I came for a replacement sim and It was quick and easy. James had amazing customer service. Branch is run professionally and efficiently. Would recommend a friend
L'entreprise a répondu
Établissement
Changer d'établissement292C Walworth Road, SE17 2TE London, GB
•Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus
Lisez les avis des autres
Very good experience in this store. Went here to fix a problem with my phone that was happening for a few months. All the staff there was vibrant and helpful especially James who helped me out the who... Voir plus
L'entreprise a répondu
I do not often leave reviews, but I wanted to say a special thank you to James for his help with my SIM only deal yesterday. He was professional, knowledgeable, and very patient in answering al... Voir plus
L'entreprise a répondu
goodafternoon, i visited walworth road branch and i had an amazing amazing staff Maddie! she helped me figure how i can get my phone as i am travelling on monday. she was completely helpful and patien... Voir plus
L'entreprise a répondu
À propos de l'entreprise
- Opérateur de réseau mobile
- Entreprise de télécommunications
- Fournisseur de connexion internet
- Magasin de téléphonie mobile
- Service internet et téléphone
À propos de Vodafone UK - London Walworth Road
Écrit par l'entreprise
Brands Available Here: Vodafone & Three
Visit Our Website - Vodafone
Visit Our Website - Three
Coordonnées de contact
292C Walworth Road, SE17 2TE, London, Royaume-Uni
4,8
Excellent
362 avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Les gens ont aussi consulté
Réponse de Vodafone UK - London Walworth Road
HI there,
Thank you for your review. If you ever need anything, please reach out to us on Facebook vodafone.uk/3K1e4GB - X (formerly Twitter) vodafone.uk/3nfdPyY or via Instagram using VodafoneUK and we will be happy to help.
Thanks,
Vodafone Social Media Team
Réponse de Vodafone UK - London Walworth Road
Thanks for your feedback for Dingo ☺️
All the best, The Vodafone Social Media Team
Diego and his colleague were extremely…
Diego and his colleague were extremely helpful, set both my wife and I up on the new great value Voxi service
9 décembre 2024
Avis spontané
Réponse de Vodafone UK - London Walworth Road
Hi Eric,
Thank you for your review and feedback.
If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
Nice and brilliant customer never such…
Nice and brilliant customer never such service like that very nice and highly recommended the sales advisor llayda ❤️
29 novembre 2024
Avis spontané
Réponse de Vodafone UK - London Walworth Road
Hi Muneeb,
Thank you for your review. It's always lovely to read such nice feedback. If you ever need anything, please reach out to us on Facebook vodafone.uk/3K1e4GB - X (formerly Twitter) vodafone.uk/3nfdPyY or via Instagram using VodafoneUK and we will be happy to help.
Thanks,
Vodafone Social Media Team
I got a very good experience with Ilayda.
I got a very good experience with Ilayda. She is very friendly and supportive. Had a great experience with her.
29 novembre 2024
Avis spontané
Réponse de Vodafone UK - London Walworth Road
Hi Sameer,
Thanks for taking the time to leave a review, it’s really appreciated. If you ever need anything, please reach out to us on Facebook vodafone.uk/3K1e4GB - X (formerly Twitter) vodafone.uk/3nfdPyY or via Instagram using VodafoneUK and we will be happy to help.
Thanks,
Vodafone Social Media Team
Hamid was really good today and helped…
Hamid was really good today and helped me alot, I just got a eye surgery so I needed a bit more extra care and he provided just that. Thank you!
15 novembre 2024
Avis spontané
Réponse de Vodafone UK - London Walworth Road
Hi Rosemary,
Thank you for your review and feedback.
If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
Réponse de Vodafone UK - London Walworth Road
Hi Frank,
This is a great review for Nana. Thanks for taking your time to share. We're here to help if you do need anything else in the future. You can message us either on Facebook using: vodafone.uk/3K1e4GB - X (formerly Twitter): vodafone.uk/3nfdPyY or Instagram via Vodafone UK
Thanks again,
Vodafone Social Media team
Amazing
Ilayda was a pleasure. She managed to help me with my queries and she was very friendly and professional. I was very impressed and happy with her service and support.
6 novembre 2024
Avis spontané
Réponse de Vodafone UK - London Walworth Road
Hey Tia,
This is what we love to hear! Thank you for your 5-star review.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Very good service thankyou
1 novembre 2024
Avis spontané
Réponse de Vodafone UK - London Walworth Road
Thanks for your fab feedback.
All the best, The Vodafone Social Media Team
All the guys was extremely hepful and…
All the guys was extremely helpful and friendly a special thanks to Nana that he found for me the best solution .
25 octobre 2024
Avis spontané
Réponse de Vodafone UK - London Walworth Road
Hi there,
Thank you for your review. If you have any questions, please take a look at https://vodafone.uk/support for our FAQs. If you can't find what you're looking for, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram: https://ig.me/m/vodafone, we'd be happy to help.
Thanks again,
Vodafone Social Media Team
Hamid at the Walworth road store was…
Hamid at the Walworth road store was wonderful. He listened really carefully to my requirements and then sorted me out with a contract that I'm really happy with. Can't recommend enough!
18 octobre 2024
Avis spontané
Réponse de Vodafone UK - London Walworth Road
Hey Robin,
This is really great to hear, thanks for the feedback and support!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Diego at Walworth Road was amazing
Diego at Walworth Road was amazing. Brilliant customer service 👏
11 octobre 2024
Avis spontané
Réponse de Vodafone UK - London Walworth Road
Hi. Thank you for your review for Diego. It's always lovely to read great feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - https://vodafone.uk/3ItUUqU
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Excellent service and Kariuan is the…
Excellent service and Kariuan is the BEST
1 octobre 2024
Avis spontané
Réponse de Vodafone UK - London Walworth Road
Hi Hussain,
Thanks for taking your time to leave this review for Kariuan. We're here to help if you need anything else in the future. You can message us either on Facebook using: vodafone.uk/3K1e4GB - X (formerly Twitter): vodafone.uk/3nfdPyY or Instagram via Vodafone UK
All the best,
Vodafone Social Media team
It was amazing experience with Illayda…
It was amazing experience with Illayda (officer). Friendly and explained the plan and the offer. Very satisfied customer 😊😊😊
29 septembre 2024
Avis spontané
Réponse de Vodafone UK - London Walworth Road
Hi Victor,
It's great to hear about your recent experience, thank you for reviewing.
If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
Totally unprofessional
Totally unprofessional. I was in the store on 23rd Sept and 24th Sept and multiple people took on my case, two of them left it mid way and and other person took over because apparently someone was coming to visit the store and welcoming them was more importnat. I was made to visit to the store at least four times in the span of two days.
All I wanted was Trade my current iPhone and get a new one. Taquan was the guy who was handling my case didn’t seem very knowledgable and was not very professional. Over all, the service was below satisfactory. Was expecting better from Vodafone. Been using the service for three years now, with visits to multiple service centres and vodafone stores but this was by far the worst.
24 septembre 2024
Avis spontané
Réponse de Vodafone UK - London Walworth Road
Hi Shubhash. It's disappointing to see your review. We completely understand the importance of receiving the required help and support when needed. This isn't the experience we wanted you to have, nor the service that we strive for here at Vodafone.
Vodafone Social Media Team
Nesha was great she laughed at my…
Nesha was great she laughed at my crummy jokes whilst sorting thd nest deal for me
Customer service is so important
Highly reccomended
23 septembre 2024
Avis spontané
Réponse de Vodafone UK - London Walworth Road
Hi Simon. Thank you for your review for Nesha. It's always lovely to read such fab feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - https://vodafone.uk/3ItUUqU
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
The Lady ilanda was amazing and nüsha…
The Lady ilanda was amazing and nüsha she look so tired but still she smiled
21 septembre 2024
Avis spontané
Réponse de Vodafone UK - London Walworth Road
Hey Minko,
Thanks for the feedback and support, we really appreciate it!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Really good experience
Really good experience, Taquan helped me out a lot and talked me through the phone. I enjoyed the experience and looking forward to my new phone!
20 septembre 2024
Avis spontané
Réponse de Vodafone UK - London Walworth Road
Hi Abdurahman,
This is lovely feedback for Taquan. Thanks for your kind words and taking your time to share the experience.
We're here to help if you do need anything else in the future. You can message us either on Facebook using: vodafone.uk/3K1e4GB - X (formerly Twitter): vodafone.uk/3nfdPyY or Instagram via Vodafone UK
All the best,
Vodafone Social Media team
The employee was very helpful and…
The employee was very helpful and willingly to give more information to solve our problem.
18 septembre 2024
Avis spontané
Réponse de Vodafone UK - London Walworth Road
Hi Manuel,
Thanks for taking the time to leave a review and sharing this feedback.
If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
Réponse de Vodafone UK - London Walworth Road
Hello, Max,
Thank you for taking the time to review and share your feedback, we appreciate it!
If you need help in the future, feel free to reach out to us via Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
L’expérience Trustpilot
Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.
Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.
En savoir plus sur le parcours des avis sur Trustpilot.
La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.
Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.