Martin was very helpful in store today , helping me purchase new iPhone 18. unfortunately colour I wanted not in stock but l pre ordered for arrival in a few weeks.
L'entreprise a répondu
Établissement
Changer d'établissementUnit 1 The Richmond Centre, BT48 6PE Londonderry, GB
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Lisez les avis des autres
Served by Michael when upgrading to the 18 pro max, explained everything really well, offered a great trade in option that saved me over £250. Will come back just for this service in the future.
L'entreprise a répondu
Many many thanks to Michael and his colleagues: he explained how to transfer everything from one phone to another seamlessly using SmartSwitch really clearly and patiently. Once again many thanks to h... Voir plus
L'entreprise a répondu
Went into Vodafone store in Richmond Centre to sort out problem with cancelling account. Call centre couldn’t sort it - business account and told me to go to store . Michael in the store went above... Voir plus
L'entreprise a répondu
À propos de l'entreprise
- Opérateur de réseau mobile
- aussi dans
- Entreprise de télécommunications
- Fournisseur de connexion internet
- Magasin de téléphonie mobile
- Service internet et téléphone
À propos de Vodafone UK - Londonderry
Écrit par l'entreprise
Coordonnées de contact
Unit 1 The Richmond Centre, BT48 6PE, Londonderry, Royaume-Uni
4,9
Excellent
193 avis
Aucun historique récent de demande d’avis
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Gareth was awesome
Gareth was awesome. He's helped a lot in recent months with broken phone and sim cards. Him and his colleague Johnny are so lovely and kind. Very good customer service! Highly reccomend. Thanks 😊
11 novembre 2024
Avis spontané
Réponse de Vodafone UK - Londonderry
Hello, Siobhan,
Thanks for the feedback and support, we really appreciate it!
If you need help in the future, feel free to reach out to us via Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
really good help from marty and jonny…
really good help from marty and jonny today in store with my upgrade options
22 octobre 2024
Avis spontané
Réponse de Vodafone UK - Londonderry
Hi Martina,
Thank you for taking the time to review and sharing this feedback.
If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
Good service by Jonny instore
19 octobre 2024
Avis spontané
Réponse de Vodafone UK - Londonderry
Hi Graeme,
Thank you for taking the time to leave us a 5 star review! We're glad you had such a positive experience with us in store.
Thanks,
The Vodafone Social Media Team
Friendly staff and fantastic customer…
Friendly staff and fantastic customer service
5 octobre 2024
Avis spontané
Réponse de Vodafone UK - Londonderry
Hi Killian. Thank you for your review for the team. It's always lovely to read such nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - https://vodafone.uk/3ItUUqU
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Michael was a great help
29 septembre 2024
Avis spontané
Réponse de Vodafone UK - Londonderry
Hi Shimmy,
Thank you for your review and great feedback.
If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
Sim Card Update
Helped by Marty in store with a quick and easy upgrade option on the SIM plan which was due to finish. Seamless transition at a cheaper cost.
28 septembre 2024
Avis spontané
Réponse de Vodafone UK - Londonderry
Thank you for your review. It's always lovely to read such nice feedback. If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY.
Thanks again,
Vodafone Social Media Team
Staff Marty and Dillon.
Staff Marty and Dillon.
Super knowledgeable, super friendly and super efficient. In sharp contrast to that of a well-known local competitor at their Belfast store.
Great service. Great advice. A credit to Vodafone.
28 septembre 2024
Avis spontané
Réponse de Vodafone UK - Londonderry
It’s great to hear you’ve had a positive experience. If you need anything you can reach us on Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY.
Thanks again,
Vodafone Social Media Team
Very helpful as always great customer…
Very helpful as always great customer service Marty gives great advice as to what suits my needs the best and I have dealt with him in the past and has always looked after me throughout. 5*****
28 septembre 2024
Avis spontané
Réponse de Vodafone UK - Londonderry
Thank you for your great review. If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY.
Thank you,
Vodafone Social Media Team
Marty was very helpful my emails…
Marty was very helpful my emails stopped working and he took the time and patience to resolve this issue for me
28 septembre 2024
Avis spontané
Réponse de Vodafone UK - Londonderry
Thank you for your support and review. It's always lovely to read such nice feedback.
Thanks again,
Vodafone Social Media Team
Réponse de Vodafone UK - Londonderry
Hi Gary,
Thank you for your review. If you have any questions, please take a look at https://vodafone.uk/support for our FAQs. If you can't find what you're looking for, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram: https://ig.me/m/vodafone, we'd be happy to help.
Thanks again,
Vodafone Social Media Team
Great service from Jonny and Gareth
Great service from Jonny and Gareth, was checking my broadband and phone plans. Great advice
10 août 2024
Avis spontané
Réponse de Vodafone UK - Londonderry
Thanks for the feedback and support, we really appreciate it! If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY
Thanks again, Vodafone Social Media Team
Gareth was very helpful in helping me…
Gareth was very helpful in helping me with my query , thank you
6 août 2024
Avis spontané
Réponse de Vodafone UK - Londonderry
Hi Charleem,
This is a great review for Gareth. Thanks for taking your time to share. If you need any help in the future, please message us via Facebook PM: vodafone.uk/3K1e4GB - X (formerly Twitter): vodafone.uk/3nfdPyY or Instagram via Vodafone UK
Thanks again,
Vodafone Social Media team
Gareth in my store gave me an excellent…
Gareth in my store gave me an excellent 5 star service .
3 août 2024
Avis spontané
Réponse de Vodafone UK - Londonderry
Hi Elizabeth, Thanks for reaching out about the awesome service you received from Gareth today 😊
All the best, The Vodafone Social Media Team
Johny very friendly
Johny very friendly , got us the best deal and amazing customer service
2 août 2024
Avis spontané
Réponse de Vodafone UK - Londonderry
Hey Meg,
Thanks for letting us know what an amazing job Johny did at getting everything sorted for you!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3ICUxW or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
My experience was phenomenal Gareth the…
My experience was phenomenal Gareth the assistant manager of the foyleside shopping centre store was very helpful could not fault my experience!
27 juillet 2024
Avis spontané
Réponse de Vodafone UK - Londonderry
Hey Cassie,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3z6YVNH or via X at vodafone.uk/3z5C19q
Thanks again,
Vodafone Social Media Team
Marty was absolutely outstanding…
Marty was absolutely outstanding Vodafone employee... Great customer service
27 juillet 2024
Avis spontané
Réponse de Vodafone UK - Londonderry
Hey Anthony,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3z6YVNH or via X at vodafone.uk/3z5C19q
Thanks again,
Vodafone Social Media Team
Helpful and Informative
Martin was very helpful and informative. He advised me well in making decisions on my new phone and circumstances. Many thanks.
27 juillet 2024
Avis spontané
Réponse de Vodafone UK - Londonderry
Hey Stuart,
This is really great to hear, thanks for the feedback and support!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3z6YVNH or via X at vodafone.uk/3z5C19q
Thanks again,
Vodafone Social Media Team
Excellent customer service.
Excellent customer service.
I use this shop frequently and have always had excellent customer experience. Couldn't fault their knowledge and helpful attitude to all my questions.
25 juillet 2024
Avis spontané
Réponse de Vodafone UK - Londonderry
Hi Aine. Thank you for your review for the team. It's always lovely to read such fantastic feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - http://vodafone.uk/3K1e4GB
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Staff incredibly helpful and informative
Gareth was incredibly friendly and was more than informative when it came to telling us about the different phone and products.
25 juillet 2024
Avis spontané
Réponse de Vodafone UK - Londonderry
Hi Nicole. Thank you for your review for Gareth. It's always lovely to read such nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - http://vodafone.uk/3K1e4GB
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Gareth was excellent helped got what we…
Gareth was excellent helped got what we were looking for at the best price possible :)
25 juillet 2024
Avis spontané
Réponse de Vodafone UK - Londonderry
Hi Michael. Thank you for your review for Gareth. It's always lovely to read such great feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - http://vodafone.uk/3K1e4GB
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
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