Vodafone UK - Northampton Avis 

490
•
TrustScore 5 sur 5

4,9

31-33 Abingdon Street, NN1 2AW Northampton, GB

•

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Lisez les avis des autres

Noté 5 sur 5 étoiles

Gesy was brilliant from start to finish. I had good reason to visit the vodafone branch in northampton and each time Gesy was available to deal with my issues, I found her to be very knowledgeable a... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Hashir was really helpful today, we came in for a faulty 5g hub and we walked away with a BETTER 4g option and also tooo out a broadband package on top. Thank you Hashir!

L'entreprise a répondu

Noté 5 sur 5 étoiles

Katie was brilliant on my arrival and during the whole process. The whole upgrade took only 10 minutes. Amazing experience, where over the phone it took me over 1 hour, and I didn’t manage to get thr... Voir plus

L'entreprise a répondu

Noté 4 sur 5 étoiles

⭐⭐⭐⭐⭐ 5-Star Review I had an excellent experience at the Vodafone Northampton store thanks to Kate. She was incredibly helpful from start to finish, answering all my questions with patience and pr... Voir plus

L'entreprise a répondu


À propos de l'entreprise


Coordonnées de contact

  • 31-33 Abingdon Street, NN1 2AW, Northampton, Royaume-Uni

4,9

Excellent

TrustScore 5 sur 5

490 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Aucun historique récent de demande d’avis

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Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.

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4,9

Tous les avis

(490)

39 632 avis reçus au cours des 12 derniers mois

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

Kate was an excellent advisor and is an…

Kate was an excellent advisor and is an asset to Vodaphone. However the whole team would do so much better if the computer speed and reliability were upgraded so there are less delays in helping customers.

29 décembre 2025
Avis spontané
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Réponse de Vodafone UK - Northampton

Hey Dee,
 
Thanks for the lovely review and fantastic support for Kate.
 
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Noté 4 sur 5 étoiles

Good customer service received from Kate

Good customer service, listening ear and overall satisfaction 👌

26 décembre 2025
Avis spontané
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Réponse de Vodafone UK - Northampton

Hey GRACE,

Thank you for your review. It's always lovely to read such nice feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Shaun was lovely so helpful and…

Shaun was lovely so helpful and pleasant great customer service and fantastic Pokémon tattoos!!

23 décembre 2025
Avis spontané
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Réponse de Vodafone UK - Northampton

Hey Elaine,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Amazing efficiency a and professional…

Amazing efficiency a and professional at everything

23 décembre 2025
Avis spontané
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Réponse de Vodafone UK - Northampton

Hey Andreea,

Thanks for the lovely review and fantastic support for team.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Gesy was very patient and explained…

Gesy was very patient and explained everything to my satisfaction. Great customer service overall. I’m impressed.

23 décembre 2025
Avis spontané
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Réponse de Vodafone UK - Northampton

Hey,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2.

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Gesy was absolutely great

Gesy was absolutely great. Very helpful, understanding and explained things clearly. and Didn't complicate things, and wasn't pushy (which I hate).
Great service.

22 décembre 2025
Avis spontané
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Réponse de Vodafone UK - Northampton

Hey Matthew,

Thanks for the lovely review and fantastic support for Gesy.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Jessie was very helpful and polite

Jessie was very helpful and polite. She has a lot of knowledge which helped me make the right decision for my plan.

20 décembre 2025
Avis spontané
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Réponse de Vodafone UK - Northampton

Hey Eden,

Thanks for the lovely review and fantastic support for Jessie.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2.

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

They have amazing customer service

They have amazing customer service. Katie help me and explain me every each offers and make me contactable to choose correct one.

14 décembre 2025
Avis spontané
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Réponse de Vodafone UK - Northampton

Hey Izzet,

Thanks for the lovely review and fantastic support for Katie.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Gesy.

Gesy was absolutely brilliant, really good customer service, very good knowledge of products and all the contracts you offer. She knew exactly what I was looking for and offered the best deal and all explained all the perks that I wasn’t aware off.. Amazing Job!

13 décembre 2025
Avis spontané
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Réponse de Vodafone UK - Northampton

Hey Danielle,

Thanks for the lovely review and fantastic support for Gesy.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2.

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Gesy was absolutely amazing and dealt…

Gesy was absolutely amazing and dealt with my questions perfectly. She made the necessary changes so quickly and was well informed about everything! Would highly recommend the store on Abington street, Northampton and Gesy! 5 stars all day long.

9 décembre 2025
Avis spontané
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Réponse de Vodafone UK - Northampton

Hey,

Thank you for your review. It's always lovely to read such nice feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2.

Thanks again,
Vodafone Social Media Team

Noté 4 sur 5 étoiles

Good service

Hashir, Northampton branch. Quick and to the point, went through few options that worked, gave a few tips on things to do and got sorted quickly and efficiently

7 décembre 2025
Avis spontané
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Réponse de Vodafone UK - Northampton

Hey there,
 
This is really lovely to hear, thanks for the review!
 
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

best customer service ever seen

best customer service ever seen ! Highly recommend!
Hashir

7 décembre 2025
Avis spontané
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Réponse de Vodafone UK - Northampton

Hey Robert,

Thanks for the lovely review and fantastic support for Hashir.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Our experience at Vodafone was amazing!

Our experience at Vodafone was amazing! Gyseca was very warm and polite at all times. She ensured that we understood the information that was being shared as we wanted to review and upgrade our plan.
Thank you so much Gyseca for putting a smile on our faces.
Mr and Mrs Williams

29 novembre 2025
Avis spontané
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Réponse de Vodafone UK - Northampton

Hey Don,

Thanks for the lovely review and fantastic support for Gyseca.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

I was served by Hashir and he gave me…

I was served by Hashir and he gave me the best deals and upgraded my whole family.

6 décembre 2025
Avis spontané
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Réponse de Vodafone UK - Northampton

Hey Ionel,

Thank you for your review. It's always lovely to read such nice feedback.
 
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Gesy

Fantastic experience

30 novembre 2025
Avis spontané
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Réponse de Vodafone UK - Northampton

Hey Gheorghe,
 
This is really lovely to hear, thanks for the review!
 
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Gesy was very nice

Gesy was very nice ro me and helpful. I ended up with a very good deal for the next two years.

29 novembre 2025
Avis spontané
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Réponse de Vodafone UK - Northampton

Hey John,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Amazing people

I was served by Hashir in northampton . He is amazing very confident and smart. He was a very positive persone from beginning to end and very helpful.
Thank you , Hashir ! Wish you all the best

17 novembre 2025
Avis spontané
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Réponse de Vodafone UK - Northampton

Hey,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 and Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Was helped by Gesy today wonderful…

Was helped by Gesy today wonderful communication from her and it was quick.

22 novembre 2025
Avis spontané
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Réponse de Vodafone UK - Northampton

Hey Vanessa,
 
This is fantastic to hear! We really appreciate the feedback.
 
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Northampton store excellent service

Georgiana in the Northampton shop helped get a new SIM sorted for my dad's new phone after his old one broke. She was very helpful and we were dealt with in a very courteous way and everything was accomplished a lot quicker than expected.

21 novembre 2025
Avis spontané
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Réponse de Vodafone UK - Northampton

Hey Alison,

Thanks for the lovely review and fantastic support for Georgiana.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2.

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Amazing experience at Vodafone

17 novembre 2025
Avis spontané
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Réponse de Vodafone UK - Northampton

Hi. We appreciate you sharing your experience. We'll review this to improve our services. Thank you. If you ever need anything, please don't hesitate to reach out to the Social Media team:

Facebook - https://vodafone.uk/3ItUUqU
Instagram - https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

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