What an experience! Highly recommended. Avneesh has been sublime, not a Man City fan was the cherry on the cake! No 115 charges included, best deals, beat explanation, cannot fault.
L'entreprise a répondu
5 Upper Mall,High Street, LE1 4FQ Highcross, GB
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What an experience! Highly recommended. Avneesh has been sublime, not a Man City fan was the cherry on the cake! No 115 charges included, best deals, beat explanation, cannot fault.
L'entreprise a répondu
Had an exceptional experience setting up a new connection at the Vodafone store today. I was assisted by Aneesh, who was incredibly polite, patient, and knowledgeable. He walked me through the availa... Voir plus
L'entreprise a répondu
I visited Vodafone this morning because I wanted to get a new iPhone 18 Pro Max. I was lucky enough to be assisted by Mr. Kiran, who was extremely kind, professional and helpful. I had met Mr.... Voir plus
L'entreprise a répondu
The customer service was exceptional good, Andrae was very helpful and knowledgable about my issue that l was experiencing with my phone. I like the fact that he wasnt pushy and he was not over sel... Voir plus
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Écrit par l'entreprise
5 Upper Mall,High Street, LE1 4FQ, Highcross, Royaume-Uni
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Avneesh service is top notch! Very good and efficient fix to my battery!

Réponse de Vodafone UK - Leicester High Cross

Réponse de Vodafone UK - Leicester High Cross
Mr Andrea Hossain done a really good job. Very happy with service. 100 stars please.

Réponse de Vodafone UK - Leicester High Cross
I didn't even want to give Vodafone one star, i started Vodafone at least 5 months ago and i keep loosing Connection plus i can't even make a phone call to my doctor, this keeps happening, i've been back to the Vodafone shop and they make excuses up, if your data is cut of you can still make phone calls, Voda fone is so bad to there Customers, when i went to Vodafone first a young man served me, but he shouldn't have been been doing it on his own because when i went back to the Vodafone shop they told me he was a trainee and laughed about sacking him and his selling coffee now, so what the hell am i paying EE aswell as Vodafone, when i said i've got to phone EE to cancel them he said no you don't have to because it will automactically go on to Vodafone service, well he was not right because EE was still taking money from the bank, so i'm cut off from Vodafone and don't know why and i'm 76 years old and constantly in touch with the hospital with my breathing, but now the hospital is phoning my family cos they can't get through to me but my daughters are away in greece can you imagine what my family is going through, so people just think before you join Vodafone, because right now i'm using my Sky wi fi to put this comment on here.

Réponse de Vodafone UK - Leicester High Cross
The customer service was excellent. Siva was patient and approachable and explained everything every step of the way. It gave me confidence that switching to Vodafone was the correct choice.

Réponse de Vodafone UK - Leicester High Cross
Great service and patient Atif.
He needs a pay rise

Réponse de Vodafone UK - Leicester High Cross

Réponse de Vodafone UK - Leicester High Cross
Andreas was very helpful helping us find the best option price wise aswell as the fastest broadband option making the process very easy

Réponse de Vodafone UK - Leicester High Cross
I wanted to share some feedback regarding my Vodafone SIM and phone contract to shiva and Avneesh.
Overall, I appreciate your support during the process. However, I felt that some of the contract details, particularly around the terms, costs, and commitments, could have been explained more clearly before I agreed to the contract. Having a clearer breakdown of the monthly charges, contract length, and any applicable fees would have helped me make a more informed decision.
I hope this feedback is helpful and can be used to improve the customer experience for future customers. Thank you for your assistance, and I appreciate your time and support.

Réponse de Vodafone UK - Leicester High Cross
I had a great experience with Andrea Hussni at the Vodafone store. Andrea was professional, friendly, and extremely helpful throughout my visit. They took the time to answer all of my questions clearly, provided excellent advice, and made the whole process smooth and stress-free.
Their patience, knowledge, and outstanding customer service really stood out. It’s clear that Andrea genuinely cares about helping customers and ensuring they have a positive experience. Thank you for the excellent support—I really appreciate it and would highly recommend Andrea to anyone visiting the store.

Réponse de Vodafone UK - Leicester High Cross
Andrea was amazing very helpful he was good with his communication he was very professional and very very helpful I’m glad you have such a staff 10/10!

Réponse de Vodafone UK - Leicester High Cross
We had a great experience and the staff members were brilliant and help with everything we needed.
Andrea was absolutely brilliant thank you so much.

Réponse de Vodafone UK - Leicester High Cross
Aahiq was very helpful today would strongly recommend him

Réponse de Vodafone UK - Leicester High Cross
Was very helpful, explained everything clearly. Made conversation along the way

Réponse de Vodafone UK - Leicester High Cross

Réponse de Vodafone UK - Leicester High Cross
Very happy with customer service, was served by Andrea he was polite, patient and explained everything to me.
He also welcomed us with a smile which was good to see.

Réponse de Vodafone UK - Leicester High Cross
Andrea was so efficient, sorted us out straight away and super helpful!

Réponse de Vodafone UK - Leicester High Cross
Best service and very friendly happy face
By Andrea

Réponse de Vodafone UK - Leicester High Cross
Was served by andrea who was lovely and very helpful

Réponse de Vodafone UK - Leicester High Cross
Kieran is very helpful and sorted my problem to easily.
Thank you

Réponse de Vodafone UK - Leicester High Cross
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