Vodafone UK - Northampton Avis 

490
•
TrustScore 5 sur 5

4,9

31-33 Abingdon Street, NN1 2AW Northampton, GB

•

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Lisez les avis des autres

Noté 5 sur 5 étoiles

Gesy was brilliant from start to finish. I had good reason to visit the vodafone branch in northampton and each time Gesy was available to deal with my issues, I found her to be very knowledgeable a... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Hashir was really helpful today, we came in for a faulty 5g hub and we walked away with a BETTER 4g option and also tooo out a broadband package on top. Thank you Hashir!

L'entreprise a répondu

Noté 5 sur 5 étoiles

Katie was brilliant on my arrival and during the whole process. The whole upgrade took only 10 minutes. Amazing experience, where over the phone it took me over 1 hour, and I didn’t manage to get thr... Voir plus

L'entreprise a répondu

Noté 4 sur 5 étoiles

⭐⭐⭐⭐⭐ 5-Star Review I had an excellent experience at the Vodafone Northampton store thanks to Kate. She was incredibly helpful from start to finish, answering all my questions with patience and pr... Voir plus

L'entreprise a répondu


À propos de l'entreprise


Coordonnées de contact

  • 31-33 Abingdon Street, NN1 2AW, Northampton, Royaume-Uni

4,9

Excellent

TrustScore 5 sur 5

490 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Aucun historique récent de demande d’avis

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Comment cette entreprise utilise Trustpilot

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4,9

Tous les avis

(490)

39 739 avis reçus au cours des 12 derniers mois

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

I was very pleased with the support…

I was very pleased with the support that adviser Gesy gave me! Great!

19 octobre 2025
Avis spontané
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Réponse de Vodafone UK - Northampton

We're happy to hear that our service was so helpful and that you found it to be a positive experience. We appreciate you taking the time to leave us this great feedback.

Thanks,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

I want to say a big thank you to…

I want to say a big thank you to helped me at Vodafone! I had two IT colleagues who couldn’t solve the issue and only made things more confusing, but he was the only one who actually helped and fixed the problem. I really appreciate his patience and professionalism. Thank you so much Shaun !

16 octobre 2025
Avis spontané
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Réponse de Vodafone UK - Northampton

Thank you for your fantastic feedback and we're thrilled to hear the support you experienced!

Thanks,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Buying a new iPhone

Gesy was really helpful today when we went into Vodafone Northampton to upgrade my husband’s mobile phone. She went through a number of options and made it very easy for us to agree what was best for us.

15 octobre 2025
Avis spontané
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Réponse de Vodafone UK - Northampton

Thank you for your fantastic feedback and we're thrilled to hear the support you experienced!

Thanks,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Met with Hashir He guided and solved…

Met with Hashir He guided and solved issue deserve 100/100 Good Service

15 octobre 2025
Avis spontané
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Réponse de Vodafone UK - Northampton

We're happy to hear that our service was so helpful and that you found it to be a positive experience. We appreciate you taking the time to leave us this great feedback.

Thanks,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Shaun is one of the best employees at…

Shaun is one of the best employees at Vodafone — he is always kind and attentive.

11 octobre 2025
Avis spontané
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Réponse de Vodafone UK - Northampton

We're so happy to hear that you received such great support! We appreciate you taking the time to leave us this lovely review.

Thanks,
Vodafone Social Media Team

Noté 4 sur 5 étoiles

Well trained customer service by Kate

Well trained customer service by Kate

2 octobre 2025
Avis spontané
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Réponse de Vodafone UK - Northampton

Hi Abdi,

Your kind words mean so much—thank you for sharing this wonderful review!

If there’s ever anything you need, our Social Media team is just a message away. Feel free to reach out to us on Facebook at vodafone.uk/2Fpnah2 or at vodafone.uk/3LXh2xl.. We’re always here to help!

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Excellent service with very…

Excellent service with very knowledgeable member of staff thank you Gesy

3 octobre 2025
Avis spontané
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Réponse de Vodafone UK - Northampton

We're so happy to hear that you received such great support! We appreciate you taking the time to leave us this lovely review.

Thanks,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Hashir was very helpful and very quick

Hashir was very helpful and very quick

1 octobre 2025
Avis spontané
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Réponse de Vodafone UK - Northampton

Hey Caroline,
 
This is really lovely to hear, thanks for the review!
 
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Gesy

Northampton, Gesy who had the absolute patience of a saint when dealing with 57 year old self who is effectively the least technical person on the planet! She was thoughtful, understanding and methodical add this to the fact she actually had a PERSONALITY and what is normally an experience I loathe was a pleasant, funny and great experience!!
Eddie Sweetman

18 septembre 2025
Avis spontané
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Réponse de Vodafone UK - Northampton

We're happy to hear that you had such a positive experience and appreciate you sharing your fantastic feedback with us.

Thanks,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Very well educated and very helpful…

Very well educated and very helpful staff

15 septembre 2025
Avis spontané
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Réponse de Vodafone UK - Northampton

Thank you for your fantastic feedback and we're thrilled to hear the support you experienced!

Thanks,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Gesy solved all of my issues that 191…

Gesy solved all of my issues that 191 couldn’t

15 septembre 2025
Avis spontané
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Réponse de Vodafone UK - Northampton

We appreciate your feedback, and we're happy to hear about the support you had. If there's anything at all you still need help with, please come chat to my team on Facebook at http://vodafone.uk/2Fpnah2

Thanks,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Shaun from Vodafone Northampton was…

Shaun from Vodafone Northampton was incredibly helpful in upgrading my phone. He helped me find a good deal and understood my needs and my budget. He could see I was stressed with another staff member so he stepped in to help me and took over from his colleague

7 septembre 2025
Avis spontané
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Réponse de Vodafone UK - Northampton

We're happy to hear that you had such a positive experience and appreciate you sharing your lovely feedback with us. It's great that a staff member was able to assist you with your upgrade.

Thanks,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Very good experience , Gesy 5 star

Very good experience , Gesy was very helpful polite young lady managed to sort me out with 2 SIM cards ,

5 septembre 2025
Avis spontané
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Réponse de Vodafone UK - Northampton

We're happy to hear that you had a very good experience. We appreciate your positive feedback regarding the helpful and polite service you received.

Thanks,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Very helpful and knowledgeable…

Very helpful and knowledgeable assistant (Jahiem) who took his time to take us through the process of changing our phone.

3 septembre 2025
Avis spontané
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Réponse de Vodafone UK - Northampton

We're happy to hear that our service was so helpful and that you found it to be a positive experience. We appreciate you taking the time to leave us this great feedback.

Thanks,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Amazing service from Hashir he is…

Amazing service from Hashir he is really confident and just amazing.

4 septembre 2025
Avis spontané
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Réponse de Vodafone UK - Northampton

We're happy to hear that our service was so helpful and that you found it to be a positive experience. We appreciate you taking the time to leave us this great feedback.

Thanks,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

My experience was great and swift

My experience was great and swift and the attendant was very helpful. Hashir was very helpful, clear and professional

4 septembre 2025
Avis spontané
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Réponse de Vodafone UK - Northampton

We're happy to hear that your experience was great and swift. We appreciate your positive feedback!

Thanks,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Store service and management of store outstanding!

I was a recent victim of identity theft/fraud. My phone number and sim compromised. The guys in store were outstanding. They took time to hear the issue, found best solution taking real time and quality care to fix my issue. Was so impressed! I could not speak highly enough of their care for the customer. Store manager came out and oversaw the process to assist in guiding the team.

4 septembre 2025
Avis spontané
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Réponse de Vodafone UK - Northampton

We appreciate you sharing your experience. We're happy to hear that our team provided outstanding support and helped with the best a solution.

Thanks,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Getting my grandson a new phone

I was getting my grandson his first phone to go to secondary school .Giesy listened to our requirements, offered us a range of options and guided us through the process.She was amazing.

2 septembre 2025
Avis spontané
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Réponse de Vodafone UK - Northampton

We're happy to hear that you had such a positive experience getting your grandson's first phone.

Thank you for your feedback,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Great service from Hashir

Great service from Hashir, very friendly and helpful.

2 septembre 2025
Avis spontané
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Réponse de Vodafone UK - Northampton

Thanks for your feedback about our agent Hashir.

Vodafone Social Media Team

Noté 5 sur 5 étoiles

Hashir was so helpful and made us feel…

Hashir was so helpful and made us feel really comfortable with upgrading my SIM card today thank you

2 septembre 2025
Avis spontané
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Réponse de Vodafone UK - Northampton

We appreciate your review and are so glad that you felt comfortable with your SIM upgrade.

If you need anything, reach out via social media.
Thanks,
Vodafone Social Media Team

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