Vodafone UK - Macclesfield Avis 

372
•
TrustScore 5 sur 5

4,9

9 Mill Street Mall, Grosvenor Centre, SK11 6AJ Macclesfield, GB

•

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Lisez les avis des autres

Noté 5 sur 5 étoiles

Paddy is a very friendly and helpful chap! I came for an upgrade today and the whole experience was easy, quick and efficient! He explained everything clearly and was happy to answer any questions. Ni... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Many thanks William for your service today. We went to the branch for a new line and ended up reviewing all our contracts and paying less for the same service. Vodafone has to be very proud for havin... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Luke was really helpful and supportive especially when I have not very much knowledge of how to use my phone.

L'entreprise a répondu

Noté 5 sur 5 étoiles

Recently lost my phone and Patrick at the Vodaphone store in Macclesfield was A class. His help and professionalism can’t be faulted. He made sure my lost phone was replaced swiftly and even sorted me... Voir plus

L'entreprise a répondu


À propos de l'entreprise

  1. Opérateur de réseau mobile
  2. Entreprise de télécommunications
  3. Fournisseur de connexion internet
  4. Magasin de téléphonie mobile
  5. Service internet et téléphone

À propos de Vodafone UK - Macclesfield

Écrit par l'entreprise

Explore the latest technology at Vodafone, where you'll find cutting-edge mobile phones and discover all our best offers and promotions in one place including; Sim Only, Broadband, Tablets, Smart Watches and beyond.
Visit Our Website Help & Support Mobile Phones Sim Only Broadband Tablets & Laptops Smart Watches

Coordonnées de contact

  • 9 Mill Street Mall, Grosvenor Centre, SK11 6AJ, Macclesfield, Royaume-Uni

4,9

Excellent

TrustScore 5 sur 5

372 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

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Comment cette entreprise utilise Trustpilot

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4,9

Tous les avis

(372)

42 851 avis reçus au cours des 12 derniers mois

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

Great service

Paddy in macclesfield fixed my calls not working and helped access the my Vodafone app great service and very helpful

15 octobre 2025
Avis spontané
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Réponse de Vodafone UK - Macclesfield

We're so happy to hear that you received such great support! We appreciate you taking the time to leave us this lovely review.

Thanks,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Really helpful in Macclesfield store…

Really helpful in Macclesfield store explained everything to me quite clearly so I could understand everything

29 septembre 2025
Avis spontané
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Réponse de Vodafone UK - Macclesfield

Hey Woods,

This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Great customer service

Great customer service. Great deal . Thankyou leon

28 septembre 2025
Avis spontané
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Réponse de Vodafone UK - Macclesfield

Hey Dan,
Thanks for the lovely review and fantastic support for Leon.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Very helpful

Very helpful- Leon helped me out this morning

19 septembre 2025
Avis spontané
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Réponse de Vodafone UK - Macclesfield

We're so happy to hear that you received such great service! We appreciate you taking the time to leave us this lovely review.

Thanks,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Came into the macclesfield store to…

Came into the macclesfield store to arrange a new plan after a tariff migration caused me issues with my roaming, spoke to Leon who was amazing and resolved the issue quickly and efficiently would definitely recommend

6 septembre 2025
Avis spontané
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Réponse de Vodafone UK - Macclesfield

We're happy to hear that you were supported quickly. We appreciate you recommending our services and are so glad you had a positive experience in our store. Thanks for your feedback.

Thanks,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Very efficient and helpful

5 septembre 2025
Avis spontané
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Réponse de Vodafone UK - Macclesfield

Thank you for your fantastic feedback and we're thrilled to hear the support you experienced!

Thanks,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Leon Macclesfield Fantastic

Leon. Great customer service. Very knowledgeable and helpful and discussed further changes to our plans in the future based on our needs.

28 août 2025
Avis spontané
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Réponse de Vodafone UK - Macclesfield

Hey Daisy,

Thanks for the lovely review and fantastic support for Leon.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

William was very helpful helping me to…

William was very helpful helping me to cancel my mobile broadband

27 août 2025
Avis spontané
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Réponse de Vodafone UK - Macclesfield

Hey Gillian,

Thanks for the lovely review and fantastic support for William.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2.

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Leon from macclesfield was very…

Leon from macclesfield was very professional, speedy service

21 août 2025
Avis spontané
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Réponse de Vodafone UK - Macclesfield

Hey Mark,

Thanks for the lovely review and fantastic support for Leon.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Leon was exceptionally helpful

Leon was exceptionally helpful. I felt well informed and looked after.

19 août 2025
Avis spontané
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Réponse de Vodafone UK - Macclesfield

Hey Rebecca,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Paddy save me money plans again thanks…

Paddy save me money plans again thanks paddy great service

14 août 2025
Avis spontané
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Réponse de Vodafone UK - Macclesfield

Hey Terry,

Thanks for the lovely review and fantastic support for Paddy.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Noté 1 sur 5 étoiles

After switching to Vodafone for my…

After switching to Vodafone for my broadband and home phone I was expecting good service as I have had my mobile phone with Vodafone for years.
For the first week of swapping to Vodafone I wasn’t able to receive any incoming calls.
I reported this to Vodafone via the Chatbot and was given no apology or explanation for this. I have been charged for having a home phone line for that period.
Two months on I discovered that I was not able to make outgoing calls from my home phone. Again, I used Chatbot and was told this was because I hadn’t used my home phone recently. I asked how this service works if you are on holiday, does it stop working each time? I have been charged for this service.

1 mai 2025
Avis spontané
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Réponse de Vodafone UK - Macclesfield

Hey Helen,

Thank you for taking the time to share your experience with the service. It’s not the experience we wish to create for any of our customers.

You can call our team on 191 from a Vodafone mobile or 03333040191 from a non-Vodafone mobile between 8am and 8pm or use webchat through this link: https://www.vodafone.co.uk/paymcd. Alternately, you can contact our Social media team via Facebook at http://vodafone.uk/3lCYUxW.

Thanks,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Had a brilliant experience the guys…

Had a brilliant experience the guys were fantastic couldnt have been better, cant praise them enough.

31 juillet 2025
Avis spontané
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Réponse de Vodafone UK - Macclesfield

Hey George,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Quick and helpful SIM replacement

Lost my SIM card and needed a replacement - Patrick was so quick and helpful, so the process was seamless! Great team.

31 juillet 2025
Avis spontané
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Réponse de Vodafone UK - Macclesfield

Hey Bea,
 
This is really lovely to hear, thanks for the review!
 
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Noté 4 sur 5 étoiles

I was greeted professionally and dealt…

I was greeted professionally and dealt with efficiently by all members of staff, particularly Paddy and William. Costs and data was explained clearly

31 juillet 2025
Avis spontané
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Réponse de Vodafone UK - Macclesfield

Hey there,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Had issue with phone and paddy fixed my…

Had issue with phone and paddy fixed my phone

30 juillet 2025
Avis spontané
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Réponse de Vodafone UK - Macclesfield

Hey Alexander,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Great service from josh in Macclesfield…

Great service from josh in Macclesfield helped me fix my phone in no time

29 juillet 2025
Avis spontané
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Réponse de Vodafone UK - Macclesfield

Hey Peter,

Thanks for the lovely review and fantastic support for Josh.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Joshua and Paddy (Patrick) at the…

Joshua and Paddy (Patrick) at the macclesfield store were brilliant and went above and beyond to help me out with my SIM card issues.

1 juillet 2025
Avis spontané
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Réponse de Vodafone UK - Macclesfield

Hey James,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Fantastic service

Wonderful old fashioned customer service. Brilliant service by Ben in the Macclesfield store.
Ben is a total credit to Vodafone. He showed great professionalism and diligence.
Well done

15 juin 2025
Avis spontané
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Réponse de Vodafone UK - Macclesfield

Hi Nick. Thank you for your review for Ben. It's always lovely to read such nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:

Facebook - https://vodafone.uk/3ItUUqU
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Great service

Great service, nice & smooth, with a good deal by Ben

15 juin 2025
Avis spontané
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Réponse de Vodafone UK - Macclesfield

Hi Robert. Thank you for your review for Ben. It's always lovely to read nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:

Facebook - https://vodafone.uk/3ItUUqU
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

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