Vodafone UK - Londonderry Avis 

193
•
TrustScore 5 sur 5

4,9

Unit 1 The Richmond Centre, BT48 6PE Londonderry, GB

•

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Lisez les avis des autres

Noté 5 sur 5 étoiles

Martin was very helpful in store today , helping me purchase new iPhone 18. unfortunately colour I wanted not in stock but l pre ordered for arrival in a few weeks.

L'entreprise a répondu

Noté 5 sur 5 étoiles

Served by Michael when upgrading to the 18 pro max, explained everything really well, offered a great trade in option that saved me over £250. Will come back just for this service in the future.

L'entreprise a répondu

Noté 5 sur 5 étoiles

Many many thanks to Michael and his colleagues: he explained how to transfer everything from one phone to another seamlessly using SmartSwitch really clearly and patiently. Once again many thanks to h... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Went into Vodafone store in Richmond Centre to sort out problem with cancelling account. Call centre couldn’t sort it - business account and told me to go to store . Michael in the store went above... Voir plus

L'entreprise a répondu


À propos de l'entreprise

  1. Opérateur de réseau mobile
  2. aussi dans
  3. Entreprise de télécommunications
  4. Fournisseur de connexion internet
  5. Magasin de téléphonie mobile
  6. Service internet et téléphone

À propos de Vodafone UK - Londonderry

Écrit par l'entreprise

Explore the latest technology at Vodafone, where you'll find cutting-edge mobile phones and discover all our best offers and promotions in one place including; Sim Only, Broadband, Tablets, Smart Watches and beyond.
Visit Our Website Help & Support Mobile Phones Sim Only Broadband Tablets & Laptops Smart Watches

Coordonnées de contact

  • Unit 1 The Richmond Centre, BT48 6PE, Londonderry, Royaume-Uni

4,9

Excellent

TrustScore 5 sur 5

193 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Aucun historique récent de demande d’avis

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Comment cette entreprise utilise Trustpilot

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4,9

Tous les avis

(193)

39 942 avis reçus au cours des 12 derniers mois

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

Great customer service

Great customer service. Got an upgrade sorted quickly and efficiently. Very happy with the service by Johnny and Marty

13 août 2023
Avis spontané
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Réponse de Vodafone UK - Londonderry

Hey Diane,

It’s great to hear you’ve had a positive experience. If you need anything you can reach us on Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY.

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Great service in store get Jonny

2 août 2023
Avis spontané
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Réponse de Vodafone UK - Londonderry

Hey there,

Thanks for the feedback and support, we really appreciate it!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Great service in store

Great service in store, very helpful staff

1 août 2023
Avis spontané
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Réponse de Vodafone UK - Londonderry

Hey Bryan,

Thanks for the feedback and support, we really appreciate it!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Great and helpful service

30 juillet 2023
Avis spontané
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Réponse de Vodafone UK - Londonderry

Hi. Thank you for your review. It's always lovely to read nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:

Facebook - http://vodafone.uk/3K1e4GB
Twitter - https://twitter.com/messages/compose?recipient_id=20678384&text=Vodafone%20–%20Press%20send%20to%20chat
Instagram - https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Great service in store from Michael

12 juillet 2023
Avis spontané
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Réponse de Vodafone UK - Londonderry

Hi Aisling,

This is a great review for Michael. Thanks for your support.

If you need any help in the future, please message us via Facebook PM: vodafone.uk/3K1e4GB - Twitter DM: vodafone.uk/3nfdPyY or Instagram via Vodafone UK

Thanks again,
Vodafone Social Media team

Noté 1 sur 5 étoiles

Very poor service

Very poor service. Was ignored by the one person serving and when I asked for help they sed come back in an hour . Terrible

11 juillet 2023
Avis spontané
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Réponse de Vodafone UK - Londonderry

Hi John,

I'm sorry to hear of your recent experience in store. If you still need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY where we will be happy to help.

Thanks,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Very helpful and knowledgeable

Very helpful and knowledgeable, treating an older person with kindness and respect!
Jonny provided first class customer service, an absolute pleasure to deal with

7 juillet 2023
Avis spontané
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Réponse de Vodafone UK - Londonderry

Hi, thanks for your review. It's great to hear Jonny took the time to get everything sorted for you.
Thanks again, The Vodafone Social Media Team

Noté 5 sur 5 étoiles

Johnny and Marty were great

Johnny and Marty were great help and we're brilliant in getting me set up quickly and without any issues. Would definitely recommend here again.

17 juin 2023
Avis spontané
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Réponse de Vodafone UK - Londonderry

Hey Sean,

I’m glad you had a positive experience thank you for sharing it with us. If you need anything you can reach us on Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY.

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Great service in store

15 juin 2023
Avis spontané
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Réponse de Vodafone UK - Londonderry

Hey David,

This is really great to hear, thanks for the feedback and support!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles
Logo de Vodafone UK - Londonderry

Réponse de Vodafone UK - Londonderry

Hey Martin,

This is really great to hear, thanks for the feedback and support!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

A fantastic experience.

A fantastic experience.
Straightforward and great service from Michael.

8 mai 2023
Avis spontané
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Réponse de Vodafone UK - Londonderry

Hi Catherine,

It's great to hear you've had this experience with Michael in our store. Thanks for your support.

If you ever need any help, there’s a useful Help and Support section, on our website here: https://support.vodafone.co.uk/

Thanks again,
Vodafone Social Media team

Noté 5 sur 5 étoiles

Great customer service.

Great customer service from Michael. Really knowledgeable and very helpful to upgrade phone and contract. Derry store Richmond Centre

12 avril 2023
Avis spontané
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Réponse de Vodafone UK - Londonderry

Hi Robert,

It's always nice to read positive feedback. If you spoke to Michael in one of our stores, please edit your review and let us know the name of the store and we'd be happy to feed this back to them directly.

Thank you,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Daniel is a top top man great help…

Daniel is a top top man great help thanks

7 avril 2023
Avis spontané
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Réponse de Vodafone UK - Londonderry

Hi John,

Fantastic feedback there for Daniel. If there is anything further we can do to help, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY.

Thanks, Vodafone Social Media Team.

Noté 5 sur 5 étoiles

Excellent

Excellent service and advice

6 avril 2023
Avis spontané
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Réponse de Vodafone UK - Londonderry

Hi. Thank you for your review. It's always lovely to read such nice feedback. If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY.

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Knowledgeable

Knowledgeable, easy to work with.. definitely recommend Vodafone

6 avril 2023
Avis spontané
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Réponse de Vodafone UK - Londonderry

Hey Micky. Thank you for your review. It's always lovely to read such nice feedback. If you ever need anything Micky, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY.

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Michael :-) such a gentleman

Michael :-) such a gentleman, sorted out my Internet 👍

5 avril 2023
Avis spontané
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Réponse de Vodafone UK - Londonderry

Hi Leanne,

Thank you for your support and feedback. If you recently visited a store, please let us know the name of the store and we'd be happy to feed this back to them directly.

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

GREAT SERVICE FROM JOHNNY.

4 avril 2023
Avis spontané
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Réponse de Vodafone UK - Londonderry

Hi Chris,

It's lovely to read you have had a great service from Johnny in our Londonderry store. Thanks for taking your time to leave this review.

All the best,
Vodafone Social Media team

Noté 5 sur 5 étoiles

Benn was very helpful

3 avril 2023
Avis spontané
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Réponse de Vodafone UK - Londonderry

Hey Wendy,

Thank you for your support and feedback. If you recently visited a store, please edit your review and let us know the name of the store and we'd be happy to feed this back to them directly.

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Michael was Amazing 10/10

3 avril 2023
Avis spontané
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Réponse de Vodafone UK - Londonderry

Hi Tiernan. It's always nice to read such lovely feedback. If you spoke to Michael in one of our stores, please let us know the name of the store and we'd be happy to feed this back to them directly.

Thank you,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Marty was great and very helpful

2 avril 2023
Avis spontané
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Réponse de Vodafone UK - Londonderry

Hey Caroline. It's always nice to read such lovely feedback. If you spoke to Marty in one of our stores, please let us know the name of the store and we'd be happy to feed this back to them directly.

Thank you,
Vodafone Social Media Team

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