Kieron Phillips was excellent. I had spent hours earlier today on Vodafone chat getting different deals then chat was closed. Kieron explained everything to me and was very knowledgeable .... Voir plus
L'entreprise a répondu
Établissement
Changer d'établissementUnit 5 , Angel Square, CA11 7BT Penrith, GB
•Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus
Lisez les avis des autres
After having gone round in circles with the website and phone numbers which simply took us back to the website, it was a delight to go into the store and be greeted by a very knowledgeable, friendly a... Voir plus
L'entreprise a répondu
had a fantastic experience at Vodafone Penrith recently. I was helped by Jonathan, who was incredibly helpful and knowledgeable. He made the process of getting my new iPhone 16 so easy, and I was abl... Voir plus
L'entreprise a répondu
I attended the store after losing my phone, Jonny was very helpful and professional. He went through all my options, going above and beyond to help me. I was able to organise getting a new phone which... Voir plus
L'entreprise a répondu
À propos de l'entreprise
- Opérateur de réseau mobile
- aussi dans
- Entreprise de télécommunications
- Fournisseur de connexion internet
- Magasin de téléphonie mobile
- Service internet et téléphone
À propos de Vodafone UK - Penrith
Écrit par l'entreprise
Brands Available Here: Vodafone & Three
Visit Our Website - Vodafone
Visit Our Website - Three
Coordonnées de contact
Unit 5 , Angel Square, CA11 7BT, Penrith, Royaume-Uni
4,9
Excellent
149 avis
Aucun historique récent de demande d’avis
Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.
Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.
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Les gens ont aussi consulté
Tami was really helpful when it came to…
Tami was really helpful when it came to ordering and setting up my new phone
25 avril 2024
Avis spontané
Réponse de Vodafone UK - Penrith
Hi Peter,
Thanks for your review! We're so happy you had a 5 star experience with Tami.
If you ever need our help, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X at vodafone.uk/3nfdPyY
Thanks, Vodafone Social Media Team
Réponse de Vodafone UK - Penrith
Hi Edwin,
Thank you for your review. If you ever need anything, please reach out to the Social Media team through Facebook http://vodafone.uk/3K1e4GB or X @VodafoneUK.
Thanks,
Vodafone Social Media Team
Tami did a great job at setting up new…
Tami did a great job at setting up new phone for me
19 avril 2024
Avis spontané
Réponse de Vodafone UK - Penrith
Hi there,
Thank you for your review. It’s great to hear of your positive experience. If you ever need anything, please reach out to the Social Media team through Facebook http://vodafone.uk/3K1e4GB or X @VodafoneUK.
Thanks,
Vodafone Social Media Team
Just upgraded from a Pixel 6 to 8
Just upgraded from a Pixel 6 to a Pixel 8. My phone value didn't cover the remaining payment but Johny found me a £200 trade in bonus
13 avril 2024
Avis spontané
Réponse de Vodafone UK - Penrith
Hey Alan, That's a great deal! I might have to see if Johny can sort out my next upgrade!
Thanks for your feedback, The Vodafone Social Media team
Guys and gals in the Vodafone store…
Guys and gals in the Vodafone store were brilliant and polite, very happy
11 mars 2024
Avis spontané
Réponse de Vodafone UK - Penrith
Hi Alan,
It's great to see your kind words for Penrith team. We really appreciate your feedback. If you ever need more help, don't hesitate to pop our team a message on:
Facebook - vodafone.uk/3lCYUxW
X (formally Twitter) - vodafone.uk/3LXh2xl
Instagram - https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
Tami and Adam were very helpful and got…
Tami and Adam were very helpful and got my new phone set up
11 mars 2024
Avis spontané
Réponse de Vodafone UK - Penrith
Hi Hilary,
Thanks for your review and your lovely words for Tami and Adam! It's what we love to see 🙂
Thanks again, Vodafone Social Media Team
Upgrading phones
I spoke to Tami about upgrading our phones, she explained everything so I could easily understand what my options were
9 mars 2024
Avis spontané
Réponse de Vodafone UK - Penrith
Hi Maggs,
We're so glad you had such a great experience in store and hopefully found the perfect deal for you! Thanks for this amazing feedback.
If you ever need our help, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X at vodafone.uk/3nfdPyY
Thanks, Vodafone Social Media Team
Calls dropping out
My calls kept dropping out at home, saw the team and it was sorted in 5 minutes.
9 mars 2024
Avis spontané
Réponse de Vodafone UK - Penrith
Hi there Avery,
Thank you for your feedback. We're so glad you managed to get your issue sorted and your calls are back up and running again!
If you ever need our help, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X at vodafone.uk/3nfdPyY
Thanks, Vodafone Social Media Team
WiFi disconnected and wouldn't connect
My ASDA mobile wouldn't connect to internet, then stopped making calls & texts. I bought a Vodaphone pay-as-you-go phone which wouldn't connect with my router. ADAM from Vodaphone came round in his lunch break and re-set my NOWTV network configuration, reset the passwords and finally got my Vodaphone connected to the router. He is a STAR - service totally above and beyond anything previously received
2 mars 2024
Avis spontané
Réponse de Vodafone UK - Penrith
Hey Angela,
Thanks for the lovely review and fantastic support for Adam.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X at vodafone.uk/3nfdPyY
Thanks again,
Vodafone Social Media Team
Polite professional lads got my app…
Polite professional lads got my app working perfectly, brilliant
1 mars 2024
Avis spontané
Réponse de Vodafone UK - Penrith
Hey Lee,
Thanks for the feedback and support, we really appreciate it!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X at vodafone.uk/3nfdPyY
Thanks again,
Vodafone Social Media Team
Polite and friendly staff
Polite and friendly staff, answered all my questions and provided several options to help me find the best deals available
19 février 2024
Avis spontané
Réponse de Vodafone UK - Penrith
Hi James,
Thanks for your review! We're delighted you had such a positive experience in store and found a great deal.
If you ever need our help, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X at vodafone.uk/3nfdPyY
Thanks, Vodafone Social Media Team
The human touch is so much better
After having gone round in circles with the website and phone numbers which simply took us back to the website, it was a delight to go into the store and be greeted by a very knowledgeable, friendly and helpful live person who sorted our problem out in a matter of minutes! Thank you! Face to face is so much better.
2 février 2024
Avis spontané
Réponse de Vodafone UK - Penrith
Hi Anna,
Thank you for taking the time to review. It's great to hear about your recent experience, and feedback!
Thanks, Vodafone Social Media Team
Réponse de Vodafone UK - Penrith
Hi there,
Thank you for your review. If you ever need anything, please reach out to the Social Media team through Facebook http://vodafone.uk/3K1e4GB or X @VodafoneUK.
Thanks,
Vodafone Social Media Team
Very knowledgeable team
Very knowledgeable team. New phone and everything moved over for me. No jargon
20 janvier 2024
Avis spontané
Réponse de Vodafone UK - Penrith
Hey Angela,
This is really great to hear, thanks for the feedback and support!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X (formerly Twitter) at vodafone.uk/3nfdPyY
Thanks again,
Vodafone Social Media Team
Ash made it easy and simple to…
Ash made it easy and simple to understand
13 janvier 2024
Avis spontané
Réponse de Vodafone UK - Penrith
Hi Irene,
We're delighted to hear about your great experience with Ash. We're glad you were able to get your issue sorted.
If you ever need our help, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X at vodafone.uk/3nfdPyY
Thanks, Vodafone Social Media Team
Réponse de Vodafone UK - Penrith
Hi Carleen. Thank you for your review. It's always lovely to read nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - http://vodafone.uk/3K1e4GB
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Great advice on my contract
Great advice on my contract, getting a good deal.
6 janvier 2024
Avis spontané
Réponse de Vodafone UK - Penrith
Hi. Thank you for your review. It's always lovely to read nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - http://vodafone.uk/3K1e4GB
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Really happy with my new phone.
28 décembre 2023
Avis spontané
Réponse de Vodafone UK - Penrith
Hi Thomas,
Thanks for reviewing and sharing this feedback. Enjoy your new phone!
If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
Very helpful and friendly staff
Very helpful and friendly staff. Very efficient, friendly and knowledgeable when I updated my contract
22 décembre 2023
Avis spontané
Réponse de Vodafone UK - Penrith
Hi James,
Thank you for your feedback, and taking the time to review.
If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
Great Staff
The staff are very friendly and willing to help where possible, they were a big help with my new phone!
28 décembre 2023
Avis spontané
Réponse de Vodafone UK - Penrith
Hi Marie,
Thanks for your review, and feedback, we appreciate it.
If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
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