I signed over to Vodafone yesterday and the help and support I received from the store manager David was outstanding from start to finish. He explained everything clearly, provided many options th... Voir plus
L'entreprise a répondu
Unit B3 Ards Shopping Centre , Circular Road, BT23 4EU Newtownards, GB
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I signed over to Vodafone yesterday and the help and support I received from the store manager David was outstanding from start to finish. He explained everything clearly, provided many options th... Voir plus
L'entreprise a répondu
Rhys was very helpful with helping me and my partner set up his new contract, he listened to what we wanted and helped us decide on what plan was best to suit us. Will definitely be changing over myse... Voir plus
L'entreprise a répondu
Very helpful staff, some good deals. Would recommend!
L'entreprise a répondu
From start to finish lee was very helpful and professional i only come in to get one phone sorted and ended up sorting the family plan would definitely come back
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Unit B3 Ards Shopping Centre , Circular Road, BT23 4EU, Newtownards, Royaume-Uni
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I was with O2 for years and the other night I had a horrible experience when I tried to get help with my phone and was basically laughed out the door. I couldn't believe it. I happened to see Vodafone, so I went in and spoke to a chap called Stewart. He was so friendly and helpful, the complete opposite of what I had just dealt with. Stuart set me up with a new sim contract and talked me through everything. I will definitely be sticking with Vodafone as their service is outstanding!

Réponse de Vodafone UK - Newtownards
I haven't wanted to upgrade my phone for years but the battery wasn't getting very bad. I asked about my options and had such a friendly conversation with Stuart. He helped me pick a new phone that I love and helped move everything onto it from my old phone. 10 out of 10!

Réponse de Vodafone UK - Newtownards
Great service in Newtownards. We were served by Stuart and he did a great job moving everything across for us!

Réponse de Vodafone UK - Newtownards
We dealt with fionnuala, for our upgrades. She was very helpful and informative, and happy to take her time with us! Her patience was greatly appreciated!

Réponse de Vodafone UK - Newtownards
Fionnuala was so helpful in sorting out and using my phone while I am on Holiday.
She explained how to use local wifi in flight mode to to keep costs down and also how to access my Vodaphone App
A very helpful and pleasant member of staff here in Newtownards - to be recommended! 😄

Réponse de Vodafone UK - Newtownards
Stuart helped me with everything from start to finish, I could have done this without him. He even helped me submit a claim for my Samsung gifts!

Réponse de Vodafone UK - Newtownards
Got an upgrade from Stuart. Great friendly service and he helped me set up my new Samsong Flip

Réponse de Vodafone UK - Newtownards
Stuart helped me transfer everything over from my old phone to my new phone. It all works perfectly now

Réponse de Vodafone UK - Newtownards
My phone was broken and Stuart recommended a great upgrade for me! So pleased with the service in this store. 5 stars.

Réponse de Vodafone UK - Newtownards
I popped into store to ask about a Doro phone for my Mother. Stuart not only recommended a great device for her but he also managed to decrease her monthly payments. I'm very pleased with the service in Newtownards. They are lovely and friendly staff.

Réponse de Vodafone UK - Newtownards
Stuart was a superb person, fantastic guy, very helpful, very knowledgeable and extremely nice. Thank you Vodafone for hiring this gentleman.

Réponse de Vodafone UK - Newtownards
Stuart moved everything over from my old phone when I didn't think it could be done. Great service!

Réponse de Vodafone UK - Newtownards

Réponse de Vodafone UK - Newtownards
After having issues paying a bill over the phone, Start helped me in store. He Was incredibly helpful and friendly. 5 start.

Réponse de Vodafone UK - Newtownards
Stuart have us amazing service in store. Everything was explained so well and easy to understand. Top marks!

Réponse de Vodafone UK - Newtownards
Stuart got me a new phone and even moved everything from my old phone over. Overall, fantastic service!

Réponse de Vodafone UK - Newtownards
It's not often that going to the phone shop with a broken phone and a sick one year old can be described as a great way to spend the morning. But thanks to John and Stuart in Ards store that's exactly what today was!
To say they couldn't have been more helpful would be an understatement. They talked me through all my options, loaned me a phone to sort my insurance claim and helped me get sorted with my new handset. All while helping keep a rather snuffly baby happy and entertained.
Really appreciated the help and the laughs. Keep up the good work!

Réponse de Vodafone UK - Newtownards

Réponse de Vodafone UK - Newtownards
Collected my new phone today and Stuart helped me move everything from my old phone. Lovely staff in this store!

Réponse de Vodafone UK - Newtownards
Stuart helped me out with a new Pixel 7. Very fast and friendly service was able to get me sorted out quickly and answer any questions I had.

Réponse de Vodafone UK - Newtownards
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