Vodafone UK - London Balham High Road Avis 

35
•
TrustScore 4.5 sur 5

4,6

101- 103 High Road,, Balham, SW12 9AP London, GB

•

Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus

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Lisez les avis des autres

Noté 5 sur 5 étoiles

Visit to Balham store was brilliant. Was served by Yacoub who was really helpful and patient. He supported with my new phone and took the time to explain the product and was really kind. I would defin... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Highly recommend this branch - came away with two better phone contracts and 5G broadband. Saif could not have been more helpful and thorough, he gave us plenty of options and wasn't pushy at all. Mov... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

⭐⭐⭐⭐⭐ Alex Voda went above and beyond to help me. She was professional, patient, and incredibly supportive throughout the whole process. She took the time to answer all of my questions, explained eve... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Saif was extremely helpful, he knows his stuff and sorted me out with what I needed. On top of the Internet contract I took out, I am now looking to take out an additional phone contract due to his ex... Voir plus

L'entreprise a répondu


À propos de l'entreprise


Coordonnées de contact

  • 101- 103 High Road,, Balham, SW12 9AP, London, Royaume-Uni

4,6

Excellent

TrustScore 4.5 sur 5

35 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Demande des avis aux clients

Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.

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Comment cette entreprise utilise Trustpilot

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4,6

Tous les avis

(35)

42 851 avis reçus au cours des 12 derniers mois

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

Great experience with Rianne and very…

Great experience with Rianne and very easy

14 mars 2026
Avis spontané
Logo de Vodafone UK - London Balham High Road

Réponse de Vodafone UK - London Balham High Road

Hey Ella,

Thank you for your review. It's always lovely to read such nice feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Friendly staff

Friendly staff, great experience.
Happy with the help I got from Edwin today!

7 mars 2026
Avis spontané
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Réponse de Vodafone UK - London Balham High Road

Hey Claudiu,

Thanks for the lovely review and fantastic support for Edwin.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Visited the Balham store today to add…

Visited the Balham store today to add an eSIM to my new phone. Had an excellent experience with specialist Rianne. She processed the change and guided me through the E2E process for activation and use. Rianne was extremely professional, patient. Highly recommend. Thank you!!!

28 février 2026
Avis spontané
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Réponse de Vodafone UK - London Balham High Road

Hey there,
 
This is really lovely to hear, thanks for the review!
 
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Amazing service

I had a really positive experience with the customer service team. Albert and Arouge were both extremely professional, friendly, and efficient in handling my query. They listened carefully, explained everything clearly, and ensured the issue was fully resolved without any hassle. It’s refreshing to receive such attentive and supportive service. Thank you both for making the process smooth and stress-free. Highly recommended!

24 février 2026
Avis spontané
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Réponse de Vodafone UK - London Balham High Road

Hey Flavia ,

Thanks for the lovely review and fantastic support for Albert and Arouge.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Lovely staff

19 janvier 2026
Avis spontané
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Réponse de Vodafone UK - London Balham High Road

Hey Valencia,

Thank you for your review. It's always lovely to read such nice feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

I would recommend

I would recommend

19 janvier 2026
Avis spontané
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Réponse de Vodafone UK - London Balham High Road

Hey George,

This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

I had a great experience at the…

I had a great experience at the Vodafone store in Balham. The staff were friendly, knowledgeable, and genuinely took the time to help me find the best option for my needs. Everything was explained clearly with no pressure or upselling, and the whole process was quick and smooth. It’s refreshing to receive such professional and honest customer service. Highly recommend this store to anyone looking for help with Vodafone services.

19 janvier 2026
Avis spontané
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Réponse de Vodafone UK - London Balham High Road

Hey,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 and Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Albert was incredibly helpful and…

Albert was incredibly helpful and informative on my visit today. He helped me upgrade my phone and also reviewed my billing moving forward.

It was clear Albert was super helpful to all staff in the store today.

20 décembre 2025
Avis spontané
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Réponse de Vodafone UK - London Balham High Road

Hey there,

Thanks for the lovely review and fantastic support for Albert.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Rianne was amazing

Rianne was super helpful with our order and answered all of our questions. She was knowledgeable and was able to help with our new phone order. Thank you again Rianne!

19 décembre 2025
Avis spontané
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Réponse de Vodafone UK - London Balham High Road

Hey Michaela,

Thanks for the lovely review and fantastic support for Rianne.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2.

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

We loved Rianne she was such an…

We loved Rianne she was such an attentive advisor, my mom and I had the best conversation with her whilst just coming in to pick up a phone. Experiences like this is why I love Vodafone

19 décembre 2025
Avis spontané
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Réponse de Vodafone UK - London Balham High Road

Hey,

Thanks for the lovely review and fantastic support for, Rianne.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/Vodafone

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Albert was most helpful!

Albert was most helpful!

13 décembre 2025
Avis spontané
Logo de Vodafone UK - London Balham High Road

Réponse de Vodafone UK - London Balham High Road

Hey Cynthia,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at
https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Fantastic service

Albert was friendly, professional, and extremely efficient. He went above and beyond in helping me navigate my Vodafone broadband and mobile contracts.

29 novembre 2025
Avis spontané
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Réponse de Vodafone UK - London Balham High Road

Hey Lucy,

Thank you for your review. It's always lovely to read such nice feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Edwin is so helpful

Edwin is so helpful, friendly and professional

8 novembre 2025
Avis spontané
Logo de Vodafone UK - London Balham High Road

Réponse de Vodafone UK - London Balham High Road

Hi. We're happy to hear that you found our team member helpful, friendly, and professional. Thank you for your positive feedback; we appreciate it. If you ever need anything, please don't hesitate to reach out to the Social Media team:

Facebook - https://vodafone.uk/3ItUUqU
Instagram - https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Customer service was really helpful with helping me to register for my new home service

Customer service was really helpful as she has provided me with the best options there is to make sure I was very satisfied..
Thank you so much for your support

19 octobre 2025
Avis spontané
Logo de Vodafone UK - London Balham High Road

Réponse de Vodafone UK - London Balham High Road

Thank you for your fantastic feedback and we're thrilled to hear the support you experienced!

Thanks,
Vodafone Social Media Team

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