Vodafone UK - Middlesbrough Avis 

356
TrustScore 5 sur 5

4,9

Unit 82 , Cleveland Centre, TS1 2JZ Middlesbrough, GB


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Lisez les avis des autres

Noté 5 sur 5 étoiles

Phone email recovery and knew exactly how to help me wish I had come to Matthew instead of Scarborough branch. He was more help than the manager in Scarborough would always come back here to see matth... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Ewan did a fantastic job in getting my three contracts renewed and didn't raise my bill even with vital extras added that I needed for my holiday in Greece. Top guy top service 👍

L'entreprise a répondu

Noté 5 sur 5 étoiles

Matthew Fletcher was great with myself and my husband today. I had a technical issue with a new upgrade which he sorted out immediately and upgraded my husbands phone. A credit to the Middlesbrough st... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Member of staff Chloe, who I dealt with exclusively throughout the whole process, was super friendly and helpful. They were very patient, knowledgeable and did a great deal for me. Very happy with my... Voir plus

L'entreprise a répondu


À propos de l'entreprise

  1. Opérateur de réseau mobile
  2. Magasin de téléphonie mobile
  3. Fournisseur de connexion internet
  4. Service internet et téléphone
  5. Entreprise de télécommunications

À propos de Vodafone UK - Middlesbrough

Écrit par l'entreprise

Explore the latest technology at Vodafone, where you'll find cutting-edge mobile phones and discover all our best offers and promotions in one place including; Sim Only, Broadband, Tablets, Smart Watches and beyond.
Visit Our Website Help & Support Mobile Phones Sim Only Broadband Tablets & Laptops Smart Watches

Coordonnées de contact

  • Unit 82 , Cleveland Centre, TS1 2JZ, Middlesbrough, Royaume-Uni

4,9

Excellent

TrustScore 5 sur 5

356 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

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Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.

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Comment cette entreprise utilise Trustpilot

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4,9

Tous les avis

(356)

41 094 avis reçus au cours des 12 derniers mois

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

Katie really was helpful took her time…

Katie really was helpful took her time to help me and my wife out.. well done lovely girl

20 avril 2026
Avis spontané
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Réponse de Vodafone UK - Middlesbrough

Hey Geoff,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl.

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Chloe is the best girl I've met in a…

Chloe is the best girl I've met in a long time. Nothing was too much trouble for her, she went above and beyond to build me a package that suited my needs and get me an accessible phone. She also helped my wife and son get an amazing deal. She deserves every penny of a pay rise, thank you so much Chloe! We will be coming back to see you!

20 avril 2026
Avis spontané
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Réponse de Vodafone UK - Middlesbrough

Hey,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Sidra helped us sort both of our mobile…

Sidra helped us sort both of our mobile phones out. All of our data and the package went smoothly.

19 avril 2026
Avis spontané
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Réponse de Vodafone UK - Middlesbrough

Hey Dave,

This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Me and my partner have avoided coming…

Me and my partner have avoided coming into have our phones sorted in years, our kids finally pushed us to upgrade our mobile phones.

We were met with a delightful girl sidra, who thoroughly took her time to break everything down and ensure we have the best set up of our account.
Sidra also set up both our phones and transferred everything, over to our new phones straight away.

This visit had gone, incredibly seamless.
Thank you Sidra

19 avril 2026
Avis spontané
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Réponse de Vodafone UK - Middlesbrough

Hey Elaine,

Thanks for the lovely review and fantastic support for Sidra.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

very Happy With My New contract Sidra…

very Happy With My New contract Sidra Ewan Thankyou

17 avril 2026
Avis spontané
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Réponse de Vodafone UK - Middlesbrough

Hey Khalid

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Sidra really took her time to check my…

Sidra really took her time to check my contract and reduce my bill. She listened to my issues and solved them for me.
Brilliant young lady

17 avril 2026
Avis spontané
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Réponse de Vodafone UK - Middlesbrough

Hey Graham,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Really haopy sorting mine and my…

Really haopy sorting mine and my partners phones today. Sidra took the time to go over everything

17 avril 2026
Avis spontané
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Réponse de Vodafone UK - Middlesbrough

Hey Geoff,

Thanks for the lovely review and fantastic support for Sidra.

Thanks for the lovely review and the fantastic support you’ve shown for Emily
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Called into Vodafone this morning even…

Called into Vodafone this morning even tho I'm with 02 and a young lady called Jenna help me reset my phone which I had struggled for days with, a credit to Vodafone for the customer service she provided a very helpful young lady

17 avril 2026
Avis spontané
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Réponse de Vodafone UK - Middlesbrough

Hey John,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Sidra has made me feel welcomed coming…

Sidra has made me feel welcomed coming in and doing my upgrade. I was always scared as I'm not technical with phones..
She took time to help me set everything up.
Class las

17 avril 2026
Avis spontané
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Réponse de Vodafone UK - Middlesbrough

Hey Andrew,

Thanks for the lovely review and fantastic support for Sidra.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Great experience at Vodafone Redcar

Me and my daughter when into Vodafone to fix a problem with my daughters phone end up coming out with a smile on our faces!

We were served by a lovely woman called Sidra she was extremely helpful and explain everything in great details. That was very easy. Easy to understand. And the humour was just hilarious. We had a good laugh. I end up saving money on my monthly bill also!

Sidra had never worked in the Redcar store before and is fairly new to Vodafone she’s not long finished her training but you would never know it super professional extremely knowledgeable considering she’s only worked at Vodafone for 3 months

9 avril 2026
Avis spontané
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Réponse de Vodafone UK - Middlesbrough

Hey Jade,

This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Really understanding staff even though…

Really understanding staff even though i know I have communication difficulties. Sidra was attentive to my needs, to solved my issue

10 avril 2026
Avis spontané
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Réponse de Vodafone UK - Middlesbrough

Hey,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

sidra and katie really helped me today…

sidra and katie really helped me today happy

4 avril 2026
Avis spontané
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Réponse de Vodafone UK - Middlesbrough

Hey,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/Vodafone

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Really happy with sidra and katie today…

Really happy with sidra and katie today for dropping our bills and getting us cash back. Well deserved 5 star 🌟🌟🌟🌟🌟

4 avril 2026
Avis spontané
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Réponse de Vodafone UK - Middlesbrough

Hey,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/Vodafone

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Amazing experince from katie and sidra

Amazing experince from katie and sidra. They deserve a pay rise. Very good service and will return in the future

4 avril 2026
Avis spontané
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Réponse de Vodafone UK - Middlesbrough

HeyEunix

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Sidra was extremely helpful in sorting…

Sidra was extremely helpful in sorting out my sim and the new one for my son.

3 avril 2026
Avis spontané
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Réponse de Vodafone UK - Middlesbrough

Hey Sheena,

Thank you for your review. It's always lovely to read such nice feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Service was great and Sidra was really…

Service was great and Sidra was really helpful

3 avril 2026
Avis spontané
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Réponse de Vodafone UK - Middlesbrough

Hey Lucian,

Thank you for the wonderful review. It's a pleasure to receive such kind comments about Sidra.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Excellent experience

Excellent experience , all features explained clearly and simply.
Saved money on both myself and daughter’s phones.
Ewan was amazing x

1 avril 2026
Avis spontané
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Réponse de Vodafone UK - Middlesbrough

Hey Pasq,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Sidra and katie have been super helpful…

Sidra and katie have been super helpful today.In helping me trade in my phone and sort out my issue with my broadband and upgrade me to a new phone by trading in my old phone.I was given a great amount of money for this.To use towards my contract, thank you, girls

1 avril 2026
Avis spontané
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Réponse de Vodafone UK - Middlesbrough

Hey Stephen,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at
https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

SIM card issue

I bought two new phone contracts from Curry’s. Unfortunately there was a problem with mine.
The SIM card wouldn’t work.
I had around 4 visits to the Vodafone shop in m’bro and a phone call to Vodafone customer service.
None of which helped to solve the problem.
Then Libby from the M’bro store worked it all out on my last visit.
The SIM card connected to my new phone contract was NOT the SIM card I had been given.
Libby went above and beyond to reassure me that she would resolve the issue by the next day.
She did this despite having to deal with lots of other customers on their month end.
Massive thanks to Libby.
Please pass on my appreciation to her, she knew how important it was that I had my phone ( a member of my immediate family with a serious health issue)
She literally could not have done more.
She is a credit to your company and deserves some recognition.

31 mars 2026
Avis spontané
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Réponse de Vodafone UK - Middlesbrough

Hey,

Thanks for the lovely review and fantastic support for Libby.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Ewan was so great and helpful in…

Ewan was so great and helpful in helping me choose my phone Beautiful personality cheerful made the experience easy and deigho

30 mars 2026
Avis spontané
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Réponse de Vodafone UK - Middlesbrough

Hey Rita,

Thanks for the lovely review and fantastic support for Ewan.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2.

Thanks again,
Vodafone Social Media Team

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