Vodafone UK - Oxford Avis 

I had an outstanding experience with Dan at Vodafone Oxford. He provided exceptional customer service while helping me review and change my package. Dan took the time to understand my needs and patiently walked me through the best available options, ensuring I got the most value for my money. His knowledge, professionalism, and friendly approach made the whole process smooth and stress-free. It’s rare to receive such thoughtful and efficient service – thank you, Dan, for going above and beyond!

Sufyaan was fantastic in explaining me the difference between 120 GB and unlimited data. He worked very hard to find me the best deal and I’m very happy with my new plan. He did not try to sell me other things. He was very honest, particularly about the difference between 5G and 5G Ultra. He was a good listener and based out conversation on what I currently have as a phone which I find amazing as he is showing a lot of care and support in helping me as a customer. Thank you for all your help.

Gisa was able to direct our queries and address them appropriately. Excellent customer service and support. Very willing to help and always kind.

Dan, your colleague was very knowledgeable and assisted my journey to move networks very easily. A credit to Vodafone.

Catalin was amazing. He helped us to select a right plan which was economical and it was a good package. He also explained everything very well. He was friendly, cheerful and polite.

Dan in oxford town centre shop helped my get the settings done right on the phone.massive help, no hassle as some local shops wouldn't help at all.

Really excellent efficient professional and friendly service from Nathan in Oxford Vodafone shop. We are a couple in our eighties confused regarding our Vodafone mobile, broadband and landline account. He sorted out, explained and organised a new contract for each which resulted in a saving of more than £12 each month. He was extremely patient and caring- altogether
an excellent role model for Vodafone who deserves recognition and a pay rise- posted by Chris and Sheila Romney who are very satisfied customers

I came into the Vodafone store, I was having a lot of trouble with my Vodafone data but the sales advisor tolis helped me out a lot, I went into store thinking I was going to get a £11 deal for 40 gb of data a month however he gave me a much better deal of 120gb a month with roaming in European countries for just £20!

Nathan was very helpful in resetting my sim today!

I am not tech savvy. I went into Oxford Cornmarket St store for in-person assistance. I got this amazing customer service experience with Paul. He got me the most ideal airtime & device plans for my needs. Experienced, knowledgeable, efficient and grasped the key elements for my mobile airtime & device requirements. So glad Vodafone has Paul in Oxford.

Paul’s attention was excellent looking to fulfil the requirements in the best way possible. Thanks

The Oxford store is friendly and efficient from the moment you walk in. The shop floor is well-managed and customers are kept informed about how long the wait is likely to be.
Dan was patient, knowledgeable and professional and helped me to renew my contracts and upgrade my handset with minimal fuss. All customer service experiences should be this good.

Went into local branch to get advice about my phone and broadband. Dan was very informative, clear and helpful in response to my many queries. Very positive experience.

Rosie was absolutely brilliant. She was easy to talk to, helpful, and completely on our side. Really excellent service from her during a tricky situation. Thank you so much.

Really helpful, knowledgeable, and professional. Thanks Sufy

Recently I have moved to Oxford from overseas and tried to get my local mobile plan, luckily I have met Rosie today and sort out my mobile needs professionally.

I have compared plans from three mobile companies including EE, 3 and Vodafone, Rosie is the one understanding my needs and provide professional solutions, I can feel she is genuinely stand by my side and consider my benefit as first priority, eventually I have signed up with Vodafone because of her help and mobile plan solution that she has proposed to me fit me the best.

Valuable staff is an asset to the company, Vodafone is lucky to have staff like Rosie who can increase client base and customer loyalty to the company.

I encountered a lot of problems when purchasing products today, but Rosie was very patient and attentive in helping me solve the problems. She was always caring about me while I was waiting. She is a perfect employee

Rosie was very polite cheerful very helpful a pleasure to be served by her, if all of your staff are like Rosie then you have a great team.

Customer service was great. I wanted to get an upgrade for my phone. The person helping me (Paul) was very patient and helpful. Not pushy for me to get a new phone or plan. Nothing like old fashioned in-person interaction :))