Matthew was brilliant, he explained everything with great detail i fully understood everything. He was polite and genuine. I am extremely happy with my service today I cant praise the advisor enough... Voir plus
L'entreprise a répondu
Unit 82 , Cleveland Centre, TS1 2JZ Middlesbrough, GB
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Matthew was brilliant, he explained everything with great detail i fully understood everything. He was polite and genuine. I am extremely happy with my service today I cant praise the advisor enough... Voir plus
L'entreprise a répondu
I visited the Vodafone store today, 19 September 2026, to get my new iPhone 18 Pro Max in Burgundy. I was assisted by Matthew, a Retail Adviser, who was extremely helpful throughout my visit.... Voir plus
L'entreprise a répondu
Was served by Chloe who is a credit to Vodaphone Chloe is polite knowledgable patient and paid attention to what we requested and came up with a solution that suited our needs
L'entreprise a répondu
I was treated with the utmost respect and kindness by Anas and his colleagues in the shop. Excellent customer service and professionalism. All aspects of the new phone contract etc were explained clea... Voir plus
L'entreprise a répondu
Écrit par l'entreprise
Unit 82 , Cleveland Centre, TS1 2JZ, Middlesbrough, Royaume-Uni
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Réponse de Vodafone UK - Middlesbrough
Ewan was very knowledgeable and helpful

Réponse de Vodafone UK - Middlesbrough
I went into the Vodafone shop at Middlesbrough the assistant name was Ewan after two fail attempts with customer services over the phone. I was advised to go into the Middlesbrough branch. I’m so glad I did. This guy is a credit to your company. He sorted everything out for me. Nothing was too much trouble. What can I say about him? You’re lucky to have a person like that working for you there is not many like him About customer service excellent the way he spoke excellent everything he done for me top notch well done to him. Everyone was very pleasant in the shop.

Réponse de Vodafone UK - Middlesbrough
Sidra was so helpful resolved my issue for me

Réponse de Vodafone UK - Middlesbrough
Jenna was really helpful sorted.The issue out on my phone really quickly.Really happy with the service in middlesbrough

Réponse de Vodafone UK - Middlesbrough
Katie helped me today in store. She has an amazing smile and I’m very happy with the service she provided

Réponse de Vodafone UK - Middlesbrough
Chloe is gorgeous and the best! Thank you for all of your help :)

Réponse de Vodafone UK - Middlesbrough
The 2 staff members here were really helpful and tried to sort everything out. Unfortunately we had phoned customer service who were not helpful but these 2 girls Sidra and Katie were excellent.

Réponse de Vodafone UK - Middlesbrough
Katie and sidra helped they took bare time to check my account and drop my bill down. There were so lovely and pleasant to meet.First thing in the morning, eleven out of ten stores for these lovely girls

Réponse de Vodafone UK - Middlesbrough
Sidra was exceptional with her customers service, she was really considerate knowing that my son is in hospital with cancer.And she was able to go through all of my account and give me new prices and reduce my bills.Thank you.So much

Réponse de Vodafone UK - Middlesbrough
Really please with the help on my Vodafone app account. Sidra took time to thoroughly go through everything and set it up for me

Réponse de Vodafone UK - Middlesbrough
Sidra was helpful sorted out my issue really quickly

Réponse de Vodafone UK - Middlesbrough
Excellent service Andy sorted the issue in no time

Réponse de Vodafone UK - Middlesbrough
Really pleased with my visit with sidra
Sorting along a long broadband issue

Réponse de Vodafone UK - Middlesbrough
Sidra was so so helpful and amazing!! She explained everything and got me the best deal. I am very happy with her service!!🫶🏽

Réponse de Vodafone UK - Middlesbrough
SIDRA WAS AMAZING SO HELPFUL THE CUSTOMER SERVICE THAN WHAT WE COULD EVER EXPECT

Réponse de Vodafone UK - Middlesbrough
Amazing girl sidra really helped me thoroughly checked everything on my account, and simplified everything for me

Réponse de Vodafone UK - Middlesbrough
Sidra was so helpful today with my phone issue.. she upgraded me aswell and I’m so happy with all the information I was given.
Such a sweet lady and kind

Réponse de Vodafone UK - Middlesbrough
Thankyou sidra giving me new contract, and cancel my pay as go

Réponse de Vodafone UK - Middlesbrough
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