Great customer service especially from Devan. Handled the issue professionally and made sure we got the help we need. Amazing work.
L'entreprise a répondu
Unit 54b , Queensgate Centre, PE1 1NH Peterborough, GB
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Great customer service especially from Devan. Handled the issue professionally and made sure we got the help we need. Amazing work.
L'entreprise a répondu
For the past week I have been trying to sort out a new sim for my daughter and a new phone for my son(currently has a sim), I have tried everyday online and have worked myself up as truthfully nothin... Voir plus
L'entreprise a répondu
Devan was very helpful today. Lowered Broadband price
L'entreprise a répondu
Dev was patient persistent understanding and kind - I am hard of hearing and he does sign language - what a bonus - Jx
L'entreprise a répondu
Écrit par l'entreprise
Unit 54b , Queensgate Centre, PE1 1NH, Peterborough, Royaume-Uni
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Dev is really knowledgeable and helpful. Set me up with new broadband and phone contract which is a lot less than currently paying. Thank you for your help. Great guy!

Réponse de Vodafone UK - Peterborough Queensgate Centre
The help I received from Devan at the Peterborough shop was excellent.

Réponse de Vodafone UK - Peterborough Queensgate Centre
Absolutely fantastic service from Shauna at the Peterborough branch! So happy with the deal I got, thank you Shauna!

Réponse de Vodafone UK - Peterborough Queensgate Centre
Great service from Grace. Very quick, and clear information provided. Thank you.

Réponse de Vodafone UK - Peterborough Queensgate Centre
Thank you for your friendly, professional service. Ms. Shauna is patient, always smiling, and always ready to help. Thank you for your help with translating from Polish into English.

Réponse de Vodafone UK - Peterborough Queensgate Centre
Shauna was extremely helpful. It was a good experience.

Réponse de Vodafone UK - Peterborough Queensgate Centre
I really like the way I have been treated, level of professionalism and also a 10/10 customer service satisfaction.

Réponse de Vodafone UK - Peterborough Queensgate Centre
We were assisted by Grace this afternoon. She was ever so kind and helpful and ever so patient with us.

Réponse de Vodafone UK - Peterborough Queensgate Centre

Réponse de Vodafone UK - Peterborough Queensgate Centre
Hafza is a great retail advisor made me feel very welcome and explained my new contract in detail.

Réponse de Vodafone UK - Peterborough Queensgate Centre
I had a great experience with Grace, she was very helpful.

Réponse de Vodafone UK - Peterborough Queensgate Centre
My upgrade experience at the Peterborough store was very smooth and very easy as Shauna explained everything in depth. Shauna was very polite and professional and even assisted me transfering all my apps and contacts to my new phone. I also got a tablet as well as the new phone Samsung A17 which was an added bonus. I have been a Vodafone customer now for many years and they have always been great to deal with and would not choose any other provider. Thanks again Shauna for your amazing customer service. Vodafone are lucky to have such a great advisor.

Réponse de Vodafone UK - Peterborough Queensgate Centre

Réponse de Vodafone UK - Peterborough Queensgate Centre
excelent deal and service from aadil. worth my visit.

Réponse de Vodafone UK - Peterborough Queensgate Centre
Excellence from Grace andAadil.very well done.

Réponse de Vodafone UK - Peterborough Queensgate Centre
Grace and Rob at the Peterborough store were amazing. They kept us entertained while waiting to process my phone and broadband upgrade. Gave us a great deal too. Highly recommend

Réponse de Vodafone UK - Peterborough Queensgate Centre
Hi today I went to Vodafone and Shauna has delivered excellent service 10/10 I definitely would recommend her to others supper happy 😊

Réponse de Vodafone UK - Peterborough Queensgate Centre
Shauna was absolutely amazing and incredibly helpful throughout the whole process. She went above and beyond to support us, and we truly appreciate all her kindness, patience, and professionalism. Thank you so much for everything, Shauna — you made a real difference for us!🌹

Réponse de Vodafone UK - Peterborough Queensgate Centre
Dev was very helpful and competent. Very prompt service and displayed the personal touch needed for customer experience

Réponse de Vodafone UK - Peterborough Queensgate Centre
Robert was amazing! He was so helpful and patient! Such good customer service Thank you!

Réponse de Vodafone UK - Peterborough Queensgate Centre
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