Vodafone UK - Metro Centre Experience Avis 

518
•
TrustScore 5 sur 5

5,0

54 Cameron Walk,Metro Centre, NE11 9YR Gateshead, GB

•

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Lisez les avis des autres

Noté 5 sur 5 étoiles

On Thursday morninhg, an issue appeared on my Samsung S24 mobile. This led to me putting phone into Safe-mode. Attended Metro Centre Branch. Dealt with by Keiran, who rectified the issue. Whilst ther... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

We are served by Vinay at Vodafone Metro Centre Gateshead Newcastle today. He is very patient, polite with professional manner explaining to my husband about keeping the plan with lower monthly fees.... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Katie was very patient, professional and courteous. Especially since we had totally done our upgrades wrong. She explained us through our whole process in simple Layman terms, no fancy jargon, just qu... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Courtney took my challenge today to get my monthly cost down. I had just retired and was out of contract and she managed to decrease my overall costs by £7 monthly or £84 annually whilst increasing m... Voir plus

L'entreprise a répondu


À propos de l'entreprise

  1. Opérateur de réseau mobile
  2. aussi dans
  3. Entreprise de télécommunications
  4. Fournisseur de connexion internet
  5. Magasin de téléphonie mobile
  6. Service internet et téléphone

À propos de Vodafone UK - Metro Centre Experience

Écrit par l'entreprise

Explore the latest technology at Vodafone, where you'll find cutting-edge mobile phones and discover all our best offers and promotions in one place including; Sim Only, Broadband, Tablets, Smart Watches and beyond.
Visit Our Website Help & Support Mobile Phones Sim Only Broadband Tablets & Laptops Smart Watches

Coordonnées de contact

  • 54 Cameron Walk,Metro Centre, NE11 9YR, Gateshead, Royaume-Uni

5,0

Excellent

TrustScore 5 sur 5

518 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Aucun historique récent de demande d’avis

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Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.

Comment cette entreprise utilise Trustpilot

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5,0

Tous les avis

(518)

39 739 avis reçus au cours des 12 derniers mois

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

Would like to thank Harry for his…

Would like to thank Harry for his fantastic service today, professional and knowledgeable. Top guy

29 mars 2026
Avis spontané
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Réponse de Vodafone UK - Metro Centre Experience

Hey David,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Very good service

Ive been with Vodafone nearly 30 years or so. Harry who was the young lad that helped me today was very pleasant and helpful especially when explaining the plans and helped to choose the broadband speeds especially explaining the difference and benefits of each speed. Along with looking for a good deal to upgrade one of the sim numbers on my account. Throughout the experience he was polite and cheerful all through the experience.

28 mars 2026
Avis spontané
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Réponse de Vodafone UK - Metro Centre Experience

Hey Debbie,
 
This is fantastic to hear! We really appreciate the feedback.
 
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Harry was EPIC!!

Harry was open and honest and gave some great advice.

27 mars 2026
Avis spontané
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Réponse de Vodafone UK - Metro Centre Experience

Hey Simon,

Thanks for the lovely review and fantastic support for Harry.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Neil was very helpful very polite and…

Neil was very helpful very polite and could not ov done anymore than he done

27 mars 2026
Avis spontané
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Réponse de Vodafone UK - Metro Centre Experience

Hey Lee,

Thanks for the lovely review and fantastic support for Neil.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Thanks, Adam

I needed to check my account, and Adam was excellent, and showed me, in detail, the breakdown of my account- thanks, Adam.

26 mars 2026
Avis spontané
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Réponse de Vodafone UK - Metro Centre Experience

Hey Peter,

Thanks for the lovely review and fantastic support for Adam.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Fantastic customer service

Fantastic customer service, friendly and very helpful.

26 mars 2026
Avis spontané
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Réponse de Vodafone UK - Metro Centre Experience

Hey Laura,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Great customer service from Sid :)

Great customer service from Sid who dealt with us as soon as we walked in.

Sorted me & my husband out with the best deals available.

Very kind & polite, friendly & quick service from Sid :).

25 mars 2026
Avis spontané
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Réponse de Vodafone UK - Metro Centre Experience

Hey,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 and Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Was having a lot of problems with…

Was having a lot of problems with another service provider so moved back to Vodafone, Sid was professional and gave us a really good sim only deal. Everything was smooth thanks.

25 mars 2026
Avis spontané
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Réponse de Vodafone UK - Metro Centre Experience

Hey,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 and Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Noté 4 sur 5 étoiles

Helpful staff member Sayieed

Helpful staff member Sayieed. Unfortunately chosen phone not in stock

25 mars 2026
Avis spontané
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Réponse de Vodafone UK - Metro Centre Experience

Hey Sue,

Thanks for the lovely review and fantastic support for Sayieed.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Friendly and helpful got me the best…

Friendly and helpful got me the best deal possible!

25 mars 2026
Avis spontané
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Réponse de Vodafone UK - Metro Centre Experience

Hey Una,
 
This is fantastic to hear! We really appreciate the feedback.
 
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Adam Review

Adam was a lovely sales rep really helpful and lovely to talk to Would definitely recommend him to friends and family

25 mars 2026
Avis spontané
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Réponse de Vodafone UK - Metro Centre Experience

Hey Byrnzy,

Thank you for your review. It's always lovely to read such nice feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Adam's was a wonderful help knew the…

Adam's was a wonderful help knew the product in and out. Help my partner decent which was the better deal for her even if the her number might have started with a 44

24 mars 2026
Avis spontané
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Réponse de Vodafone UK - Metro Centre Experience

Hey Jordan,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Helpful and friendly

Helpful and friendly

23 mars 2026
Avis spontané
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Réponse de Vodafone UK - Metro Centre Experience

Hi Andy,

Your kind words mean so much—thank you for sharing this wonderful review!

If there’s ever anything you need, our Social Media team is just a message away. Feel free to reach out to us on Facebook at vodafone.uk/2Fpnah2 or at vodafone.uk/3LXh2xl.. We’re always here to help!

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Fantastic knowledge and really helpful…

Fantastic knowledge and really helpful staff

21 mars 2026
Avis spontané
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Réponse de Vodafone UK - Metro Centre Experience

Hey Iain,
 
This is fantastic to hear! We really appreciate the feedback.
 
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Incredible service from Harry

I was served by Harry to upgrade my phone from an S22+ to a S26 Ultra. I cannot express enough how helpful he was! He was incredibly polite, funny and explained everything clearly and thoroughly to help aid my decision. The entire process was incredibly easy for the customer and I left very satisfied with the service. Lovely staff, great deals and overall one very happy customer with a new phone! Thoroughly recommend!

20 mars 2026
Avis spontané
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Réponse de Vodafone UK - Metro Centre Experience

Hey Andrew,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Excellent customer service from Harry

Harry was very helpful throughout the experience and told me about all the offers, different deals that were available. And helped me find the best suited to my budget.
Excellent customer service

20 mars 2026
Avis spontané
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Réponse de Vodafone UK - Metro Centre Experience

Hey Louise,

Thanks for the lovely review and fantastic support for Harry.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Very good service

Very good service. Adam was very helpful and very friendly

20 mars 2026
Avis spontané
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Réponse de Vodafone UK - Metro Centre Experience

Hey Gemma,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Harry was fantastic today

Harry was extremely helpful, pleasant and knowledgeable. Made the whole process easy. Thank him so much for all his help (with Adams help too)

15 mars 2026
Avis spontané
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Réponse de Vodafone UK - Metro Centre Experience

Hey there,
 
This is really lovely to hear, thanks for the review!
 
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Brilliant service as always with…

Brilliant service as always with knowledgeable staff. Thanks to Vinay today

13 mars 2026
Avis spontané
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Réponse de Vodafone UK - Metro Centre Experience

Hey Barry, ​

Thanks for the lovely review and fantastic support for Vinay. ​

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 ​via Instagram at https://ig.me/m/vodafone



Thanks again, ​

Vodafone Social Media Team

Noté 5 sur 5 étoiles

Adam was amazing and very patient with…

Adam was amazing and very patient with having to sort out 3 phones. And especially with my inability to sign properly.

12 mars 2026
Avis spontané
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Réponse de Vodafone UK - Metro Centre Experience

Hey Margaret,

Thanks for the lovely review and fantastic support for Adam.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

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