Jahid was extremely helpful and addressed everything to me and helped me understand everything about my new contract for iPhone 17 pro and my brand new iPad Air to which I am over the moon with... Voir plus
L'entreprise a répondu
Établissement
Changer d'établissement423 Brixton Road, SW9 8HE Brixton, GB
•Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus
Lisez les avis des autres
Are very very well done to Guilherme for helping me sort out my sim that wasn't working!
L'entreprise a répondu
Karina in the Brixton store was extremely knowledgeable with advice about my plan options and her colleague Ali came to support with the final part of the transaction. She thoroughly explained my opti... Voir plus
L'entreprise a répondu
Mikela was very very helpful getting my samsung galaxy S26 ultra, she went above and beyond to get the best deal, she is a credit to Vodafone. I caused her plenty of work to sort out a new contract an... Voir plus
L'entreprise a répondu
À propos de l'entreprise
- Opérateur de réseau mobile
- Entreprise de télécommunications
- Fournisseur de connexion internet
- Magasin de téléphonie mobile
- Service internet et téléphone
À propos de Vodafone UK - London Brixton
Écrit par l'entreprise
Coordonnées de contact
423 Brixton Road, SW9 8HE, Brixton, Royaume-Uni
4,9
Excellent
533 avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Les gens ont aussi consulté
Selby was helpful and extremely…
Selby was helpful and extremely efficient with his support! He saved me and my friends a big cost for our service! Also big shout out to Ismail!
3 janvier 2026
Avis spontané
Réponse de Vodafone UK - London Brixton
Hey Shimon,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
Selby needs a raise!
Selby, was an incredible person. He really sorted out my friends situation. My friends phone got stolen & he sorted him out a brand new phone upgrade & sorted out his whole life.
3 janvier 2026
Avis spontané
Réponse de Vodafone UK - London Brixton
Hey Jessica,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Selby is very good man for customers
Selby is very good man for customers. He helped me and gave good service. l am happy. Very kind thanks
27 décembre 2025
Avis spontané
Réponse de Vodafone UK - London Brixton
Hey Margaret,
Thanks for the lovely review and fantastic support for Selby.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Amazing customer service
Amazing customer service. Selby was very helpful and very patient and help me with all the enquiries
20 décembre 2025
Avis spontané
Réponse de Vodafone UK - London Brixton
Hey Andreea,
Thanks for the lovely review and fantastic support for Selby.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
I'm so excited
I'm so excited, about one of your staff ruben, best customer service i have ever experienced, many thanks ruben 🙏, God bless you, so kind
Regards
Oliver
18 décembre 2025
Avis spontané
Réponse de Vodafone UK - London Brixton
Hey Oliver,
Thanks for the lovely review and fantastic support for, Ruben.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/Vodafone
Thanks again,
Vodafone Social Media Team
Thanks Ruben again for helping me…
Thanks Ruben again for helping me update my payment details and sorting me out with a new tablet for a great price! I really appreciate the excellent customer service that he provides!
18 décembre 2025
Avis spontané
Réponse de Vodafone UK - London Brixton
Hi Mohammed,
Thank you so much for your wonderful review and the amazing support you’ve shown for Ruben—it truly means a lot to us!
If there's ever anything you need, please don't hesitate to reach out to our Social Media team. You can find us on Facebook at vodafone.uk/2Fpnah2 or at vodafone.uk/3LXh2xl.. We're always here for you!
Thanks again,
Vodafone Social Media Team
Thanks to KARINA
Thanks to KARINA, very helpful, quickly sorted out the update for my two accounts contract in no time . Thanks for the advice to check out the voda broadband deal.
17 décembre 2025
Avis spontané
Réponse de Vodafone UK - London Brixton
Hi Ayoub,
Thank you so much for your wonderful review and the amazing support you’ve shown for Karina—it truly means a lot to us!
If there's ever anything you need, please don't hesitate to reach out to our Social Media team. You can find us on Facebook at vodafone.uk/2Fpnah2 or at vodafone.uk/3LXh2xl.. We're always here for you!
Thanks again,
Vodafone Social Media Team
I got d best service ever.
15 décembre 2025
Avis spontané
Réponse de Vodafone UK - London Brixton
Hey Funmi,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Great service today from the team in…
Great service today from the team in today. I had the opportunity to be served by Ruben and Gui who both were professional and very accommodating. My needs were listened to and met and the vibe in store is very refreshing.
14 décembre 2025
Avis spontané
Réponse de Vodafone UK - London Brixton
Hey Jemane,
Thanks for the lovely review and fantastic support for Ruben and Gui .
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
Réponse de Vodafone UK - London Brixton
Hey Abdallah,
Thanks for the lovely review and fantastic support for Ismail.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Great attention
Great attention, make me confident to apply for a plan, ease explanation and care about customer
11 décembre 2025
Avis spontané
Réponse de Vodafone UK - London Brixton
Hey Marcelo,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
The best
Good attitude of employees and superior quality. Was attended by Joseph
11 décembre 2025
Avis spontané
Réponse de Vodafone UK - London Brixton
Hey Saeed,
Thanks for the lovely review and fantastic support for Joseph.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
I needed a new phone so went into…
I needed a new phone so went into Vodafone in Brixton, usually I find phone upgrades/ contracts etc a bit of a faf but this was such a brilliant experience due to Joseph. Thank you so much!!!!!
10 décembre 2025
Avis spontané
Réponse de Vodafone UK - London Brixton
Hey Brianna,
Thanks for the lovely review and fantastic support for Joseph.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
The customer service was excellent
The customer service was excellent by selby.
6 décembre 2025
Avis spontané
Réponse de Vodafone UK - London Brixton
Hey Silvia,
Thanks for the lovely review and fantastic support for Selby.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Best Vodafone team ever ...My English is very basic the team made…
My English is very basic Selby made an efford to explain everything in english and portuguese
6 décembre 2025
Avis spontané
Réponse de Vodafone UK - London Brixton
Hey Thiago,
Thanks for the lovely review and fantastic support for Selby.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Selby was excellent
3 décembre 2025
Avis spontané
Réponse de Vodafone UK - London Brixton
Hey Bernice,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Selby had great customer service
Selby had great customer service, very confident and offered great deals
28 novembre 2025
Avis spontané
Réponse de Vodafone UK - London Brixton
Hey Brihanna,
Thanks for the lovely review and fantastic support for Selby.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
The lady ,Mikela is very…
The lady ,Mikela is very patient,helpful and kind.She made everything done easily and professionally.I really appreciate her devotion,dedication and hard work.Thank you for your great job.
26 novembre 2025
Avis spontané
Réponse de Vodafone UK - London Brixton
Hey Abdou,
Thanks for the lovely review and fantastic support for Mikela.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2.
Thanks again,
Vodafone Social Media Team
Absolutely abysmal customer service
Absolutely abysmal customer service. Came to the store to transfer account ownership, took 20 minutes to sort, was told it was done. 2 weeks later, wifi goes down, I call Vodafone only to find out I’m still not the account holder and they can’t do anything to sort the wifi issue, was advised to go to the store. 3 customers waiting, 2 members of staff dragging their feet with customers they’re “serving”. Was asked “is this a quick question?” Explained my issue, was told someone would be with me when they’re done with the customers they have. One advisor is talking to 2 men, talking about their jobs in McDonalds and the advisor is asking them whether they serve food after it’s been dropped on the floor?? Talking about tuna, which is better between KFC and McDonald’s and crap along those lines. It’s 6.40pm as I’m trying this, I came in here at 6.15, still not have been seen. No urgency, no acknowledgement, no real customer service. The other advisor has not spoken to his customer since I’ve been here. What is going on here??? If you are thinking of switching to Vodafone for anything - don’t. They didn’t even apologise for the mess up on their end. Throw the company and advisors in the bin.
25 novembre 2025
Avis spontané
Réponse de Vodafone UK - London Brixton
Hello there,
I'm really sorry to hear our customer service didn't meet your expectations. We strive to be helpful, and this isn't the experience we want for you.
Please reach out to us with more details so we can understand what happened and make things right. You can speak with our LiveChat Advisors - vodafone.uk/2LCJiTm or give us a call on 191 from your Vodafone mobile or 0333 304 0191 from your landline or any other network provider.
You can also chat to my team on Facebook at http://vodafone.uk/2Fpnah2
Thanks,
Vodafone Social Media Team
Gui was excellent today and helped me…
Gui was excellent today and helped me get a good price for WiFi.
22 novembre 2025
Avis spontané
Réponse de Vodafone UK - London Brixton
Hey Joseph,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
L’expérience Trustpilot
Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.
Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.
En savoir plus sur le parcours des avis sur Trustpilot.
La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.
Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.