Visit to Balham store was brilliant. Was served by Yacoub who was really helpful and patient. He supported with my new phone and took the time to explain the product and was really kind. I would defin... Voir plus
L'entreprise a répondu
101- 103 High Road,, Balham, SW12 9AP London, GB
•Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus
Visit to Balham store was brilliant. Was served by Yacoub who was really helpful and patient. He supported with my new phone and took the time to explain the product and was really kind. I would defin... Voir plus
L'entreprise a répondu
Highly recommend this branch - came away with two better phone contracts and 5G broadband. Saif could not have been more helpful and thorough, he gave us plenty of options and wasn't pushy at all. Mov... Voir plus
L'entreprise a répondu
⭐⭐⭐⭐⭐ Alex Voda went above and beyond to help me. She was professional, patient, and incredibly supportive throughout the whole process. She took the time to answer all of my questions, explained eve... Voir plus
L'entreprise a répondu
Saif was extremely helpful, he knows his stuff and sorted me out with what I needed. On top of the Internet contract I took out, I am now looking to take out an additional phone contract due to his ex... Voir plus
L'entreprise a répondu
Écrit par l'entreprise
101- 103 High Road,, Balham, SW12 9AP, London, Royaume-Uni
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Great experience with Rianne and very easy

Réponse de Vodafone UK - London Balham High Road
Friendly staff, great experience.
Happy with the help I got from Edwin today!

Réponse de Vodafone UK - London Balham High Road
Visited the Balham store today to add an eSIM to my new phone. Had an excellent experience with specialist Rianne. She processed the change and guided me through the E2E process for activation and use. Rianne was extremely professional, patient. Highly recommend. Thank you!!!

Réponse de Vodafone UK - London Balham High Road
I had a really positive experience with the customer service team. Albert and Arouge were both extremely professional, friendly, and efficient in handling my query. They listened carefully, explained everything clearly, and ensured the issue was fully resolved without any hassle. It’s refreshing to receive such attentive and supportive service. Thank you both for making the process smooth and stress-free. Highly recommended!

Réponse de Vodafone UK - London Balham High Road

Réponse de Vodafone UK - London Balham High Road
I had a great experience at the Vodafone store in Balham. The staff were friendly, knowledgeable, and genuinely took the time to help me find the best option for my needs. Everything was explained clearly with no pressure or upselling, and the whole process was quick and smooth. It’s refreshing to receive such professional and honest customer service. Highly recommend this store to anyone looking for help with Vodafone services.

Réponse de Vodafone UK - London Balham High Road
Albert was incredibly helpful and informative on my visit today. He helped me upgrade my phone and also reviewed my billing moving forward.
It was clear Albert was super helpful to all staff in the store today.

Réponse de Vodafone UK - London Balham High Road
Rianne was super helpful with our order and answered all of our questions. She was knowledgeable and was able to help with our new phone order. Thank you again Rianne!

Réponse de Vodafone UK - London Balham High Road
We loved Rianne she was such an attentive advisor, my mom and I had the best conversation with her whilst just coming in to pick up a phone. Experiences like this is why I love Vodafone

Réponse de Vodafone UK - London Balham High Road

Réponse de Vodafone UK - London Balham High Road
Albert was friendly, professional, and extremely efficient. He went above and beyond in helping me navigate my Vodafone broadband and mobile contracts.

Réponse de Vodafone UK - London Balham High Road

Réponse de Vodafone UK - London Balham High Road
Customer service was really helpful as she has provided me with the best options there is to make sure I was very satisfied..
Thank you so much for your support

Réponse de Vodafone UK - London Balham High Road
Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.
Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.
En savoir plus sur le parcours des avis sur Trustpilot.
La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.
Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.