Huge shout out to Taylor & Nate @ Vodafone in Lewes. Very helpful, friendly & patient with us as we upgraded our phones & renewed our contracts. We could not have done this without their help & exper... Voir plus
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3 High Street, BN7 2AD Lewes, GB
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Huge shout out to Taylor & Nate @ Vodafone in Lewes. Very helpful, friendly & patient with us as we upgraded our phones & renewed our contracts. We could not have done this without their help & exper... Voir plus
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Having had many sessions with Taylor in the Lewes branch, I cannot praise his efficiency, professionalism, patience and good humour highly enough. His knowledge, delivered in highly understandable lan... Voir plus
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Having switched my broadband to Vodafone i was having experiencing technical problems and went into the Vodafone shop in Lewes East Sussex. I found the staff friendly and welcoming. George (shop mana... Voir plus
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Taylor is a very friendly and helpful individual , nothing is too much trouble and he goes out of his way to find and explain all of the options available, Taylor should run training sessions on how t... Voir plus
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3 High Street, BN7 2AD, Lewes, Royaume-Uni
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Been wanting to upgrade my phone for so long so I popped by to Lewes Vodafone today. I met the lovely George he answered all the questions I asked and help me choose the best phone and air time plan. Very happy with the new iPhone 16 plus in pink <3! Amazing customer service, communication skill on point , fast service. Thank you Vodafone team! Will continue to be a loyal Vodafone Customer.

Réponse de Vodafone UK - Lewes
I have been with Vodafone UK since having a mobile was made readily available to the general public many years ago and never changed my phone provider.
Also I have never had a problem with Vodafone services until unfortunately last month so consequently never had to make a complaint. But I cannot praise highly enough Vodafone’s frontline shop team in Lewes for helping me every step of the way to try and rectify my problem. The problem was not directly their fault but the manager George, and his staff Rikki and Jack were utterly amazing. Their professionalism kindness and empathy went a long way to solving a very annoying situation with my new phone. I only wish more frontline staff had their brilliant customer service skills professionalism and kindness. Head Office you have a great team of brilliant staff in Lewes they are a huge asset to your company. They deserve a HUGE THANK YOU. I would highly recommend them to family and friends any day and will continue to be a loyal customer because of them.

Réponse de Vodafone UK - Lewes
It was amazing I couldn't be more happy with the Service

Réponse de Vodafone UK - Lewes
I had a brilliant experience at the Vodafone store in Lewes today. I am not technically sound in the slightest and George the Store Manager very kindly transferred all of my old phone information onto my brand new Samsung Galaxy S25 Ultra. I was able to go and do my food shop while I waited for the process to be completed. George gave me fantastic customer service and even put my screen protector on and swapped things around that had been sent incorrectly. I would highly recommend Vodafone in Lewes and especially George for going above and beyond by helping me in such a thorough way. It was a ridiculously hot day and the air con in store made the experience even more enjoyable. Thank you George and Vodafone! :)

Réponse de Vodafone UK - Lewes
Everyone was super helpful and quick. Friendly staff that solved my issue very easily!

Réponse de Vodafone UK - Lewes
Good customer service. Good knowledge from Jack. Good outcome

Réponse de Vodafone UK - Lewes
George at your Lewes branch was very kind, helpful and patient. Definitely recommend this branch.

Réponse de Vodafone UK - Lewes
George lead me through the process of changing multiple phones and plans to help me get the best offers. Very pleased with the final result.

Réponse de Vodafone UK - Lewes
Great to be able to talk to someone in person and receive expert advice and attention

Réponse de Vodafone UK - Lewes
Jack was a star and helped us sort out a stolen SIM card. 5 stars; highly recommended!

Réponse de Vodafone UK - Lewes
George was brilliant, very helpful in explaining all the upgrade options.
Great to deal with someone who had all the knowledge.

Réponse de Vodafone UK - Lewes
George in Lewes was brilliant. Friendly, helpful and very patient! Feel happy and confident with my new deal. Thank you for your help George.

Réponse de Vodafone UK - Lewes
Fab staff, Jack was great, very helpful, wonderful manager, very knowledgeable

Réponse de Vodafone UK - Lewes
Bella was absolutely fantastic after having a wasted trip to Haywards heath EE store Yesterday this was. Breeze. Such lovely customer service thank you

Réponse de Vodafone UK - Lewes
George was patient and amazing at setting up new phone - many thanks!

Réponse de Vodafone UK - Lewes
My mother needed a new phone but has dementia and so this is a very difficult process for her as it involves multiple passwords and passcodes. Ricki went above and beyond in helping her through the process. Absolutely amazing customer care.

Réponse de Vodafone UK - Lewes
Ricki was a gem and she should run the world

Réponse de Vodafone UK - Lewes
We had such a great experience this morning. After a disaster with numbers being accidentally deactivated, Ricki seriously saved the day. We’ve never had a “phone shop” experience so seamless and positive. Thank you thank you thank you.
Store code: 60430

Réponse de Vodafone UK - Lewes
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