Vodafone UK - Lewes Avis 

138
•
TrustScore 5 sur 5

4,9

3 High Street, BN7 2AD Lewes, GB

•

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Lisez les avis des autres

Noté 5 sur 5 étoiles

Huge shout out to Taylor & Nate @ Vodafone in Lewes. Very helpful, friendly & patient with us as we upgraded our phones & renewed our contracts. We could not have done this without their help & exper... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Having had many sessions with Taylor in the Lewes branch, I cannot praise his efficiency, professionalism, patience and good humour highly enough. His knowledge, delivered in highly understandable lan... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Having switched my broadband to Vodafone i was having experiencing technical problems and went into the Vodafone shop in Lewes East Sussex. I found the staff friendly and welcoming. George (shop mana... Voir plus

L'entreprise a répondu

Noté 4 sur 5 étoiles

Taylor is a very friendly and helpful individual , nothing is too much trouble and he goes out of his way to find and explain all of the options available, Taylor should run training sessions on how t... Voir plus

L'entreprise a répondu


À propos de l'entreprise


Coordonnées de contact

  • 3 High Street, BN7 2AD, Lewes, Royaume-Uni

4,9

Excellent

TrustScore 5 sur 5

138 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

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4,9

Tous les avis

(138)

42 962 avis reçus au cours des 12 derniers mois

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

Helpful friendly service

5 août 2025
Avis spontané
Logo de Vodafone UK - Lewes

Réponse de Vodafone UK - Lewes

Hey Susan,
 
This is really lovely to hear, thanks for the review!
 
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Amazing Customer Service, Great Communication and Super fast Service

Been wanting to upgrade my phone for so long so I popped by to Lewes Vodafone today. I met the lovely George he answered all the questions I asked and help me choose the best phone and air time plan. Very happy with the new iPhone 16 plus in pink <3! Amazing customer service, communication skill on point , fast service. Thank you Vodafone team! Will continue to be a loyal Vodafone Customer.

26 juillet 2025
Avis spontané
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Réponse de Vodafone UK - Lewes

Hey there,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Brilliant Excellent Customer Service

I have been with Vodafone UK since having a mobile was made readily available to the general public many years ago and never changed my phone provider.
Also I have never had a problem with Vodafone services until unfortunately last month so consequently never had to make a complaint. But I cannot praise highly enough Vodafone’s frontline shop team in Lewes for helping me every step of the way to try and rectify my problem. The problem was not directly their fault but the manager George, and his staff Rikki and Jack were utterly amazing. Their professionalism kindness and empathy went a long way to solving a very annoying situation with my new phone. I only wish more frontline staff had their brilliant customer service skills professionalism and kindness. Head Office you have a great team of brilliant staff in Lewes they are a huge asset to your company. They deserve a HUGE THANK YOU. I would highly recommend them to family and friends any day and will continue to be a loyal customer because of them.

27 juin 2025
Avis spontané
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Réponse de Vodafone UK - Lewes

Hey Susan,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

It was amazing I couldn't be more happy…

It was amazing I couldn't be more happy with the Service

5 juillet 2025
Avis spontané
Logo de Vodafone UK - Lewes

Réponse de Vodafone UK - Lewes

Hey Dave,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

I had a brilliant experience at the…

I had a brilliant experience at the Vodafone store in Lewes today. I am not technically sound in the slightest and George the Store Manager very kindly transferred all of my old phone information onto my brand new Samsung Galaxy S25 Ultra. I was able to go and do my food shop while I waited for the process to be completed. George gave me fantastic customer service and even put my screen protector on and swapped things around that had been sent incorrectly. I would highly recommend Vodafone in Lewes and especially George for going above and beyond by helping me in such a thorough way. It was a ridiculously hot day and the air con in store made the experience even more enjoyable. Thank you George and Vodafone! :)

21 juin 2025
Avis spontané
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Réponse de Vodafone UK - Lewes

Hi Beth. We're happy to hear that you had such a brilliant experience in our store. We appreciate you highlighting the support you received. Thanks for your review. If you ever need anything, please don't hesitate to reach out to the Social Media team:

Facebook - https://vodafone.uk/3ItUUqU
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Everyone was super helpful and quick

Everyone was super helpful and quick. Friendly staff that solved my issue very easily!

13 juin 2025
Avis spontané
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Réponse de Vodafone UK - Lewes

Hi Lily. Thank you for your review for the team. It's always lovely to read nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:

Facebook - https://vodafone.uk/3ItUUqU
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Good customer service

Good customer service. Good knowledge from Jack. Good outcome

9 juin 2025
Avis spontané
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Réponse de Vodafone UK - Lewes

Hey Christopher,

Thanks for the lovely review and fantastic support for Jack.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Helpful and efficient on several occasions in May

George at your Lewes branch was very kind, helpful and patient. Definitely recommend this branch.

27 mai 2025
Avis spontané
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Réponse de Vodafone UK - Lewes

Hey Mary,
 
This is fantastic to hear! We really appreciate the feedback.
 
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

George lead me through the process of…

George lead me through the process of changing multiple phones and plans to help me get the best offers. Very pleased with the final result.

14 mai 2025
Avis spontané
Logo de Vodafone UK - Lewes

Réponse de Vodafone UK - Lewes

Hey there,
 
This is really lovely to hear, thanks for the review!
 
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Great to be able to talk to someone in…

Great to be able to talk to someone in person and receive expert advice and attention

3 mai 2025
Avis spontané
Logo de Vodafone UK - Lewes

Réponse de Vodafone UK - Lewes

Hey,
 
This is really lovely to hear, thanks for the review!
 
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Excellent service

12 avril 2025
Avis spontané
Logo de Vodafone UK - Lewes

Réponse de Vodafone UK - Lewes

Hey Stringer,
 
This is really lovely to hear, thanks for the review!
 
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Jack was a star and helped us sort out…

Jack was a star and helped us sort out a stolen SIM card. 5 stars; highly recommended!

12 avril 2025
Avis spontané
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Réponse de Vodafone UK - Lewes

Hi Amy.

We're happy to hear that we could assist you with your stolen SIM card!

Thanks,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

George was brilliant

George was brilliant, very helpful in explaining all the upgrade options.
Great to deal with someone who had all the knowledge.

5 avril 2025
Avis spontané
Logo de Vodafone UK - Lewes

Réponse de Vodafone UK - Lewes

Hi Sarah,

We really appreciate your wonderful review and the amazing support for George.

If you ever need assistance, feel free to contact our Social Media team on Facebook at vodafone.uk/2Fpnah2 or on X at vodafone.uk/3LXh2xl.

Thank you,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

George in Lewes

George in Lewes was brilliant. Friendly, helpful and very patient! Feel happy and confident with my new deal. Thank you for your help George.

4 avril 2025
Avis spontané
Logo de Vodafone UK - Lewes

Réponse de Vodafone UK - Lewes

Hey Ruth,

Thank you for your review. It's always lovely to read such nice feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Fab staff

Fab staff, Jack was great, very helpful, wonderful manager, very knowledgeable

31 mars 2025
Avis spontané
Logo de Vodafone UK - Lewes

Réponse de Vodafone UK - Lewes

Hi Isabella,

We appreciate your wonderful review and are thrilled to receive your positive feedback. Should you need any help, feel free to contact our Social Media team via these channels:

Facebook - http://vodafone.uk/3K1e4GB
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone

Best wishes,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Bella was absolutely fantastic after…

Bella was absolutely fantastic after having a wasted trip to Haywards heath EE store Yesterday this was. Breeze. Such lovely customer service thank you

5 mars 2025
Avis spontané
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Réponse de Vodafone UK - Lewes

Hi there,

Thanks for taking the time to leave a review, it’s really appreciated. If you ever need anything, please reach out to us on Facebook vodafone.uk/3K1e4GB - X (formerly Twitter) vodafone.uk/3nfdPyY or via Instagram using VodafoneUK and we will be happy to help.

Thanks,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

George was patient and amazing at…

George was patient and amazing at setting up new phone - many thanks!

20 février 2025
Avis spontané
Logo de Vodafone UK - Lewes

Réponse de Vodafone UK - Lewes

Hey Nicholas,

Thanks for letting us know what an amazing job George did at getting everything sorted for you!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Helping my elderly mother

My mother needed a new phone but has dementia and so this is a very difficult process for her as it involves multiple passwords and passcodes. Ricki went above and beyond in helping her through the process. Absolutely amazing customer care.

1 février 2025
Avis spontané
Logo de Vodafone UK - Lewes

Réponse de Vodafone UK - Lewes

Thank you for your review. It's always great to hear positive feedback. If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY.

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Ricki was a gem and she should run the…

Ricki was a gem and she should run the world

23 janvier 2025
Avis spontané
Logo de Vodafone UK - Lewes

Réponse de Vodafone UK - Lewes

Hi there,

We really appreciate your five star review! If you ever need help again, don't hesitate to pop our team a message on:

Facebook - vodafone.uk/3lCYUxW
X (formally Twitter) - vodafone.uk/3LXh2xl
Instagram - https://ig.me/m/vodafone

Thanks, Vodafone Social Media Team

Noté 5 sur 5 étoiles

Faultless service

We had such a great experience this morning. After a disaster with numbers being accidentally deactivated, Ricki seriously saved the day. We’ve never had a “phone shop” experience so seamless and positive. Thank you thank you thank you.

Store code: 60430

11 janvier 2025
Avis spontané
Logo de Vodafone UK - Lewes

Réponse de Vodafone UK - Lewes

Thank you for your review. It's always great to hear positive feedback. If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY.

Thanks again,
Vodafone Social Media Team

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