Vodafone UK - London Paddington Avis 

142
•
TrustScore 5 sur 5

4,9

Unit 3 2A Praed Street, Paddington, W2 1JX London, GB

•

Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus

Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus

Lisez les avis des autres

Noté 5 sur 5 étoiles

Mourya, the man in this centre is awesome , helpful , informative clear n precise , 6 stars for him.

L'entreprise a répondu

Noté 5 sur 5 étoiles

Shoutout to Mourya what a lad, helped me so brilliantly for me to get my Vodafone E Sim. So patient and explained everything step by step. 100% service 💯

L'entreprise a répondu

Noté 5 sur 5 étoiles

I had issues with my SIM , it had been changed to an eSIM and I was unable to use the phone. I had just come off a long flight , Alistair couldn't have been more helpful. He saw I was extremely tir... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Abhishek was extremely nice, helpful and patient. Helped me with multiple things, answered all questions and was very kind! Great experience!

L'entreprise a répondu


À propos de l'entreprise


Coordonnées de contact

  • Unit 3 2A Praed Street, Paddington, W2 1JX, London, Royaume-Uni

4,9

Excellent

TrustScore 5 sur 5

142 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Demande des avis aux clients

Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.

Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.

Comment cette entreprise utilise Trustpilot

Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.

4,9

Tous les avis

(142)

42 962 avis reçus au cours des 12 derniers mois

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

Very helpful and polite team!

10 octobre 2023
Avis spontané
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Réponse de Vodafone UK - London Paddington

Hi there,

Thank you for your review. It’s great to hear of your positive experience. If you ever need anything, please reach out to the Social Media team through Facebook http://vodafone.uk/3K1e4GB or Twitter @VodafoneUK.

Thanks,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Really helpful

Really helpful , friendly and patient
Nabil

10 octobre 2023
Avis spontané
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Réponse de Vodafone UK - London Paddington

Hi Mr Thomas Power,

This is a lovely review for Nabil.

If you need any help in the future, please message us via Facebook PM: vodafone.uk/3K1e4GB - Twitter DM: vodafone.uk/3nfdPyY or Instagram via Vodafone UK

Thanks again,
Vodafone Social Media team

Noté 5 sur 5 étoiles

I and my wife were impressed by the…

I and my wife were impressed by the amaizing customer service by Alister.
It was an amaizing experience.

1 octobre 2023
Avis spontané
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Réponse de Vodafone UK - London Paddington

It’s great to hear you’ve had a positive experience. If you need anything you can reach us on Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY.

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Cyma served me well.

26 septembre 2023
Avis spontané
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Réponse de Vodafone UK - London Paddington

Hey there,

Thanks for reviewing and sharing your feedback for Cyma. This is great to hear, we appreciate it!

Feel free to pop us over any questions via Facebook: vodafone.uk/3lCYUxW Twitter: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone

Thanks, Vodafone Social Media Team

Noté 5 sur 5 étoiles

Amazing service

Alistar was incredibly helpful and patient, very pleasant, answered all my questions with great detail. Best experience I’ve had at a mobile service provider hands down.

17 septembre 2023
Avis spontané
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Réponse de Vodafone UK - London Paddington

Hi, Valeria.

Thanks for sharing your fabulous feedback for Alistar! If you ever need further help, please don't hesitate to pop our team a message:

X 👉 vodafone.uk/3LXh2xl
Facebook 👉 vodafone.uk/3lCYUxW
Instagram 👉 https://ig.me/m/vodafone

Thanks, Vodafone Social Media Team

Noté 5 sur 5 étoiles

Friendly and helpful

Alastair, Nabil and Cyma- all super sweet, patient and helpful!

I went into store 3 times and changed my mind on my contract within 14 days of signing up and each of them were brilliant in their own way. They were transparent in advising me of what deals I did and didn’t need. A rarity in most of London and with most service providers. Thanks guys :)

13 septembre 2023
Avis spontané
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Réponse de Vodafone UK - London Paddington

Hey G G,

This is really great to hear, thanks for the feedback and support!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Staff were friendly and helpful.

16 août 2023
Avis spontané
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Réponse de Vodafone UK - London Paddington

Hi Lauren. Thank you for your review. It's always lovely to read nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:

Facebook - http://vodafone.uk/3K1e4GB
Twitter - @VodafoneUK
Instagram - https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Alistar was amazing at the propositions…

Alistar was amazing at the propositions he offered

16 août 2023
Avis spontané
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Réponse de Vodafone UK - London Paddington

Hi Khalid. Thank you for your review for Alistar. It's always lovely to read nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:

Facebook - http://vodafone.uk/3K1e4GB
Twitter - @VodafoneUK
Instagram - https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

I got an amazing deal

8 août 2023
Avis spontané
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Réponse de Vodafone UK - London Paddington

Hey Flori,

This is really great to hear, thanks for the feedback and support!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Alistar

Alistar was amazing.

18 juillet 2023
Avis spontané
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Réponse de Vodafone UK - London Paddington

Hi Noufal. Thank you for your review for Alistar. It's always lovely to read nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:

Facebook - http://vodafone.uk/3K1e4GB
Twitter - https://twitter.com/messages/compose?recipient_id=20678384&text=Vodafone%20–%20Press%20send%20to%20chat
Instagram - https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Jeremy was so helpful efficient and was…

Jeremy was so helpful efficient and was able to solve a long standing problem.

10 juillet 2023
Avis spontané
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Réponse de Vodafone UK - London Paddington

Hey Helen,

Thanks for the feedback and support, we really appreciate it!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Very helpful staff at Vodafone Praed Street

Jeremy was extremely helpful in setting me up with a new phone and new plan for my roaming needs. Great staff and help overall at Vodafone Praed Street!

22 juin 2023
Avis spontané
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Réponse de Vodafone UK - London Paddington

Hi Ayse,

This is a lovely review for Jeremy. I’m glad to hear you found the best options for you. Thanks for sharing.

If you need any help in the future, please message us via Facebook PM: vodafone.uk/3K1e4GB - Twitter DM: vodafone.uk/3nfdPyY or Instagram via Vodafone UK

Thanks again,
Vodafone Social Media team

Noté 5 sur 5 étoiles

Perfect

Jeremy at Vodafone in pared Street branch was amazing. I work for John Lewis so realise how important customer service is. I am older and he was so patient, efficient helpful and kind. If everyone worked in this world we would have the most efficient and easy life

17 juin 2023
Avis spontané
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Réponse de Vodafone UK - London Paddington

Hi Gillian,

Thank you for your review. It's always lovely to read such nice feedback. If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY.

Thanks,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Amazing Alistar

Alistar was amazing in his customer service. He tailored a plan for me and my partner, we were initially in the store to terminate our contracts and we planned on staying after the conversation we had with Alistar. Keep him, he's a diamond in the rough.

13 juin 2023
Avis spontané
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Réponse de Vodafone UK - London Paddington

Hey Natie,

Thanks for letting us know what an amazing job Alistar did at getting everything sorted for you!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

The team is really friendly and caring

The team is really friendly and caring. Especially Cyma who helped me and provided all the information. Thank you so much!

12 juin 2023
Avis spontané
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Réponse de Vodafone UK - London Paddington

Hi Alexis,

Thank you for your review. It's always lovely to read such nice feedback. If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY.

Thanks,
Vodafone Social Media Team

Noté 1 sur 5 étoiles

Probably the worst customer service…

Probably the worst customer service experience of all time
#broadband

1 mars 2023
Avis spontané
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Réponse de Vodafone UK - London Paddington

Hey John, thanks for leaving your feedback.

I'm sorry that you feel this way about our Customer Service teams. If there is anything that we can do to help, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Costumer service

15 mai 2023
Avis spontané
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Réponse de Vodafone UK - London Paddington

Hi there,

Thank you for your review. If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY.

Thanks,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Thank you Nabil from Vodafone team Pread street

Thank you Nabil from Vodafone Pread street and the team for your help and saving my life by sorting out charging and phone and our Vodafone broadband! It’s good to know that there are still compassionate human and ready to step in and make a difference in people’s world. Much appreciated!
God bless you all

3 mai 2023
Avis spontané
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Réponse de Vodafone UK - London Paddington

Hi Meliproduction,

This is such a lovely review for Nabil and the rest of our store. It's amazing to read your kind words.

We're always here to help if you ever need anything else in the future. You can message us either on Facebook using: vodafone.uk/3K1e4GB - Twitter DM: vodafone.uk/3nfdPyY or Instagram via Vodafone UK

All the best,
Vodafone Social Media team


Noté 5 sur 5 étoiles

Jeremy was very confident in his Skills…

Jeremy was very confident in his Skills and shared attention to every details that I have mentioned to help me.

3 mai 2023
Avis spontané
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Réponse de Vodafone UK - London Paddington

Hi. Thank you for your review for Jeremy. It's always lovely to read such nice feedback.

If you ever need anything, please don't hesitate to reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at https://twitter.com/messages/compose?recipient_id=20678384&text=Vodafone%20–%20Press%20send%20to%20chat

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

I took an iPhone in a contract

4 avril 2023
Avis spontané
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Réponse de Vodafone UK - London Paddington

Hey Kristina,

Thank you for your support and review. It's always lovely to read such nice feedback.

Thanks again,
Vodafone Social Media Team

L’expérience Trustpilot

Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.

Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.

En savoir plus sur le parcours des avis sur Trustpilot.

Voici 8 conseils pour écrire des avis de qualité.

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Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.

En savoir plus