Callled in to Vodafone Llanelli for advice on using my phone abroad and Joey the store manager went above and beyond to help. I will definitely be going back when my contract runs out.
L'entreprise a répondu
Établissement
Changer d'établissementUnit 4 , St Eli Shopping Centre, SA15 1SH Llanelli, GB
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Lisez les avis des autres
Joey, Evan and zac were very kind and helpful when I went into store. Definitely recommend visiting the store.
L'entreprise a répondu
Evan was very friendl, courteous and patient. He went the extra mile - I went in to put a sim card in my phone and left with a better mobile and broadband deal than my current Vodafone ones. Very help... Voir plus
L'entreprise a répondu
Excellent customer service provided by Zac today who managed to resolve my technical issue with help from Chris. Overall a very successful outcome,even managed to get me a good deal, so saved money to... Voir plus
L'entreprise a répondu
À propos de l'entreprise
- Opérateur de réseau mobile
- aussi dans
- Entreprise de télécommunications
- Fournisseur de connexion internet
- Magasin de téléphonie mobile
- Service internet et téléphone
À propos de Vodafone UK - Llanelli
Écrit par l'entreprise
Brands Available Here: Vodafone & Three
Visit Our Website - Vodafone
Visit Our Website - Three
Coordonnées de contact
Unit 4 , St Eli Shopping Centre, SA15 1SH, Llanelli, Royaume-Uni
4,9
Excellent
162 avis
Aucun historique récent de demande d’avis
Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.
Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.
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Les gens ont aussi consulté
Seemless
Absolutely seamless transaction.
Very helpful,knowledgeable and accommodating sales advisor [Ethan]
..inspired confidence in my new Samsung device as I'm completely bereft of tech 'know how'
Many thanks!
5 octobre 2024
Avis spontané
Réponse de Vodafone UK - Llanelli
Thank you for your support and review. It's always lovely to read such nice feedback.
Thanks again,
Vodafone Social Media Team
Great service
Lovely friendly staff
Great service
Would highly recommend
16 septembre 2024
Avis spontané
Réponse de Vodafone UK - Llanelli
Hello, Jessica,
That’s lovely to hear! Thanks for the review.
If you need help in the future, feel free to reach out to us via Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Was made to feel very welcome and the…
Was made to feel very welcome and the staff helped me save money off my monthly bills.
16 septembre 2024
Avis spontané
Réponse de Vodafone UK - Llanelli
Hello, Natalie,
Thanks for writing a review and recommendation. It's wonderful that you received a great experience, it's certainly what we like to hear!
If you need help in the future, feel free to reach out to us via Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Easy simple helpful just as it should be
Easy simple helpful just as it should be
12 septembre 2024
Avis spontané
Réponse de Vodafone UK - Llanelli
Thanks for your 5 star review, Ray! If you ever need help, just pop our team message on X - vodafone.uk/3LXh2xl Facebook - vodafone.uk/3lCYUxW or Instagram - https://ig.me/m/vodafone We'd be happy to assist 🙂 Thanks, Vodafone Social Media Team
Réponse de Vodafone UK - Llanelli
Thanks for your 5 star review, Ann! If you ever need help, just pop our team message on X - vodafone.uk/3LXh2xl Facebook - vodafone.uk/3lCYUxW or Instagram - https://ig.me/m/vodafone We'd be happy to assist 🙂 Thanks, Vodafone Social Media Team
Humanity over Human Rights My Son's young family was visiting the…
My Son's young family was visiting the Llanelli store, when my three year old Grandson desperately needed the toilet, and was refused by a female member of staff. I complained to the CEO via email and had the company line rolled out to me. I understand that these are franchise businesses, however, when I was in business I would allow young children, accompanied by a parent, to go through my home to use the toilet. Luckily my Grandson managed to hold until they got to a more understanding business. What would have happened if he had lost control and another customer slipped, I wouldn't like to think what the repercussions would be.
10 septembre 2024
Avis spontané
Dom has the patience of a saint
Dom has the patience of a saint. Polite, honest and very friendly. If you have any problems he is the man to go to. If you need non like for like he is the most reliable one to see.
31 août 2024
Avis spontané
Réponse de Vodafone UK - Llanelli
Thank you for your support and feedback.
Thanks again,
Vodafone Social Media Team
Brilliant and friendly staff
Brilliant and friendly staff. Informative and full of information
21 août 2024
Avis spontané
Réponse de Vodafone UK - Llanelli
Hello Scott,
That’s great to hear! Thanks for the review.
If you need help in the future, feel free to reach out to us via Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Had a problem with my bill ,Ann-Marie…
Had a problem with my bill ,Ann-Marie (store manager) In the Llanelli store sorted it out straight away.
Absolutely first class
20 août 2024
Avis spontané
Réponse de Vodafone UK - Llanelli
Hi Steve,
Thank you for your review. If you have any questions, please take a look at https://vodafone.uk/support for our FAQs. If you can't find what you're looking for, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram: https://ig.me/m/vodafone, we'd be happy to help.
Thanks again, Vodafone Social Media Team
One of the best friendly staff I've seen
One of the best, friendly sales staff we have seen in store. Ethan made our experience straight forward and was a pleasure to talk to. He took the time to get to know his customers and we were happy to have purchased an apple watch at the end. Would definitely recommend Ethan to anyone who needs to go instore
10 août 2024
Avis spontané
Réponse de Vodafone UK - Llanelli
It’s great to hear you’ve had a positive experience. If you need anything you can reach us on Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY.
Thanks again,
Vodafone Social Media Team
I had a significant problem with setting up entertainment pack
I had a significant problem with setting up entertainment pack on my phone. This weekend I wasted 3 hours on the phone to Vodafone. No one could help . I visited Vodafone Llanelli. Was ready to give up and just have sim only. The store manager A.M. spent under 20 minutes on the internal chat line, and now I believe I am set up correctly. The professionalism in store was outstanding, thank you….
5 août 2024
Avis spontané
Réponse de Vodafone UK - Llanelli
Hi Rick,
It's great to hear about the positive experience which you had in store. We appreciate you taking the time to write in a review.
If you need help in the future, feel free to reach out to us via Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Amazing customer experience with the…
Amazing customer experience with the most amazing staff.
3 août 2024
Avis spontané
Réponse de Vodafone UK - Llanelli
Hi Kirsty,
This is fantastic to hear! Thanks for the review.
If you need help in the future, feel free to reach out to us via Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Great vist to vodafone llanelli
Great vist to vodafone llanelli. Dom was very helpful getting me a new phone and trade in top notch stuff , credit to the company give the man a raise!
31 juillet 2024
Avis spontané
Réponse de Vodafone UK - Llanelli
Hi Declan,
It's great to hear about your recent experience and feedback. Thanks for reviewing.
If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
Eathan and I believe it was Anne Marie
Eathan and I believe it was Anne Marie? I’m so sorry if I’m wrong. I collected an iPad and Eathan was brilliant help, did his job perfectly and Anne Marie was there to help and suggested switching to Vodafone with my current phone as I’m having trouble with my current provider. Lovely customer service!
30 juillet 2024
Avis spontané
Réponse de Vodafone UK - Llanelli
Hey ,
Thanks for the lovely review and fantastic support for .
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3z6YVNH or via X at vodafone.uk/3z5C19q
Thanks again,
Vodafone Social Media Team
Ann Marie & Eathan amazing customer…
Ann Marie & Eathan amazing customer service! I wasn’t happy at all with Vodafone at all, in store staff at Llanelli were brilliant
2 juillet 2024
Avis spontané
Réponse de Vodafone UK - Llanelli
Hi Kieran!
It's really great to hear Ann Marie and Eathan turned your experience around. If you ever need anything in the future, please feel free to reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram: https://ig.me/m/vodafone.
Thanks, Vodafone Social Media Team
Very understandable on settling…
Very understandable on settling balances very friendly service by all staff that I interact with quick and efficient
21 juin 2024
Avis spontané
Réponse de Vodafone UK - Llanelli
Hi Mike,
Thank you for your review. It’s great to hear of your positive experience. If you ever need anything, please reach out to the Social Media team through Facebook http://vodafone.uk/3K1e4GB or X @VodafoneUK.
Thanks,
Vodafone Social Media Team
Réponse de Vodafone UK - Llanelli
Hi IANCU,
Thanks for taking your time to share this experience. If you ever need any help, please reach out to us by dropping a message either on Facebook using: vodafone.uk/3K1e4GB - X (formerly Twitter): vodafone.uk/3nfdPyY or Instagram via Vodafone UK
All the best,
Vodafone Social Media team
Réponse de Vodafone UK - Llanelli
Hi Jason. Thank you for your review. It's always lovely to read nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - http://vodafone.uk/3K1e4GB
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
AnneMarie is a good customer service…
AnneMarie is a good customer service attendant spent 15 minutes and broadband and engineer appointment was sorted can't wait to use my broadband
27 mai 2024
Avis spontané
Réponse de Vodafone UK - Llanelli
Hi AnneMarie,
Thanks for taking the time to share this feedback with us!
If you ever need our help, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X at vodafone.uk/3nfdPyY
Thanks, Vodafone Social Media Team
Great service very friendly and helpful
Great service very friendly and helpful
23 mai 2024
Avis spontané
Réponse de Vodafone UK - Llanelli
Hi Nigel,
Thanks for taking your time to share the experience you've had in our Llanelli store. If you ever need any help, please reach out to us by dropping a message either on Facebook using: vodafone.uk/3K1e4GB - X (formerly Twitter): vodafone.uk/3nfdPyY or Instagram via Vodafone UK
All the best,
Vodafone Social Media team
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