Olly was fantastic from the moment I walked into the store. Listened to what I needed phone & lifestyle wise and arranged a deal perfectly. Didn't feel pressured to buy and Olly even discussed how... Voir plus
L'entreprise a répondu
76a High Street, CB8 8JX Newmarket, GB
•Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus
Olly was fantastic from the moment I walked into the store. Listened to what I needed phone & lifestyle wise and arranged a deal perfectly. Didn't feel pressured to buy and Olly even discussed how... Voir plus
L'entreprise a répondu
I first saw OLLY on Sunday 26/7 after being misled by EE and 02 not being able to help I was reluctant to leave Vodafone but had been told I had to due to changing other facilities at home after... Voir plus
L'entreprise a répondu
I needed a new phone and to review my broadband plan. Olly explained the plans available to me and all costs involved. He explained the pros and cons of each phone option,taking in to account my prefe... Voir plus
L'entreprise a répondu
Was served by Olly in Newmarket branch. He was patient and provided clear information to me allowing me to make informed choices. Olly was helpful and friendly. He was also very knowledgable and effic... Voir plus
L'entreprise a répondu
Écrit par l'entreprise
76a High Street, CB8 8JX, Newmarket, Royaume-Uni
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Delighted with my new device plan and airtime contract. Olly in the Newmarket store was really helpful and made the process very smooth.
Thanks !

Réponse de Vodafone UK - Newmarket
Dan was extremely helpful. He listened to my requirements, explored and explained the options that best suited my needs. He then offered to set up the phone for me. All in all excellent service

Réponse de Vodafone UK - Newmarket
Olly was fantastic from the moment I walked into the store.
Listened to what I needed phone & lifestyle wise and arranged a deal perfectly.
Didn't feel pressured to buy and Olly even discussed how I was getting on with my Vodafone home WiFi which is great.
10/10 service, would 100% recommend.

Réponse de Vodafone UK - Newmarket
The sales advisor been amazing to be honest. Thats the first thing i want to say. His name was Olly
Already had a contract at Vodafone and wanted a new one with a new phone. They did not had in stock what I wanted but I have been offered a better phone at same price after adjusting phone and plan data. Can't say I wasn't happy after going in the shop honestly.

Réponse de Vodafone UK - Newmarket
Was served by Olly in Newmarket branch. He was patient and provided clear information to me allowing me to make informed choices. Olly was helpful and friendly. He was also very knowledgable and efficient. Excellent service all round.

Réponse de Vodafone UK - Newmarket
I first saw OLLY on Sunday 26/7 after being misled by EE and 02 not being able to help
I was reluctant to leave Vodafone but had been told I had to due to changing other facilities at home after my husbands death
Olly advised me to return to see him on the Wed 29th when we could sort out the problem
This was done and all my concerns were dealt with and I was able to continue my long term account with Vodafone
Both Olly and his trainer Ash were helpful, thoughtful considerate and understanding
I am very happy to have my account with Vodafone

Réponse de Vodafone UK - Newmarket
I needed a new phone and to review my broadband plan. Olly explained the plans available to me and all costs involved. He explained the pros and cons of each phone option,taking in to account my preferences, rather than pushing to make a sale. He then supported with scheduling a engineer to upgrade my broadband while reducing my monthly cost.

Réponse de Vodafone UK - Newmarket
I knew what i wanted from the get go, the entire process was easy straight forward and efficient. I was served by Olly.

Réponse de Vodafone UK - Newmarket

Réponse de Vodafone UK - Newmarket
Sree went through things thoroughly and found the best deal for me. He was polite and courteous throughout.

Réponse de Vodafone UK - Newmarket
Sree was extremely helpful and understanding and went above and beyond what my initial request was and I ended up with a far better and greatly enhanced deal for my mobile, which wasn’t what I’d originally gone into store for. Sree’s expertise and patience was greatly appreciated.

Réponse de Vodafone UK - Newmarket
Olly was great professional helpful knowledgeable and explained everything I needed too do. He made my experience of purchasing and transferring my phones a lot easier than the last time I did it Thank you Olly

Réponse de Vodafone UK - Newmarket
Olly, the assistant was very helpful, very patient ( I am eighty) and understood my queries. A credit to Vodafone.

Réponse de Vodafone UK - Newmarket
Excellent service from Sree at Vodafone Newmarket. They made my phone upgrade quick, easy, and stress-free. Sree was friendly, knowledgeable, and took the time to help me choose the best option for my needs. Highly recommended!

Réponse de Vodafone UK - Newmarket
The accidental drowning of my phone brought me to the Newmarket store quite distressed and anxious.
Olly provided me with a shiny new upgrade phone and reviewed my contracts ( to my benefit) all with the utmost aplomb.
Olly is a shining example of why physical stores with capable real humans must always remain.
Thanks everso.

Réponse de Vodafone UK - Newmarket
Having smashed my phone, I needed a replacement quickly, with as much of my data salvaged as possible, without costing the earth... Olly and Dan at the Newmarket store understood the assignment! While Olly quickly went through my options for a new phone, and found a way to save money on my existing plan, Dan found a unit that was immediately available and then worked his magic to back up as much of the data that he could from my damaged phone.
I had feared a really long and complex process of getting a new phone sorted at short notice, but this dream team had me out the door in under an hour with just a few updates etc left to do to finish setting up the new device.
I was so glad I decided to go in store rather than try to go it alone online.

Réponse de Vodafone UK - Newmarket
Tuhin was very helpful, quick and made it easy for me. Helped me set up my phone and transfer data. Saved me money on my bill as well. Very grateful for your help. Many thanks!

Réponse de Vodafone UK - Newmarket
Olly was fantastic taking time and effort to help and upgrade my phone

Réponse de Vodafone UK - Newmarket

Réponse de Vodafone UK - Newmarket
Sree was exceptional. I had had my phone stolen. His calm approach and efficiency in setting me up with a new phone and blacklisting the stolen one turned a traumatic experience into a pleasant one.
Thank you Sree.

Réponse de Vodafone UK - Newmarket
Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.
Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.
En savoir plus sur le parcours des avis sur Trustpilot.
La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.
Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.