Vodafone UK - Prestatyn Avis 

319
•
TrustScore 5 sur 5

4,9

Unit 9 , Prestatyn Retail Park, LL19 9LR Prestatyn, GB

•

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Lisez les avis des autres

Noté 5 sur 5 étoiles

Nathan at the Prestatyn branch was so approachable and was able to answer all my questions. I found him to be so polite at attentive. I highly recommend this branch. Thank you so much .

L'entreprise a répondu

Noté 5 sur 5 étoiles

Nathan has made the whole experience of visiting Vodafone a pleasure. He was very professional while making us feel relaxed . We could ask as many questions as we like without feeling like a nuisance.... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

In store service was 5*. Due to numerous issues & delays i ended up visitng the store on about 4 seperate occasions. Each time i was treated with respect and empathy regarding the situation. Tilly,Aar... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

I was initially helped by Will who I cannot fault in any way. I then returned to the store another day to sort my App & Bill out. I was dealt with by another male who so unhelpful and sent me home to... Voir plus

L'entreprise a répondu


À propos de l'entreprise


Coordonnées de contact

  • Unit 9 , Prestatyn Retail Park, LL19 9LR, Prestatyn, Royaume-Uni

4,9

Excellent

TrustScore 5 sur 5

319 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Aucun historique récent de demande d’avis

Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.

Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.

Comment cette entreprise utilise Trustpilot

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4,9

Tous les avis

(319)

39 739 avis reçus au cours des 12 derniers mois

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

Great service

Great service, Dan and Liam couldn't be more helpful. Would certainly recommend.

10 janvier 2026
Avis spontané
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Réponse de Vodafone UK - Prestatyn

Hey Sue,

Thanks for the lovely review and fantastic support for Dan and Liam .

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Dan dealt with my phone problem

Dan dealt with my phone problem. He was amazing sorted in under 10 mins.

9 janvier 2026
Avis spontané
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Réponse de Vodafone UK - Prestatyn

Hey Susan,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Fantastic and quick service

Fantastic and quick service, extremely helpful member of staff and provided a much better product.

8 janvier 2026
Avis spontané
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Réponse de Vodafone UK - Prestatyn

Hey,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 and Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Had the best service today from Aaron

Had the best service today from Aaron, he was so helpful, gave the best advice and found the best deal for me, he was not rushed even though the shop was busy and people were waiting, it was 10 out of 10 in every way

7 janvier 2026
Avis spontané
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Réponse de Vodafone UK - Prestatyn

Hey Anita,

Thanks for the lovely review and fantastic support for Aaron.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Tilly was very helpful

Tilly was very helpful, gave me lots of advice on which phone is best to suit me

4 janvier 2026
Avis spontané
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Réponse de Vodafone UK - Prestatyn

Hey Graham, ​

Thanks for the lovely review and fantastic support for Tilly. ​

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 ​via Instagram at https://ig.me/m/vodafone



Thanks again, ​

Vodafone Social Media Team

Noté 5 sur 5 étoiles

New phone purchase.Tilly was brilliant..she explained…

Tilly was brilliant..she explained things properly and made my purchase a pleasant experience

27 décembre 2025
Avis spontané
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Réponse de Vodafone UK - Prestatyn

Hey Jean,

Thanks for the lovely review and fantastic support for Tilly.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Aaron was very helpful in your Prestatyn store

Aaron was very helpful

6 décembre 2025
Avis spontané
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Réponse de Vodafone UK - Prestatyn

Hey Kelly,

Thanks for the lovely review and fantastic support for Aaron.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Vwry helpfull

Happpy with thw product

1 décembre 2025
Avis spontané
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Réponse de Vodafone UK - Prestatyn

Hi Jack,

Your kind words mean so much—thank you for sharing this wonderful review!

If there’s ever anything you need, our Social Media team is just a message away. Feel free to reach out to us on Facebook at vodafone.uk/2Fpnah2 or at vodafone.uk/3LXh2xl.. We’re always here to help!

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Aaron was a great help at Prestatyn…

Aaron was a great help at Prestatyn Vodafone, very happy

8 novembre 2025
Avis spontané
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Réponse de Vodafone UK - Prestatyn

Hi. We're happy to hear that you had a great experience at our Prestatyn store. We appreciate you taking the time to leave us feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:

Facebook - https://vodafone.uk/3ItUUqU
Instagram - https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Macy was brilliant and got us a great…

Macy was brilliant and got us a great deal, she even moved my phone over for me! Thank you, great service 😀

8 novembre 2025
Avis spontané
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Réponse de Vodafone UK - Prestatyn

Hi. We're so glad to hear you received excellent service and a great deal! It's fantastic that the phone transfer was also handled for you. Thank you! Hi. Thank you for your review. It's always lovely to read such nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:

Facebook - https://vodafone.uk/3ItUUqU
Instagram - https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Liam was really helpful

Liam was really helpful. Went through everything completely. Very happy with my service.

7 novembre 2025
Avis spontané
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Réponse de Vodafone UK - Prestatyn

We're happy to hear that you had such a positive experience and appreciate you sharing your fantastic feedback with us.

Thanks,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Very helpful in checking my current…

Very helpful in checking my current broadband status and securing a new cheaper contract.

4 novembre 2025
Avis spontané
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Réponse de Vodafone UK - Prestatyn

Hi. We're happy to hear that we could assist you with your broadband status and help you secure a more affordable contract. Thank you for sharing your positive experience! If you ever need anything, please don't hesitate to reach out to the Social Media team:

Facebook - https://vodafone.uk/3ItUUqU
Instagram - https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Ryan was brilliant and very helpful…


Ryan was brilliant and very helpful explained everything in fine detail too me.

31 octobre 2025
Avis spontané
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Réponse de Vodafone UK - Prestatyn

We're happy to hear that our service was so helpful and that you found it to be a positive experience. We appreciate you taking the time to leave us this great feedback.

Thanks,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Liam was great

Liam was great. Very helpful and gave me great deals.

6 octobre 2025
Avis spontané
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Réponse de Vodafone UK - Prestatyn

Hey Susann,
 
Thanks for the lovely review and fantastic support for Liam.
 
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Aaron was very helpful and explained…

Aaron was very helpful and explained everything. Lovely friendly service

1 octobre 2025
Avis spontané
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Réponse de Vodafone UK - Prestatyn

Hey Lisa, ​

Thanks for the lovely review and fantastic support for Aaron. ​

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 ​

Thanks again, ​

Vodafone Social Media Team

Noté 5 sur 5 étoiles

The staff were excellent

The staff were excellent! Very helpful, friendly and thorough.

30 septembre 2025
Avis spontané
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Réponse de Vodafone UK - Prestatyn

Hey Bethan,

This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Tilly did an excellent job for me

Tilly did an excellent job for me! Found me an awesome deal for a phone and unlimited sim! She also upgraded my tablet and told me which contracts were due upgrade (it's always worth doing this) and helped me find deals. She saved me £15 and was so polite. Thanks so much!

15 septembre 2025
Avis spontané
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Réponse de Vodafone UK - Prestatyn

We're happy to hear that you had such a positive experience and appreciate you sharing your fantastic feedback with us.

Thanks,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Worth a visit

If ever there’s a reason to have a face to face with a service provider- it’s here! Aaron was excellent- would thoroughly recommend a visit to the Prestatyn shop.

11 septembre 2025
Avis spontané
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Réponse de Vodafone UK - Prestatyn

We're so happy to hear that you received such great support! We appreciate you taking the time to leave us this lovely review.

Thanks,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Liam was amazing and fantastic customer…

Liam was amazing and fantastic customer service. Such a friendly lad and we are glad to have done service with him

5 septembre 2025
Avis spontané
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Réponse de Vodafone UK - Prestatyn

We're so happy to hear that you received such great service! We appreciate you taking the time to leave us this lovely review.

Thanks,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Aaron the store manager was brilliant

Aaron the store manager was brilliant! Patient and very informative. Very happy with service :-)

29 août 2025
Avis spontané
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Réponse de Vodafone UK - Prestatyn

We're happy to hear that you had such a positive experience and appreciate you sharing your fantastic feedback with us.

Thanks,
Vodafone Social Media Team

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