Matthew was brilliant, he explained everything with great detail i fully understood everything. He was polite and genuine. I am extremely happy with my service today I cant praise the advisor enough... Voir plus
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Unit 82 , Cleveland Centre, TS1 2JZ Middlesbrough, GB
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Matthew was brilliant, he explained everything with great detail i fully understood everything. He was polite and genuine. I am extremely happy with my service today I cant praise the advisor enough... Voir plus
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I visited the Vodafone store today, 19 September 2026, to get my new iPhone 18 Pro Max in Burgundy. I was assisted by Matthew, a Retail Adviser, who was extremely helpful throughout my visit.... Voir plus
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Was served by Chloe who is a credit to Vodaphone Chloe is polite knowledgable patient and paid attention to what we requested and came up with a solution that suited our needs
L'entreprise a répondu
I was treated with the utmost respect and kindness by Anas and his colleagues in the shop. Excellent customer service and professionalism. All aspects of the new phone contract etc were explained clea... Voir plus
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Écrit par l'entreprise
Unit 82 , Cleveland Centre, TS1 2JZ, Middlesbrough, Royaume-Uni
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Mathew and luke were absolutely amazing with helping very friendly and welcoming.

Réponse de Vodafone UK - Middlesbrough
Ewan was a pure delight and very knowledgeable fixed every issue i had and couldnt ask for better service , a credit to your company please give this man a holiday and a raise thank you :)

Réponse de Vodafone UK - Middlesbrough
Process that was explained to me- understanding of what I wanted.
Broke things down.
Friendly and down to earth

Réponse de Vodafone UK - Middlesbrough
Catlin was friendly, and she explained everything vividly to my satisfaction. She was respectful and had time you us.Excellent customer service delivery

Réponse de Vodafone UK - Middlesbrough
Matthew was great! Great service, friendly and very knowledgeable. Will come in to use him again.

Réponse de Vodafone UK - Middlesbrough

Réponse de Vodafone UK - Middlesbrough

Réponse de Vodafone UK - Middlesbrough
Jena was very helpful and professional

Réponse de Vodafone UK - Middlesbrough
Matthew from Middlesbrough store is fantastic helped me set up my new phone

Réponse de Vodafone UK - Middlesbrough

Réponse de Vodafone UK - Middlesbrough
Excellent service, answered all our questions. Great customer service and very pleasant manor.

Réponse de Vodafone UK - Middlesbrough
Excellent customer service, very helpful, and tried to get best deal possible

Réponse de Vodafone UK - Middlesbrough
Hannah from Middlesbrough branch has kindly helped and assisted me today 10.07.2026. She kindly sorted out all of my problems with Vodafone thank you.

Réponse de Vodafone UK - Middlesbrough
I had a great time here today and well attended to bu Libby and Andy. I am so happy to be attended to by them. I will always use Vodafone and refer them to my friends and family.

Réponse de Vodafone UK - Middlesbrough
Mr. Mattew was very patient to all our queries and did everything quite smoothly and efficiently

Réponse de Vodafone UK - Middlesbrough
Luke was exceptional in the store today. He was warm, friendly and polite. He was very helpful and knowledgeable and made our experience in upgrading our phones easy and smooth. It was an absolute pleasure in meeting him today and he is huge asset to the business. First class customer service throughout.

Réponse de Vodafone UK - Middlesbrough
amazing experience really helpful and completed my return and new phone
Matthew and Luke
Thankyou so much!

Réponse de Vodafone UK - Middlesbrough
Customer service was amazing, I can not fault the team one bit, fletcher and liz were amazing, extremely helpful with what I was looking for

Réponse de Vodafone UK - Middlesbrough
mathew was very helpfull he updated my phone and renewed my contract saving me money.i coulnt be happier with the service he gave me and he was very helpfull and informative.

Réponse de Vodafone UK - Middlesbrough
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