.
5 septembre 2026
Avis spontané
Réponse de Vodafone UK - Leeds White Rose
Hey Fabienne,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Great service
Great service. I had accidentally deactivated my SIM card which is quite aware occurrence viral account.... The team at the shop soon got me sorted with any SIM card and even reviewed my account and found a better price for both my data and my broadband. Highly recommend it
29 août 2026
Avis spontané
Réponse de Vodafone UK - Leeds White Rose
Hey Adrian,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Wonderful!!!
Wonderful!!!! 10/10 very professional wonderfull customer service
28 août 2026
Avis spontané
Réponse de Vodafone UK - Leeds White Rose
Hey Daniel,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Brilliant lady Roesina very helpful and…
Brilliant lady Roesina very helpful and happy with the out come was very polite and understanding everything I was saying I would recommend Vodafone if there are more of roesina customer service
28 août 2026
Avis spontané
Réponse de Vodafone UK - Leeds White Rose
Hey Kimmi,
Thanks for the lovely review and fantastic support for Roesina.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Thank you Callum
Went in with my new phone that was faulty. They luckily had the phone in-stock for the exchange. Callum helped me with it and he was a star. It's been such a nightmare with phone calls to the call centre this past week trying to get a replacement. And he did the exchange straight away with no issues and even helped me set up the new phone and made sure my SIM was working in the new phone and that the new phone was working correctly before I left. He was chatty and so friendly too, which helped after such a frustrating time. 5 stars. Thank you so much again Callum! :)
28 août 2026
Avis spontané
Réponse de Vodafone UK - Leeds White Rose
Hey Rebecca,
Thanks for the lovely review and the fantastic support you’ve shown for Callum.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Great service
Great service. Farhan helped me set up my eSIM. Give him a promotion.
27 août 2026
Avis spontané
Réponse de Vodafone UK - Leeds White Rose
Hey Alex,
Thanks for the lovely review and fantastic support for Farhan. If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Réponse de Vodafone UK - Leeds White Rose
Hey Faye,
Thanks for the lovely review and fantastic support for Waqar.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
I’m very happy with the service today…
I’m very happy with the service today from faz very helpful and friendly
26 août 2026
Avis spontané
Réponse de Vodafone UK - Leeds White Rose
Hey Alfie,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Dainora was super
Dainora was super. I have stayed with three because of her service. Now transferring to Vodafone purely because of her. Thanks so much for many years of helping me. Dainora is asset to your company.
24 août 2026
Avis spontané
Réponse de Vodafone UK - Leeds White Rose
Hey Aleksandr,
Thank you for the wonderful review. It's a pleasure to receive such kind comments about Dainora.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Zahir was polite and very informed
Zahir was polite and very informed , he helped us efficiently and we were happy. Thanks
21 août 2026
Avis spontané
Réponse de Vodafone UK - Leeds White Rose
Hey Beverley,
Thanks for the lovely review and fantastic support for Zahir.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Very efficient and very helpful
Very efficient and very helpful. Dainora faced systems problems however never lost a smile and gotten it fixed later on. Thank you
19 août 2026
Avis spontané
Réponse de Vodafone UK - Leeds White Rose
Hey Alan,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
I came to store and Wager and Cam were…
I came to store and Wager and Cam were very helpful and went out of their way to help me. Both very knowledgeable, had a great experience.
18 août 2026
Avis spontané
Réponse de Vodafone UK - Leeds White Rose
Hey Sophie,
Thanks for the lovely review and fantastic support for Wager and Cam. If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Réponse de Vodafone UK - Leeds White Rose
Hey Reece,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
The service received in store was…
The service received in store was brilliant from Farhan, waqar and D.
They deserve a pay rise.
15 août 2026
Avis spontané
Réponse de Vodafone UK - Leeds White Rose
Hey pam,
Thanks for the lovely review and fantastic support for Farhan and Waqar.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
I visited the store on 11/08/2026…
I visited the store on 11/08/2026 around 10.15 to resolve an issue with the sound on my iPad, which I purchased from Vodafone a few months ago. Despite arriving before three other customers, we were kept waiting for over 30 minutes while staff served those who came after us.
We were prioritised behind people who arrived later, even though we were there first with a product fault issue. No apology or explanation was given for the wait. I decided to walk out of the store and told them how unhappy I was.
We came to get a known fault resolved and instead received poor customer service and unfair queue handling. Very disappointed — I expect much better from a major provider.
I do not recommend coming to this store as the service is disappointing.
11 août 2026
Avis spontané
Réponse de Vodafone UK - Leeds White Rose
Hello Sam,
I'm really sorry to hear about the issues with your connection and that our customer service didn't meet your expectations. We strive to be helpful, and this isn't the experience we want for you.
Please reach out to us with more details so we can understand what happened and make things right. You can speak with our LiveChat Advisors - vodafone.uk/2LCJiTm or give us a call on 191 from your Vodafone mobile or 0333 304 0191 from your landline or any other network provider. You can also chat to my team on Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks,
Vodafone Social Media Team
Amina was extremely helpful and…
Amina was extremely helpful and professional. She is an absolute credit to Vodafone 3. She made getting a new phone an enjoyable experience
13 août 2026
Avis spontané
Réponse de Vodafone UK - Leeds White Rose
Hey Mark,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
FARHAN WAS A VERY FRIENDLY GUY
FARHAN WAS A VERY FRIENDLY GUY. PRODUCT AND SYSTEM KNOWLEDGE WAS FANTASTIC. WHAT I DID LIKE WAS EASY GOING AND REALLY HELPFUL WITH THE MIGRATION TO VODAPHONE. A PLEASURE.. BRILLIANT
13 août 2026
Avis spontané
Réponse de Vodafone UK - Leeds White Rose
"Hey There,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team"
Amina was soo nice I wish to get help…
Amina was soo nice I wish to get help from over and over again
13 août 2026
Avis spontané
Réponse de Vodafone UK - Leeds White Rose
Hey
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
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