Vodafone UK - London Wembley Avis 

114
•
TrustScore 5 sur 5

4,9

Unit 2, High Road, Central Square, HA9 7AJ Wembley, England, GB

•

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Lisez les avis des autres

Noté 5 sur 5 étoiles

Patryk who works there —he is a truly wonderful, warm-hearted person. It is incredible how he treats people with such genuine kindness; it is something I will never forget. I thank God that you have P... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

I went to Vodafone on the weekend in Wembley and was served by a lovely gentleman Reeyan, who was smiley and happy to help. I had a few pricing queries on a phone contract and he helped me out and exp... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Great experience with Vodafone. Adelyna was really friendly, helpful and patient throughout. She explained everything clearly and made the whole process quick and easy. Great customer service!

L'entreprise a répondu

Noté 5 sur 5 étoiles

I had a fantastic experience at Vodafone thanks to Jigisha. She was extremely helpful, patient, and professional. She answered all my questions clearly, guided me through the process, and made every... Voir plus

L'entreprise a répondu


À propos de l'entreprise


Coordonnées de contact

  • Unit 2, High Road, Central Square, HA9 7AJ, Wembley, England, Royaume-Uni

4,9

Excellent

TrustScore 5 sur 5

114 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Demande des avis aux clients

Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.

Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.

Comment cette entreprise utilise Trustpilot

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4,9

Tous les avis

(114)

42 851 avis reçus au cours des 12 derniers mois

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 1 sur 5 étoiles

The worst network ever

The worst network ever, they haven’t been able to fix my internet connection and every time I’m trying to get in touch with them they are transferring the call from one to another without doing anything actually. Also when I asked the to cancel my contract so I can move on, the asked me to pe a ridiculous amount of money, the cancellation fee
AVOID!! AVOID!

20 décembre 2025
Avis spontané
Logo de Vodafone UK - London Wembley

Réponse de Vodafone UK - London Wembley

Hi Chira,

I’m really sorry to hear about the experience you’ve had with your internet service and the frustration caused by repeated transfers and the cancellation fee. That’s not the standard of service we aim to provide, and I completely understand why you’re upset.

We apologies for the service you experienced and for not meeting your expectations in terms of support. Thank you for your valuable feedback; please be assured that it is not our intention to deliver anything less than excellent service.

If you still need any help with this or would like us to look into anything further, please chat with us on Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.

Thanks,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Fred has helped me with My sim issue

Fred has helped me with My sim issue. He was very patient and helpful. I highly recommend Fred.

5 décembre 2025
Avis spontané
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Réponse de Vodafone UK - London Wembley

Hi Freweni,

Thank you so much for your wonderful review and the amazing support you’ve shown for Fred—it truly means a lot to us!

If there's ever anything you need, please don't hesitate to reach out to our Social Media team. You can find us on Facebook at vodafone.uk/2Fpnah2 or at vodafone.uk/3LXh2xl.. We're always here for you!

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Stefania was wonderful friendly and…

Stefania was wonderful friendly and very professional she explained the whole process in an easy way and with a big smile through the whole process thanks stefania

3 décembre 2025
Avis spontané
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Réponse de Vodafone UK - London Wembley

Hey Brahim,

Thank you for your review. It's always lovely to read such nice feedback.
 
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Jigisha was very helpful

Jigisha was very helpful

22 novembre 2025
Avis spontané
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Réponse de Vodafone UK - London Wembley

Hey Shanti,

Thanks for the lovely review and fantastic support for Jigisha.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Jig isha was very helpful and gave me…

Jig isha was very helpful and gave me best Black Friday offer.

22 novembre 2025
Avis spontané
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Réponse de Vodafone UK - London Wembley

Hey Sanjay,

Thanks for the lovely review and fantastic support for Jig isha.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Friendly and kind

Friendly and kind , very helpful and very fast and efficient service

Keep a great work Stefania !

8 novembre 2025
Avis spontané
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Réponse de Vodafone UK - London Wembley

Hi. We're so glad to hear that you had such a positive experience with our services! We appreciate you taking the time to leave us this great review. If you ever need anything, please don't hesitate to reach out to the Social Media team:

Facebook - https://vodafone.uk/3ItUUqU
Instagram - https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Advisor jigisha was very polite and…

Advisor jigisha was very polite and helpful. She gave me best advice for my new phone with good plan

31 octobre 2025
Avis spontané
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Réponse de Vodafone UK - London Wembley

We're happy to hear that our service was so helpful and that you found it to be a positive experience. We appreciate you taking the time to leave us this great feedback.

Thanks,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

It's good experience with this team

It's good experience with this team

27 octobre 2025
Avis spontané
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Réponse de Vodafone UK - London Wembley

Hi. We're glad you had a good experience with our team! Thank you for sharing your positive feedback; we appreciate it. If you ever need anything, please don't hesitate to reach out to the Social Media team:

Facebook - https://vodafone.uk/3ItUUqU
Instagram - https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

I have received great experience at…

I have received great experience at this store. I get help from Farden what I need. I am happy to have my gigacube. I hope have a good coverage at my home to enjoy broadband without issue.

26 octobre 2025
Avis spontané
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Réponse de Vodafone UK - London Wembley

Hi. We're happy to hear that you had a great experience in our store and received helpful assistance. If you ever need anything, please don't hesitate to reach out to the Social Media team:

Facebook - https://vodafone.uk/3ItUUqU
Instagram - https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Stefania has been nothing short of…

Stefania has been nothing short of awesome in providing the support I required. What a pleasant experience, I have never been treated so positively and with optimistic energy before. She even went out of the way to accommodate my special request for the number of my choice. Thank you Stefania!

19 octobre 2025
Avis spontané
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Réponse de Vodafone UK - London Wembley

We're happy to hear that our service was so helpful and that you found it to be a positive experience. We appreciate you taking the time to leave us this great feedback.

Thanks,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Very helpful and very professional…

Very helpful and very professional service by Stefania at the Wembley store.
Thank you

17 octobre 2025
Avis spontané
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Réponse de Vodafone UK - London Wembley

Hi. Thank you for your review for Stefania. It's always lovely to read great feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:

Facebook - https://vodafone.uk/3ItUUqU
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Farden was great and very helpful

Farden was great and very helpful. Listened to my needs and helped me with what I needed. Great asset to the company.

29 septembre 2025
Avis spontané
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Réponse de Vodafone UK - London Wembley

Hey Naimo,

Thanks for the lovely review and fantastic support for Farden.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Stefania was really sweet and she gave…

Stefania was really sweet and she gave me an excellent customer service. She helped me throughout the process. Really satisfied!

5 septembre 2025
Avis spontané
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Réponse de Vodafone UK - London Wembley

We're happy to hear that you had such a positive experience and appreciate you sharing your fantastic feedback with us.

Thanks,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Jigisha Greeted nicely

Jigisha Greeted nicely. She gave me good contact details, understand my query and gave me good packages. Iam highly satisfied with her.

4 septembre 2025
Avis spontané
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Réponse de Vodafone UK - London Wembley

We're happy to hear that you had such a positive experience and appreciate you sharing your fantastic feedback with us.

Thanks,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Very helpful service from jigisha

Very helpful service from jigisha, great customer service

4 septembre 2025
Avis spontané
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Réponse de Vodafone UK - London Wembley

We appreciate your positive feedback regarding the helpful service you received. We're happy to hear you had a great experience!

Thanks,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Farden @ Wembley, fab customer service 10/10

A big thank you to Farden in the Wembley store for sorting out problems with deleting some data add-ons and then a fabulous deal on the mobile account which I have taken up. Very personable yet professional, a flawless and happy experience, very pleased. 10/10 Thank you Farden!

12 août 2025
Avis spontané
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Réponse de Vodafone UK - London Wembley

Hey Patricia,
 
This is fantastic to hear! We really appreciate the feedback.
 
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Jigisha was very helpfull.

Jigisha was very helpfull.

21 juillet 2025
Avis spontané
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Réponse de Vodafone UK - London Wembley

Hey Sahil,
 
This is fantastic to hear! We really appreciate the feedback.
 
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Stefania helped me choose a device and…

Stefania helped me choose a device and went through the plans for me to help find an ideal phone

13 juillet 2025
Avis spontané
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Réponse de Vodafone UK - London Wembley

Hey Fabian,
 
This is really lovely to hear, thanks for the review!
 
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Stefania helped me reamintesc with…

Stefania helped me reamintesc with Vodafone, rather than switching to another network. She is very friendly, welcoming. She has given me all the info and I am highly satisfied.

22 juin 2025
Avis spontané
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Réponse de Vodafone UK - London Wembley

Hi Costel. Thank you for your review. It's always lovely to read nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:

Facebook - https://vodafone.uk/3ItUUqU
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

I got previous Sim plan from 3

I got previous Sim plan from 3. But it was not working properly at my residence. So I came to Vodafone and meet Jigisha, she was very helpful and she explain about the Sim only plan and give us 14days if we are not happy with network. I tried and the Sim it was working very well and I ported my 3 Sim to Vodafone.
Thanks to her for helping nature and very friendly service.

12 juin 2025
Avis spontané
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Réponse de Vodafone UK - London Wembley

Hi Priyanka. Thank you for your review. It's always lovely to read nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:

Facebook - https://vodafone.uk/3ItUUqU
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

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