Today has been a goid visit to Vodafone fir a change. We got looked after by a brilliant member of staff who did all she could in her power to accommodate our request. We left feeling very impress... Voir plus
L'entreprise a répondu
Établissement
Changer d'établissementUnit L38 , Merryhill Shopping Centre, DY5 1SY Brierly Hill, GB
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Lisez les avis des autres
Sameena in Dudley was excellent. Sorted out my Three contract renewal which I didn’t know I was overpaying in because I was out of contract. She then sorted out 2 out of contract sims on. Vodafone. Sh... Voir plus
L'entreprise a répondu
After my old phone recently broke, I visited vodafone in a panic to try find a cheap plan I could quickly get to have a new phone. I was greeted by lorelei who eased my worries and assisted me to find... Voir plus
L'entreprise a répondu
I walked into to Vodafone itching for an iPad and there was this one girl who was blonde and I think she was called lorrylie and wow I had never seen customer service so amazing in my whole entire lif... Voir plus
L'entreprise a répondu
À propos de l'entreprise
- Opérateur de réseau mobile
- Entreprise de télécommunications
- Fournisseur de connexion internet
- Magasin de téléphonie mobile
- Service internet et téléphone
À propos de Vodafone UK - MerryHills
Écrit par l'entreprise
Brands Available Here: Vodafone & Three
Visit Our Website - Vodafone
Visit Our Website - Three
Coordonnées de contact
Unit L38 , Merryhill Shopping Centre, DY5 1SY, Brierly Hill, Royaume-Uni
4,9
Excellent
500 avis
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Les gens ont aussi consulté
Very helpful and lovely lady
Very helpful and lovely lady. Very good experience from
Sabah .
7 septembre 2026
Avis spontané
Réponse de Vodafone UK - MerryHills
Hey Val. This is fantastic to hear! We really appreciate the feedback about the wonderful experience with Sabah.
If you need any help from us in the future, you can contact our team by calling 0333 304 0191 or speak to them via LiveChat here: http://vodafone.uk/2LCJiTm.
Or via Social Media on Facebook at http://vodafone.uk/2Fpnah2 or via X at http://vodafone.uk/3LXh2xl.
Vodafone
Vodafone Merry Hill
This lady Demy new her stuff, i upgrade my sons phone and she switched a few things around and saves me over £20 a month on my whole bill for 4 different contracts amazing
6 septembre 2026
Avis spontané
Réponse de Vodafone UK - MerryHills
Hey Mrs Dakin,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Zain was amazing explained everything…
Zain was amazing explained everything to me as im a pensioner excellent manners
5 septembre 2026
Avis spontané
Réponse de Vodafone UK - MerryHills
Hey Lorraine,
Thanks for the lovely review and fantastic support for Zain. If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
I was in a rite panic with my phone
I was in a rite panic with my phone . Data was playing up etc .I couldn't understand what i had dine wrong on my phone . Demy very calmly, and professionally, dealt with the situation in a couple of minutes. Put my mind at rest ,and couldn't thank her enough. First class service , from a first class member of staff. Thank you
5 septembre 2026
Avis spontané
Réponse de Vodafone UK - MerryHills
Hey David,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Réponse de Vodafone UK - MerryHills
Hey Sokol,
Thanks for the lovely review and fantastic support.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Sabah and Luke helped me today 5 star…
Sabah and Luke helped me today 5 star service.
I came into store in a panick after trying to update an app.I installed a clean app which took over everything .I was afraid that I had been hacked because of some of the messages.Sabah and Luke reassured me and knew exacley what to do.All sorted now.What a credit to your company. Thank you both.
5 septembre 2026
Avis spontané
Réponse de Vodafone UK - MerryHills
Hey Diane,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Ash was very helpful and kind
Ash was very helpful and kind. He took his time to explain everything and I felt very welcome.
4 septembre 2026
Avis spontané
Réponse de Vodafone UK - MerryHills
Hey there,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Demy helped me set up my phone
Demy helped me set up my phone. Very happy with my service.
4 septembre 2026
Avis spontané
Réponse de Vodafone UK - MerryHills
Hey Deena,
Thanks for the lovely review and fantastic support.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Great customer service
I went into the Vodafone shop in Merryhill,to be greeted by a lovely gentleman called Jag. He did his best to make sure me and my eldest felt comfortable,he gave us outstanding service,making sure we were happy and we had good value for money.His a credit to the store and we will definitely be returning in the future 😀
4 septembre 2026
Avis spontané
Réponse de Vodafone UK - MerryHills
Hey Stacey,
Thanks for the lovely review and fantastic support for Jag.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Réponse de Vodafone UK - MerryHills
Hey Gillian,
Thanks for the lovely review and fantastic support.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Great service
I came in to upgrade my phone. I was greeted by Ash, he was friendly and funny but also professional throughout. It was busy due to being school holidays but he didn't rush me to get me out the door. He discussed all my options so I had a clear understanding to make the best decision. His manager also came over to help who was also great. The service was great, they help you feel comfortable and they take their time with you.
1 septembre 2026
Avis spontané
Réponse de Vodafone UK - MerryHills
Hey Leanne,
Thanks for the lovely review and fantastic support for Ash.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Amazing customer service
Amazing customer service - Luke was greatly helpful and able to help me set up my new contract and continue to be a Vodafone customer.
1 septembre 2026
Avis spontané
Réponse de Vodafone UK - MerryHills
Hey Mary,
Thanks for the lovely review and fantastic support for Luke.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Was served by Safi today
Was served by Safi today. He was amazing and very helpful.
30 août 2026
Avis spontané
Réponse de Vodafone UK - MerryHills
Hey Alexander,
Thanks for the lovely review and fantastic support for Safi. If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Very easy to upgrade my device in store…
Very easy to upgrade my device in store today
Served by Sam
27 août 2026
Avis spontané
Réponse de Vodafone UK - MerryHills
Hey Steve,
Thank you for the wonderful review. It's a pleasure to receive such kind comments about Sam.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Huge thank you to Sim
Huge thank you to Sim who was so helpful with my upgrade and was able to get me a great deal. Perfect customer service :)
25 août 2026
Avis spontané
Réponse de Vodafone UK - MerryHills
Hey Shannon,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Great!
Spent a long time in Vodafone dealing with a few issues but Safi was super helpful and patient. Great experience at Merry Hill Dudley. Thank you
24 août 2026
Avis spontané
Réponse de Vodafone UK - MerryHills
Hey Laura,
Thanks for the lovely review and fantastic support for Safi.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Poor tesponse
Had some helpful staff over the years but not impressed by the manager’s attitude towards our complaint recently. Simply wanted upgrade broadband and mobile package in early June. Been in 4 times now. Not sorted - that’s up to us apparently. Today Luke told me I was rude. I corrected him and explained that I was frustrated no one was taking any ownership of mistakes. He rejected the idea there had been mistakes made - so why have we been waiting 2.5 months to sort out something relatively simple?
21 août 2026
Avis spontané
Réponse de Vodafone UK - MerryHills
"Hey Helen,
I apologize for the issues you've been experiencing with us. I am truly sorry for the unpleasant experience you've had to endure. Please be aware that this is not the level of service we aim to provide to our customers. I recommend reaching out to the calling teams by dialing 0333 304 0191 or speaking to them via Live Chat here: http://vodafone.uk/2LCJiTm.
If there's anything at all you still need help with, please come chat to my team on Facebook at http://vodafone.uk/2Fpnah2
Thanks,
Vodafone Social Media Team"
We had a great experience with Safi…
We had a great experience with Safi today! Would recommend seeing him to sort your phones out.
21 août 2026
Avis spontané
Réponse de Vodafone UK - MerryHills
Hey Charlotte,
Thanks for the lovely review and fantastic support for Safi.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Lydia was amazing
Lydia was amazing! Not only knowledgeable, but also friendly and explained the different elements to the phone plan. She arranged for delivery of the new phone and ensured we were happy throughout.
17 août 2026
Avis spontané
Réponse de Vodafone UK - MerryHills
Hey Clair,
Thanks for the lovely review and fantastic support for Lydia.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Réponse de Vodafone UK - MerryHills
Hey,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2.
Thanks again,
Vodafone Social Media Team
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