Nadia was amazing, she was so kind and professional, I came in having issues with my pay as you go sim, we ended up moving to a contract which was surprisingly cheaper! Great service
L'entreprise a répondu
Unit 8 Surrey Quays Shopping Centre , Redriff Road, SE16 7LL Surrey Quays, GB
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Nadia was amazing, she was so kind and professional, I came in having issues with my pay as you go sim, we ended up moving to a contract which was surprisingly cheaper! Great service
L'entreprise a répondu
Tabitha is such a legend.She welcomed me with a huge smile and patiently devoted over an hour giving me expert guidance on my very ancient account. I had not intended to purchase a phone plan but her... Voir plus
L'entreprise a répondu
I went into the store in Surrey Quays with my wife for a phone upgrade, we were served by Tabitha and Roman. They were both very helpful and friendly and despite a slight issue with one of the orders,... Voir plus
L'entreprise a répondu
Quick pick up, but quite irritated it seems from when my item arrived it wasn’t checked in - I had to chance it and come in to see if it was there. It’s only once I was in store and went through secur... Voir plus
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Écrit par l'entreprise
Unit 8 Surrey Quays Shopping Centre , Redriff Road, SE16 7LL, Surrey Quays, Royaume-Uni
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The Surrey Quays place with Geja was fantastic!

Réponse de Vodafone UK - London Surrey Quays
Nadia was amazing, really helped me and had great service!

Réponse de Vodafone UK - London Surrey Quays
Good team good service very friendly. Tabitha, Dennis and nadia

Réponse de Vodafone UK - London Surrey Quays
I have visited the Vodafone store in Surrey Quays several times, and every experience has been excellent. When my phone was stolen, Tareq helped me with outstanding professionalism and made a very stressful situation much easier. Thanks to his advice, I was very happy with my new phone deal.
Today, I returned to get a new SIM card for my nephew, and we ended up leaving with a new contract and his dream phone! Nadia was incredibly helpful throughout the whole process. Her warm personality, excellent communication skills, and friendly approach made us feel comfortable and well looked after.
I was also delighted to learn that Tareq has been promoted to Assistant Manager. He offered me some fantastic benefits and made me an even happier Vodafone customer. It's wonderful to see that Vodafone recognises and rewards employees who work hard and provide exceptional customer service.
As a long-term customer, experiences like these give me every reason to stay with Vodafone for many more years. Thank you, Tareq and Nadia, for your excellent service.

Réponse de Vodafone UK - London Surrey Quays

Réponse de Vodafone UK - London Surrey Quays
No, there was a good advisor kept me up-to-date with everything helped me out a lot. I would like to say thank you to what a great experience and customer service thank you very much.

Réponse de Vodafone UK - London Surrey Quays
Very kind and helpful, explained everything perfectly, great person to chat to.

Réponse de Vodafone UK - London Surrey Quays
I had a very positive experience at the Vodafone UK Surrey Quays branch in London. A staff member named Tareq was extremely helpful, polite, and professional throughout the whole process. He listened carefully to my issue and approached it with a problem solving attitude, making everything much easier for me.
I really appreciate his kindness and support. Excellent customer service.

Réponse de Vodafone UK - London Surrey Quays
surrey wuays store was very good sorting out tge issue
thank you geja

Réponse de Vodafone UK - London Surrey Quays
Albana, Tareq and Nadia were amazing! So helpful! As soon as I walked in they jumped up to help they were happy to answer all my questions and made sure I left the store feeling satisfied. They deserve a pay rise for sure!!

Réponse de Vodafone UK - London Surrey Quays
I had a very nice young lady help me today, her name is Nadia, today and my experience was absolutely fabulous.
She was very helpful

Réponse de Vodafone UK - London Surrey Quays
The Vodafone teams at Surrey Quays were great I really appreciate the help and kindness shout out to Tareq and Tabitha :)

Réponse de Vodafone UK - London Surrey Quays
The Vodafone team was really nice in store, they assisted with my inquiry really quick

Réponse de Vodafone UK - London Surrey Quays
Excellent service Alka, fantastic job and so quick and helpfyl

Réponse de Vodafone UK - London Surrey Quays

Réponse de Vodafone UK - London Surrey Quays

Réponse de Vodafone UK - London Surrey Quays
It’s been a pleasurable experience dealt with. Gentleman called Dennis.

Réponse de Vodafone UK - London Surrey Quays
Quick pick up, but quite irritated it seems from when my item arrived it wasn’t checked in - I had to chance it and come in to see if it was there. It’s only once I was in store and went through security checks I got a text message to say my item has arrived in store; I don’t think that’s how the collect function is supposed to work. Friendly staff overall but I’ve never had this issue with another store where they don’t know what order is there and what isn’t there.

Réponse de Vodafone UK - London Surrey Quays
Geja was very helpful ans sorted my problem quick and easy. Many thank Geja

Réponse de Vodafone UK - London Surrey Quays
Nadia has been such great helper and I’ve had best service from Nadia and team

Réponse de Vodafone UK - London Surrey Quays
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