Vodafone UK - MerryHills Avis 

504
•
TrustScore 5 sur 5

4,9

Unit L38 , Merryhill Shopping Centre, DY5 1SY Brierly Hill, GB

•

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Lisez les avis des autres

Noté 5 sur 5 étoiles

Today has been a goid visit to Vodafone fir a change. We got looked after by a brilliant member of staff who did all she could in her power to accommodate our request. We left feeling very impress... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Sameena in Dudley was excellent. Sorted out my Three contract renewal which I didn’t know I was overpaying in because I was out of contract. She then sorted out 2 out of contract sims on. Vodafone. Sh... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

After my old phone recently broke, I visited vodafone in a panic to try find a cheap plan I could quickly get to have a new phone. I was greeted by lorelei who eased my worries and assisted me to find... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

I came in to the store today and spoke to Sam as I wanted to try and get some information on the new iPhone duo. I was hoping to get my hands on the phone so I could look at pre ordering. Unfortunatel... Voir plus

L'entreprise a répondu


À propos de l'entreprise


Coordonnées de contact

  • Unit L38 , Merryhill Shopping Centre, DY5 1SY, Brierly Hill, Royaume-Uni

4,9

Excellent

TrustScore 5 sur 5

504 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Aucun historique récent de demande d’avis

Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.

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4,9

Tous les avis

(504)

39 942 avis reçus au cours des 12 derniers mois

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Noté 4 sur 5 étoiles

Changing from O2 to Vodafone.

Today Lydia of the Vodafone Merry Hill Branch helped me change from 02 to Vodafone and a much cheaper sim only contract. Despite a system issue, Lydia and her colleagues were able to facilitate the change and make it a smooth and successful process. Thank you.

17 janvier 2026
Avis spontané
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Réponse de Vodafone UK - MerryHills

Hey Alex,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at
https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Popped into Vodafone this morning

Popped into Vodafone this morning, met by Sam a very helpful and informative young lady who explained everything that I needed to know when upgrading my plan.

17 janvier 2026
Avis spontané
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Réponse de Vodafone UK - MerryHills

Hey Helen,

Thanks for the lovely review and fantastic support for Sam.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Lorelei

Lorelei - I can’t explain how happy I am with her service - had a issue with my phone and she fixed it considering I call them and they couldn’t do much -

16 janvier 2026
Avis spontané
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Réponse de Vodafone UK - MerryHills

Hey Tayba,

Thanks for the lovely review and fantastic support for Lorelei.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2.

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Fast and friendly

Me and my wife came in to the store looking for an upgrade as both our phones had seen better days. Neither of us really knew what we wanted or what was available. We were served by Lydia and she was friendly informative and very personable. She helped both of us find a phone and a deal that we were happy with and she did so while never rushing and answering all of our questions.

Lydia made a normally painful and drawn out process of buying a phone fast and easy.

I would highly recommend speaking to her if you go into the merry hill store.

2 janvier 2026
Avis spontané
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Réponse de Vodafone UK - MerryHills

Hey Dan,

Thank you for the wonderful review. It's a pleasure to receive such kind comments about Lydia.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Demy was great with helping me with my…

Demy was great with helping me with my phone

3 janvier 2026
Avis spontané
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Réponse de Vodafone UK - MerryHills

Hey Margaret,

This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Demy helped me so much!

I went to Vodafone this week as I’ve just moved into a new build and no providers were recognising my address. I was served by demy who went above and beyond to help me sort this, she suggested the 5G Gigicube! It works perfectly! She literally saved me so much stress and now I finally have wifi in my new home for myself and my children to use! It was so refreshing to be served by someone who was so professional and helpful - thank you demy & the Vodafone team at Merry Hill.

29 décembre 2025
Avis spontané
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Réponse de Vodafone UK - MerryHills

Hey Elisha,

Thanks for the lovely review and fantastic support.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

So friendly and helpful

So friendly and helpful, quick process and everything was straight forward, Thankyou so much for your patience Lydia

24 décembre 2025
Avis spontané
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Réponse de Vodafone UK - MerryHills

Hi,

Thank you so much for your wonderful review and the amazing support you’ve shown for Lydia—it truly means a lot to us!

If there's ever anything you need, please don't hesitate to reach out to our Social Media team. You can find us on Facebook at vodafone.uk/2Fpnah2 or at vodafone.uk/3LXh2xl.. We're always here for you!

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

I came into Vodafone today to enquire…

I came into Vodafone today to enquire about an iPad for my daughter. I met Lorelei who was fantastic in guiding me through info on the plans etc and also adding an additional for my other daughter. We also upgraded 2 phones at a great discount, and we were overall pleased. Lorelei deserves all the credit she gets and I hope next time I visit the shop I hear she’s been promoted or so. She has great customer service and extremely helpful.

20 décembre 2025
Avis spontané
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Réponse de Vodafone UK - MerryHills

Hey there,

Thanks for the lovely review and fantastic support for Lorelei.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Lydia was a fantastic help

14 décembre 2025
Avis spontané
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Réponse de Vodafone UK - MerryHills

Hey Emily,

Thanks for the lovely review and fantastic support for Lydia.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

I went into the Merry Hill store today…

I went into the Merry Hill store today 12/12/25 about an issue with my phone. I was seen by Emily. She listened, she found the issue and how to solve it. Not only that,she told me and showed me what to do when I got home she even wrote the instructions down for me so I would not forget. She was very courteous and sympathetic and made feel comfortable and not stupid. She made me feel quite at ease. She also assured me if I had any further issues to come back and see her.

12 décembre 2025
Avis spontané
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Réponse de Vodafone UK - MerryHills

Hi,

Thank you so much for your wonderful review and the amazing support you’ve shown for Emily—it truly means a lot to us!

If there's ever anything you need, please don't hesitate to reach out to our Social Media team. You can find us on Facebook at vodafone.uk/2Fpnah2 or at vodafone.uk/3LXh2xl.. We're always here for you!

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Lydia was very helpful

Lydia was very helpful, and advised us on a package that best suited us.
Would recommend to others :)

6 décembre 2025
Avis spontané
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Réponse de Vodafone UK - MerryHills

Hey Lewis,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

New phone

Went to Vodafone shop at merry hill centre on December 3rd for a new phone highly recommend this shop 10 stars ⭐️ staff very welcoming and friendly. Kareem helped me pick the right phone talked me through it fantastic customer service thank you Kareem for helping me all staff very friendly

3 décembre 2025
Avis spontané
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Réponse de Vodafone UK - MerryHills

Hey Vanessa,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Sam was a dream to deal with

Sam was a dream to deal with. Thanks to her she made everything so straight forward and simple for me. Thank you

3 décembre 2025
Avis spontané
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Réponse de Vodafone UK - MerryHills

Hey Paul,
Thanks for the lovely review and fantastic support for Jayden.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

I went into the store and talked to Sam…

I went into the store and talked to Sam - she was great! She was always helpful and gave good info.

3 décembre 2025
Avis spontané
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Réponse de Vodafone UK - MerryHills

Hey Sam,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Danny was amazing helped me save money…

Danny was amazing helped me save money on my contact Would definitely recommend

1 décembre 2025
Avis spontané
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Réponse de Vodafone UK - MerryHills

Hey Todd,

Thanks for the lovely review and fantastic support for Danny.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Excellent Customer Service

Went into store today to look at brand new contract deals with inderpal he sat down with me and went through all kind sim only plans and phones and sim plans I realised I wasn’t out of contract and couldn’t go ahead with it but was really grateful with all his help.

30 novembre 2025
Avis spontané
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Réponse de Vodafone UK - MerryHills

Hey Suresh,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at
https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Great customer service

Lorelei was so incredibly helpful

28 novembre 2025
Avis spontané
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Réponse de Vodafone UK - MerryHills

Hey Katie,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Brought a new iPhone 17 the other day…

Brought a new iPhone 17 the other day from Demi. I had a problem with my esim so went in the shop again and Demi was very helpful with getting my SIM card to work.

24 novembre 2025
Avis spontané
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Réponse de Vodafone UK - MerryHills

Hey Matty,

This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

I went into Vodafone Merryhill with an…

I went into Vodafone Merryhill with an issue with my phone. I was served my Inderpal and he was very helpful and informed me on what to do.

29 novembre 2025
Avis spontané
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Réponse de Vodafone UK - MerryHills

Hey Jackie,

Thanks for the lovely review and fantastic support for Inderpal.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Went to Vodafone on Wednesday and was…

Went to Vodafone on Wednesday and was served by a lovely women called Emily who was happy to assist me with buying a broadband package.

26 novembre 2025
Avis spontané
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Réponse de Vodafone UK - MerryHills

Hey James,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

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