On Thursday morninhg, an issue appeared on my Samsung S24 mobile. This led to me putting phone into Safe-mode. Attended Metro Centre Branch. Dealt with by Keiran, who rectified the issue. Whilst ther... Voir plus
L'entreprise a répondu
54 Cameron Walk,Metro Centre, NE11 9YR Gateshead, GB
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On Thursday morninhg, an issue appeared on my Samsung S24 mobile. This led to me putting phone into Safe-mode. Attended Metro Centre Branch. Dealt with by Keiran, who rectified the issue. Whilst ther... Voir plus
L'entreprise a répondu
We are served by Vinay at Vodafone Metro Centre Gateshead Newcastle today. He is very patient, polite with professional manner explaining to my husband about keeping the plan with lower monthly fees.... Voir plus
L'entreprise a répondu
Katie was very patient, professional and courteous. Especially since we had totally done our upgrades wrong. She explained us through our whole process in simple Layman terms, no fancy jargon, just qu... Voir plus
L'entreprise a répondu
Courtney took my challenge today to get my monthly cost down. I had just retired and was out of contract and she managed to decrease my overall costs by £7 monthly or £84 annually whilst increasing m... Voir plus
L'entreprise a répondu
Écrit par l'entreprise
54 Cameron Walk,Metro Centre, NE11 9YR, Gateshead, Royaume-Uni
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I would like to thank her very much; he discovered that I was overpaying and offered me a more reasonable price. I am grateful for herhelp.

Réponse de Vodafone UK - Metro Centre Experience
Great service …came in with my dad who has a speech and mobility problem….Courtney was lovely - she explained things in detail to my dad and was extremely helpful, friendly and knowledgable - great service

Réponse de Vodafone UK - Metro Centre Experience
Courtney was very friendly and helpful. She answered all of our questions and give us a good deal on my new phone. Definitely a 10/10.

Réponse de Vodafone UK - Metro Centre Experience
The young girl Courtney was such a lovely helpful respectful person.
She was very knowledgeable and helped me through a problem with my broadband
Thank you

Réponse de Vodafone UK - Metro Centre Experience
Went into store after having a nightmare online and Neil was really helpful. I recommend to upgrade or get new phones in store rather than online they are so much more helpful

Réponse de Vodafone UK - Metro Centre Experience
Neil is so knowledgeable and helpful. He gave us lots of great advice and helped us save some money too! Thanks Neil 😁

Réponse de Vodafone UK - Metro Centre Experience

Réponse de Vodafone UK - Metro Centre Experience
Excellent service. Very impressed with Vinny, for his attention to detail and explanations. Thank you Vinny. X

Réponse de Vodafone UK - Metro Centre Experience
Courtney give me 1st class service fantastic help to me.

Réponse de Vodafone UK - Metro Centre Experience
the young lad was fantastic really polite and friendly plus the big one saved me money on my plans and was really knowledgeable about the products really really happy with him and Vodafone 😁😁

Réponse de Vodafone UK - Metro Centre Experience
Very helpful and friendly service

Réponse de Vodafone UK - Metro Centre Experience
Amazing experience in store today, Harry was able to sort my new phone and sim plan in a few simple steps! So straight forward and very pleasant experience. 5* customer service from Harry I was in very safe hands today! Thank you.

Réponse de Vodafone UK - Metro Centre Experience

Réponse de Vodafone UK - Metro Centre Experience
Staff were all helpful and polite. I suffer with terrible anxiety but felt calm and relaxed no anxiety due to the atmosphere in the shop. Thank you Courtney and staff 👍

Réponse de Vodafone UK - Metro Centre Experience
I was seen by Harry in the Metro at Gateshead and he helped me with my Vodafone contract for 24 months. I got all my questions answered.

Réponse de Vodafone UK - Metro Centre Experience
Efficient , friendly service that provided a much better deal than expected

Réponse de Vodafone UK - Metro Centre Experience
Neil got me 50% off on my Sim only deal. Helped me out alot. Better experience than Darlington branch.

Réponse de Vodafone UK - Metro Centre Experience
Courtney was fantastic! She was able to sort out the problems I had with my phone quickly & smoothly , something another shop & the Vodafone phone support had failed to resolve.

Réponse de Vodafone UK - Metro Centre Experience
Harry was very helpful and gave me good advice regarding my daughters upgrade very quick and easy visit to Vodafone metrocentre

Réponse de Vodafone UK - Metro Centre Experience
Edvard at the metro centre was extremely helpful and friendly. He was very patient and answered all our queries. We got all the upgrades sorted. Thank you for his help.

Réponse de Vodafone UK - Metro Centre Experience
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