Excellent customer service, helpful guidance through a plethora of my questions in regards to multiple choice's of plans. Thank you to Charlotte and the Vodafone staff at Ponty.
L'entreprise a répondu
Établissement
Changer d'établissement6 Taff Street, CF37 4UL Pontypridd, GB
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Lisez les avis des autres
Clare in Pontypridd was amazing today, she helped me set up my iphone and had lots of patience as I’m not great with technology.
L'entreprise a répondu
Signed up to broadband & keep my landline number. Switched from Virgin Media on 3rd July 2026. Everything seemed to be going smoothly. Broadband connection went well but! Alas it is now 11th July... Voir plus
L'entreprise a répondu
Graham is amazing, fantastic service, explained everything, saved me loads with broadband, mobile phone upgrade, extra sim deals for family. Moved from ID mobile as couldnt speak to a person, and I wa... Voir plus
L'entreprise a répondu
À propos de l'entreprise
- Opérateur de réseau mobile
- Entreprise de télécommunications
- Fournisseur de connexion internet
- Magasin de téléphonie mobile
- Service internet et téléphone
À propos de Vodafone UK - Pontypridd
Écrit par l'entreprise
Coordonnées de contact
6 Taff Street, CF37 4UL, Pontypridd, Royaume-Uni
4,9
Excellent
161 avis
Demande des avis aux clients
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Les gens ont aussi consulté
Excellent service from Graham
Met Graham today in the Pontypridd store, very helpful with complex phone problem and eased through sorting out my contract back to vodaphone.
Great service, thank you.
15 mai 2026
Avis spontané
Réponse de Vodafone UK - Pontypridd
Hey there,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl.
Thanks again,
Vodafone Social Media Team
Friendly very clear
Friendly very clear, sorted out billing issue for me. Explained everything very clear. Couldn't help enough thank you graham
15 mai 2026
Avis spontané
Réponse de Vodafone UK - Pontypridd
Hey Tara,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl.
Thanks again,
Vodafone Social Media Team
Réponse de Vodafone UK - Pontypridd
Hey Teresa,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
James was very friendly and helpful
James was very friendly and helpful! Sorted everything out and made us laugh
12 mai 2026
Avis spontané
Réponse de Vodafone UK - Pontypridd
Hey there,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at
https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Most helpful person I have ever met…
Most helpful person I have ever met thank you Graham
8 mai 2026
Avis spontané
Réponse de Vodafone UK - Pontypridd
Hey Anthony,
Thanks for the lovely review and fantastic support.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Graham was very friendly,I am very…
Graham was very friendly,I am very happy with his customer service and I am really happy with the deal Graham give me
8 mai 2026
Avis spontané
Réponse de Vodafone UK - Pontypridd
Hey James,
Thanks for the lovely review and fantastic support for Graham.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via X at http://vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team.
Customer service from Sophie and James…
Customer service from Sophie and James was amazing super helpful!! Had some trouble with the system (not their fault)but we made it through! Appreciate the staff absolutely amazing!!
7 mai 2026
Avis spontané
Réponse de Vodafone UK - Pontypridd
Hey Mia,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/Vodafone
Thanks again,
Vodafone Social Media Team
Réponse de Vodafone UK - Pontypridd
Hey Ellie,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
Clare was excellent today and was…
Clare was excellent today and was knowledgeable and offered us great deals which saved us money
24 avril 2026
Avis spontané
Réponse de Vodafone UK - Pontypridd
Hey Christopher,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at
https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Réponse de Vodafone UK - Pontypridd
Hey Beth,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
graham sold me two sims with huge…
graham sold me two sims with huge discounts great deals for me and my partner
21 avril 2026
Avis spontané
Réponse de Vodafone UK - Pontypridd
Hey,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Clare was amazing
Clare was amazing so friendly snd helpful. Answered all my questions and made sure I got the best deal
20 mars 2026
Avis spontané
Réponse de Vodafone UK - Pontypridd
Hey,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 and Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Needed a change in my plan
Needed a change in my plan, Graham at Pontypridd was excellent in his knowledge and understanding my needs .
17 mars 2026
Avis spontané
Réponse de Vodafone UK - Pontypridd
Hey Pauline,
Thanks for the lovely review and fantastic support for Graham.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Graham very honest
17 mars 2026
Avis spontané
Réponse de Vodafone UK - Pontypridd
Hey,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2.
Thanks again,
Vodafone Social Media Team
Graham was extremely helpful and…
Graham was extremely helpful and professional, he solved all our problems in an instant. I will definitely be seeking out Graham for all my future phone and plan purchases. His knowledge seems unlimited and he managed to sort things that we were unable to do over the phone or online with Vodafone
13 mars 2026
Avis spontané
Réponse de Vodafone UK - Pontypridd
Hey,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2.
Thanks again,
Vodafone Social Media Team
Graham is amazing
Graham is amazing, fantastic service, explained everything, saved me loads with broadband, mobile phone upgrade, extra sim deals for family. Moved from ID mobile as couldnt speak to a person, and I wanted to speak to a person face to face. Highly recommend Graham! Thanks.
10 mars 2026
Avis spontané
Réponse de Vodafone UK - Pontypridd
Hey Leanne,
Thanks for the lovely review and fantastic support for Graham.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Graham super helpful today gave me all…
Graham super helpful today gave me all options for my situation and had the time to go through everything
24 février 2026
Avis spontané
Réponse de Vodafone UK - Pontypridd
Hey Jarrad,
Thanks for the lovely review and fantastic support for Graham.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
Sophie has been amazing at helping me…
Sophie has been amazing at helping me arrange another phone contract as my previous visit to get a contract went wrong and Vodafone was dreadful in sorting it but Sophie was really helpful in getting me another deal quickly.
19 février 2026
Avis spontané
Réponse de Vodafone UK - Pontypridd
Hey rfazer,
Thanks for the lovely review and fantastic support for Sophie.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
Great sale
Served by Graham , It was a ‘no pressure’ sale that I was happy with
10 février 2026
Avis spontané
Réponse de Vodafone UK - Pontypridd
Hey Lisa,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Visited Pontypridd store today spoke…
Visited Pontypridd store today spoke with Graham very polite friendly and very helpful
10 février 2026
Avis spontané
Réponse de Vodafone UK - Pontypridd
Hey Teresa,
Thanks for the lovely review and fantastic support for Graham.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2.
Thanks again,
Vodafone Social Media Team
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