Vodafone UK - Oldham Town Square Avis 

187
•
TrustScore 5 sur 5

4,9

12 Market Place, OL1 1XE Oldham, GB

•

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Lisez les avis des autres

Noté 5 sur 5 étoiles

The advice and help was extremely professional and proficient. He fully made sure I was updated with what I needed to know, and I was made to feel that the help was just what I needed .instead of fee... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

I'm an O2 customer, I left my phone on the tram but s lovely chap called Glen found it told me he worked for Vodafone in Oldham. Once my contract is up I'll be coming in to see him. He was lovely and... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Decided to upgrade our two iPhones. Visited the Oldham branch. Tammana was our sales person. She was patient, thorough, knowledgeable and understanding. She recommended best iPhones for us. Not nece... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Tamanna was …. Simply the best, …..person to deal with . She should be congratulated on her outstanding customer service , her patience and her willingness to go the extra mile to help a 67 yr old pen... Voir plus

L'entreprise a répondu


À propos de l'entreprise


Coordonnées de contact

  • 12 Market Place, OL1 1XE, Oldham, Royaume-Uni

4,9

Excellent

TrustScore 5 sur 5

187 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Aucun historique récent de demande d’avis

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4,9

Tous les avis

(187)

39 632 avis reçus au cours des 12 derniers mois

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Noté 5 sur 5 étoiles

Very friendly

Very friendly, good customer service.

22 février 2025
Avis spontané
Logo de Vodafone UK - Oldham Town Square

Réponse de Vodafone UK - Oldham Town Square

Hey Michael,

Thank you for your review. It's always lovely to read such nice feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Noté 4 sur 5 étoiles

Emma's behaviour was so good

18 février 2025
Avis spontané
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Réponse de Vodafone UK - Oldham Town Square

Hi Sumaira. Thank you for your review for Emma. It's always lovely to read nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:

Facebook - https://vodafone.uk/3ItUUqU
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Our Vodafone experience. We cannot thank the staff at the Oldham…

We cannot thank the staff at the Oldham shopping centre, Emma and Corey, enough for the time, patience and expertise today. We went into the store to pick up our new phones and they were brilliant. Emma explained everything as she went along and we are so grateful because thanks to her the change over from one phone to another was achieved without a single problem.

17 février 2025
Avis spontané
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Réponse de Vodafone UK - Oldham Town Square

Thanks for your reviews for Corey and Emma Collette 😊 All the best, The Vodafone Social Media Team

Noté 5 sur 5 étoiles

We visited the Oldham store to resolve…

We visited the Oldham store to resolve an exchange. Corey experienced many system issues but remained resilient to solve our problem. He is very knowledgeable and welcoming. Thank You

17 février 2025
Avis spontané
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Réponse de Vodafone UK - Oldham Town Square

Hey Hamza, it's good to see what a great impression Corey and the team in Oldham had on you.
All the best, The Vodafone Social Media Team

Noté 5 sur 5 étoiles

Emma

Emma was friendly, very professional and helpful

17 février 2025
Avis spontané
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Réponse de Vodafone UK - Oldham Town Square

Hi Collette, thanks for your lovely feeback for Emma 😊 All the best, The Vodafone Social Media Team

Noté 5 sur 5 étoiles

Great experience

Staff was very helpful and informative. The experience was smooth thanks to efforts from Pav and Emma.

8 février 2025
Avis spontané
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Réponse de Vodafone UK - Oldham Town Square

Hi. Thank you for your review for the Pav, Emma and the team. It's always lovely to read nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:

Facebook - https://vodafone.uk/3ItUUqU
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Very friendly and professional staff.

Very friendly and professional staff.

1 février 2025
Avis spontané
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Réponse de Vodafone UK - Oldham Town Square

Thank you for your review. It's always great to hear positive feedback. If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY.

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Excellent Upgrade Service

A big thank you to Parvez at Vodafone Oldham branch for his excellent service while helping me with my upgrade. His advice on choosing my new device and airplan was brilliant. Parvez is knowledgable, professional, patient and friendly and no question was too big or too small to answer! I am more than happy with my new Samsung Galaxy S24 and my very generous new Airplan. Excellent mobile and excellent service, highly recommended, thank you!

9 janvier 2025
Avis spontané
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Réponse de Vodafone UK - Oldham Town Square

Hi Dan,

Thank you for your review. It's always lovely to read such nice feedback. If you ever need anything, please reach out to us on Facebook vodafone.uk/3K1e4GB - X (formerly Twitter) vodafone.uk/3nfdPyY or via Instagram using VodafoneUK and we will be happy to help.

Thanks,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Really good service and very friendly

Really good service and very friendly, would definitely recommend to others!

2 janvier 2025
Avis spontané
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Réponse de Vodafone UK - Oldham Town Square

Thanks for the five star review, Mihai! If you ever need more help, don't hesitate to pop our team a message on:

Facebook - vodafone.uk/3lCYUxW
X (formally Twitter) - vodafone.uk/3LXh2xl
Instagram - https://ig.me/m/vodafone

Thanks, Vodafone Social Media Team

Noté 5 sur 5 étoiles

Brilliant service Salim his advice was…

Brilliant service Salim his advice was 1st class

14 décembre 2024
Avis spontané
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Réponse de Vodafone UK - Oldham Town Square

Thank you for your review. It's always great to hear positive feedback. If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY.

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Friendly customer service and…

Friendly customer service and knowledgeable staff, many thanks.

7 décembre 2024
Avis spontané
Logo de Vodafone UK - Oldham Town Square

Réponse de Vodafone UK - Oldham Town Square

Hi Elizabeth. Thank you for your review for the team. It's always lovely to read nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:

Facebook - https://vodafone.uk/3ItUUqU
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Noté 1 sur 5 étoiles

Vodaphone made me jump through hoops

Vodafone were doing maintenance for over a month my internet was none existent or buffing I bought an EE sim to cover me whilst the work was on going I rang VodaF this morning after receiving a txted the work was fininshed it took me 40min to receive a £10.00 credit , that wont cover the EE sim cost the lady on the phone had me on hold most of the time I Im done with Vodafone the way I was treated for their sub standard service is to much hassle ..I txted Giff Gaff for a friend her account received the full months payment without question Vodafone are lacking big time Ive been with them over 10 yrs bye bye

5 novembre 2024
Avis spontané
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Réponse de Vodafone UK - Oldham Town Square

Hi Barbara

Thanks for taking the time to share your experience, we’re sorry it wasn't a positive journey and we'd hate to see you leave because of this. We're ready to help though, so if you'd like to feed anything back, or need any additional support, please pop our team a message on: Facebook - vodafone.uk/3lCYUxW X (formally Twitter) - vodafone.uk/3LXh2xl Instagram - https://ig.me/m/vodafone Just let them know you left a review. Thanks, Vodafone Social Media Team

Noté 5 sur 5 étoiles

Fantastic customer service

Very knowledge, incredibly helpful and overall fantastic customer service.

20 octobre 2024
Avis spontané
Logo de Vodafone UK - Oldham Town Square

Réponse de Vodafone UK - Oldham Town Square

Hello,

Thanks for the feedback and support, we really appreciate it!

If you need help in the future, feel free to reach out to us via Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Noté 1 sur 5 étoiles

Set up with Vodafone for a contract for…

Set up with Vodafone for a contract for my 93 year old mother. Got a better deal with BT. Have tried to cancel with Vodafone for 4 months and they keep sending her bills even though we have cancelled and removed and returned the rooter. Told us its all sorted last month and just received a bill from them for over £270. Appalling customer service for a 93 year old causing so much stress.

15 mai 2024
Avis spontané
Logo de Vodafone UK - Oldham Town Square

Réponse de Vodafone UK - Oldham Town Square

Hi Caroline,

Thanks for sharing your review, we can only imagine how upsetting this must be for your mother. Cancelling should be simple and easy so we're sorry for the distress caused. If your mother has social media, please ask her pop us message on X - vodafone.uk/3LXh2xl and Facebook - vodafone.uk/3lCYUxW We'll look into this further.

I appreciate she may not have social media so if you need further support, we'd recommend raising this to our complaints team via our online form: https://vodafone.uk/3kGRtlX They can also be reach by dialling 03333 040 191.

Thanks, Vodafone Social Media Team

Noté 5 sur 5 étoiles

Wow !! Customer Service 100%

Wow !!! All I want to say is Jaden was amazing with myself and my 86 yr old Mum.
So helpful & very easy to deal with , all questions answered & any problems solved , made our experience pleasant & will continue to use Vodafone our provider. Thank you

12 août 2024
Avis spontané
Logo de Vodafone UK - Oldham Town Square

Réponse de Vodafone UK - Oldham Town Square

Hi Jo,

Thank you for taking the time to review and sharing this feedback. It's great to hear about this recent experience.

If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone

Thanks, Vodafone Social Media Team

Noté 1 sur 5 étoiles

Oldham store staff tell lies .

Went in to Oldham Vodafone store with a technical issue . Phone was making and receiving calls but I couldn't hear the caller ( they could hear me ) calls on WhatsApp and internet apps working fine. 3 shop assistants in Oldham store ALL assured me it was a Vodafone network issue and THEY couldn't help me. Drove to another job I had to visit and called into the Prestatyn Vodafone store. Within 30 seconds the staff there had diagnosed the issue, changed my sim card f.o.c and apologised for the behaviour and service provided by their sister store in Oldham. .Thanks go to Millie at Prestatyn and shame on the 3 liars at the Oldham store who didn't even bother looking at my phone and just fobbed me off with a bull shxt excuse about a Vodafone network issue.

17 juillet 2024
Avis spontané
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Réponse de Vodafone UK - Oldham Town Square

Hey Raff, I'm sorry to hear the team mistakenly identified the issue with your SIM as a network issue. I'm glad to see Millie was able to get to the bottom of your issue and sort everything for you 😊
Thanks for your feedback, The Vodafone Social Media team

Noté 5 sur 5 étoiles

We needed to upgrade 3 phones and Jonny…

We needed to upgrade 3 phones and Jonny at the Oldham branch went above and beyond to make sure we had the best deals and were happy with our upgrades. The process to quite some time and he was patient, informative and helpful throughout.

6 juillet 2024
Avis spontané
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Réponse de Vodafone UK - Oldham Town Square

Hi D. Robson,

Thank you for your review and feedback for Jonny.

If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone

Thanks, Vodafone Social Media Team

Noté 5 sur 5 étoiles

Sarah was so so helpful

Sarah was so so helpful! She got me the best deal and I’m paying less than I usually would!!!

So so good!

11 juillet 2024
Avis spontané
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Réponse de Vodafone UK - Oldham Town Square

Hi Nicole,

Thank you for this amazing feedback!

If you ever need our help, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X at vodafone.uk/3nfdPyY
Thanks, Vodafone Social Media Team

Noté 5 sur 5 étoiles

Salim oldham vodafone

Salim was very helpful sorted all my requirements very easily and professionally

28 juin 2024
Avis spontané
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Réponse de Vodafone UK - Oldham Town Square

It's great to see we were able to find you a great deal Julie! Thanks for your feedback, The Vodafone Social Media team

Noté 5 sur 5 étoiles

Everything was explained to me at a…

Everything was explained to me at a really great standard. The adviser was really polite and super helpful.

17 mai 2024
Avis spontané
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Réponse de Vodafone UK - Oldham Town Square

Hi Keshia,

Thanks for this great review! We're delighted you had such a positive experience.

If you ever need our help in the future, please reach out to us by following the below links:
Facebook - vodafone.uk/3lCYUxW or X - vodafone.uk/3LXh2xl

Thanks,
The Vodafone Social Media Team

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