Went into the Vodafone store in Maidstone for help with a new phone and broadband. Both James and Jay were overly helpful, great customer service and explained everything in detail. Great guys
L'entreprise a répondu
Établissement
Changer d'établissement305/306 Chequers Shopping Centre, ME15 6AS Maidstone, GB
•Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus
Lisez les avis des autres
James was very helpful. Articulate. Intelligent. He deserves a pay rise and promotion. We came in last year. And there were two useless team members. Good to see you have upgraded your staff n... Voir plus
L'entreprise a répondu
Morgan was super helpful and got us a great deal. Thank you! Would give 5 stars but their system wasn’t behaving so the process took longer than it should have done! The store generally had a l... Voir plus
L'entreprise a répondu
Went in Maidstone store with my dad today, we had to renew the sim contract Jay was so knowledgeable and so patient with us as we had 3 contracts that need renewal. He gave us a good deal and expla... Voir plus
L'entreprise a répondu
À propos de l'entreprise
- Opérateur de réseau mobile
- Entreprise de télécommunications
- Fournisseur de connexion internet
- Magasin de téléphonie mobile
- Service internet et téléphone
À propos de Vodafone UK - Maidstone Chequers
Écrit par l'entreprise
Coordonnées de contact
305/306 Chequers Shopping Centre, ME15 6AS, Maidstone, Royaume-Uni
5,0
Excellent
440 avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Les gens ont aussi consulté
Lana
I had a very positive experience at the Vodafone store thanks to Jay. He was friendly, professional, and very patient throughout. He took the time to explain everything clearly, answered all my questions, and made the whole process easy and stress-free. Excellent customer service — really appreciated his help. Thank you, Jay!
31 mai 2026
Avis spontané
Réponse de Vodafone UK - Maidstone Chequers
Hey Svitlana,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Having been attended to by Jay at…
Having been attended to by Jay at Maidstone,it was a very good experience, helpful, understanding and nothing was a problem all thoroughly explained.
30 mai 2026
Avis spontané
Réponse de Vodafone UK - Maidstone Chequers
Hey Lynn.
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl.
Thanks again,
Vodafone Social Media Team
Lovely gentleman very helpful thank you…
Lovely gentleman very helpful thank you Chan
27 mai 2026
Avis spontané
Réponse de Vodafone UK - Maidstone Chequers
Hey Lacey-jay,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Jay in Maidstone office was very…
Jay in Maidstone office was very helpful in guiding me on the right tariff and phone choice
25 mai 2026
Avis spontané
Réponse de Vodafone UK - Maidstone Chequers
Hey,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2.
Thanks again,
Vodafone Social Media Team
Excellent customer service
We were so impressed with Jay. We had visited the store as we have two phones on Vodafone SIM only contracts which were coming to the end. Jay took the time to check out all the available deals and then present us with different options to enable us to make an informed choice. He was totally professional and also friendly at the same time. His attention to detail in helping us get the right deal for us was excellent and well deserving of the 5 star rating. We are 100% satisfied that we got value for money and the right deal. Well done Jay and thank you.
18 mai 2026
Avis spontané
Réponse de Vodafone UK - Maidstone Chequers
Hey,
Thanks for letting us know what an amazing job Jay did at getting everything sorted for you!
If you ever need anything, please reach out to the Social Media team at vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
Really happy great service
16 mai 2026
Avis spontané
Réponse de Vodafone UK - Maidstone Chequers
Hey Adelaide,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
Réponse de Vodafone UK - Maidstone Chequers
Hey Evgeni,
Thanks for the lovely review and fantastic support.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Veryy friedly and positive with James…
Veryy friedly and positive with James and Wayne.
12 mai 2026
Avis spontané
Réponse de Vodafone UK - Maidstone Chequers
Hey Tihomir,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
Jay was very helpful could not…
Jay was very helpful could not recommend him anymore
8 mai 2026
Avis spontané
Réponse de Vodafone UK - Maidstone Chequers
Hey Jacqueline,
Thanks for the lovely review and fantastic support for Jay.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/Vodafone
Thanks again,
Vodafone Social Media Team
The staff member named Jay was very…
The staff member named Jay was very polite patient and informative with my questions about my phone and broad band .I travel from sevenoaks to this store 20 miles because of the great service received from this store, I am of the older generation and find it very difficult to process information trying to do things online and appreciate the service provided from your store
2 mai 2026
Avis spontané
Réponse de Vodafone UK - Maidstone Chequers
Hey David,
Thanks for the lovely review and fantastic support for Jay.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Very good
Very good. All imformation was explained clearly and no pressure selling. Jay was excellent to deal with
2 mai 2026
Avis spontané
Réponse de Vodafone UK - Maidstone Chequers
Hey Stuart,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl.
Thanks again,
Vodafone Social Media Team
Jay customer service was excellent
Jay customer service was excellent, very informative would recommend to everyone .
2 mai 2026
Avis spontané
Réponse de Vodafone UK - Maidstone Chequers
Hey Elaine,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
James was great
James was great! Really informative and persuaded my decision for a new phone, thank you great staff
1 mai 2026
Avis spontané
Réponse de Vodafone UK - Maidstone Chequers
Hey Lauren,
Thanks for the lovely review and fantastic support for James .
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2.
Thanks again,
Vodafone Social Media Team
Smooth transfer
1 mai 2026
Avis spontané
Réponse de Vodafone UK - Maidstone Chequers
Hey Clare,
Thanks for the lovely review and fantastic support.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2.
Thanks again,
Vodafone Social Media Team
James was so good with a me as I don't …
James was so good with a me as I don't understand technology. He was helpful and very knowledgeable
1 mai 2026
Avis spontané
Réponse de Vodafone UK - Maidstone Chequers
Hey Val,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Chan was really helpful with getting us…
Chan was really helpful with getting us the best tariffs to suit our needs.
Definitely be using him again.
30 avril 2026
Avis spontané
Réponse de Vodafone UK - Maidstone Chequers
Hey Amanda,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
From the moment I walked into the store…
From the moment I walked into the store to when I left with my new Phone Chan could not have been more welcoming. I felt like a valued customer before I even was.
30 avril 2026
Avis spontané
Réponse de Vodafone UK - Maidstone Chequers
Hey Kevin,
Thanks for the lovely review and fantastic support for Chan.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Helped with phones & helped saved…
Helped with phones & helped saved money. James was very helpful & patient with us. Very grateful!
30 avril 2026
Avis spontané
Réponse de Vodafone UK - Maidstone Chequers
Hey,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2.
Thanks again,
Vodafone Social Media Team
The Vodafone employee made my e-SIM q…
The Vodafone employee made my e-SIM q He was very fast and professional. His name is Jay. Thanks Jay.
27 avril 2026
Avis spontané
Réponse de Vodafone UK - Maidstone Chequers
Hey Ivaylo,
Thanks for the lovely review and fantastic support for Jay.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Jay was very helpful and happy to sit…
Jay was very helpful and happy to sit and take time to make sure I had the right product.
24 avril 2026
Avis spontané
Réponse de Vodafone UK - Maidstone Chequers
Hey Beth,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
L’expérience Trustpilot
Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.
Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.
En savoir plus sur le parcours des avis sur Trustpilot.
La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.
Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.